I gotta say- out of all my vendors I had to pick this one was the hardest. Venue....important. DJ.....makes the party, really important. Hair and make up.....well duh, you have to look beautiful. Photographer....captures your whole day, yea tot...ally important. But- whats the point of any of the vendors if you can't get there?!?! I really had a difficult time picking a limo company because of all the horror stories I have heard- not showing up, rude, dirty limos, etc. I gotta say- I booked my bachelorette party with this company as a trial run, they were awesome. Punctual, easy to work with, etc. Wedding day- same thing. Punctual (thank God!), clean, easy to work with, no request too small or too big, etc. Everything you could want and need in a limo company. I had some complicated requests (quite a few of them actually) and they handled it all with grace and never made me feel like I was being a burden or annoying. To top it all of- it snowed on my wedding day! They were right there, on time and driving carefully. Helping everyone in and out of the limo (we actually picked the shuttle bus to be specific and it was really nice). Another thing I really liked- brides are vulnerable, no doubt about it. We all want the best and we are required to put a lot of trust in our vendors and no matter what it costs, we are basically willing to spend it (to a certain level). This company, specially Rich, Jennifer and the dog (love the dog) really sat down with my husband and I and configured the best way to do everything I needed (I had over a 12 hour day) with the best financial option. I walked out of there feeling incredibly confident and totally happy with the price. Some of these limo companies are outrageous!! $500 plus an hour!! Also, a big plus, these are some of the nicest people around. So easy to deal with. I even got the nickname motorcycle girl because we were the only ones to show up on a motorcycle to book our wedding so each time I called I just had to refer to myself as "motorcycle girl" and they knew exactly who I was, it was just a funny ongoing joke to ease the moments I had to call. I probably asked them 187938492 questions too and never once did they make me feel like it was too many. Save yourself the headache- trust me- you won't be disappointed with this company. They are really great.