This review is very split. The store itself is lovely and the staff there is so nice. They were so easy to work with to buy my wedding dress. they were also super helpful in finding bridesmaids and junior bridesmaids dresses. They were able to ...help my two pregnant bridesmaids order the correct size dresses. They were so friendly and were great to buy the dress from.
However I highly advise that you DO NOT let them do your alterations. I had read some reviews prior that commented on the poor alterations, but figure they were "just reviews."I am 5'8, size 6. My dress did not need much work. to begin with, just a tuck on the sides and boob area made to fit. I figured it would be easy.
They only do alterations 2 days a week, Tuesday and Thursdays which if you work or live further away, makes it very difficult. I started alterations 10 weeks prior to my wedding. They did not "finish" my first round of alterations for 6 weeks, which left 4 weeks. the first round was ok but not right. Round 2, the alterations made the dress fit worse then it did prior. Round 3, I left the store in tears with only 2 weeks till the wedding, my dress was no where near correct. So 4 days prior to my wedding I returned for Round 4 of alterations. I put the dress on and instantly started crying. The dress was even worse then before and was no where near fitting. We stayed in the store for 2.5 hours trying to fix there alterations. It finally somewhat fit. The boob area was still far to large all day and bothered me throughout my wedding day. Then to make it worse, a strap BROKE where they had attached it during my reception and my mother-in-law had to sew it.
Long review made short-- buy your dresses here but do not let them alter it.