Slabotskys Menswear and Tailoring

incredibly stressful. There were so many errors that I found myself repeatedly calling to confirm things were being handled correctly, only to learn something else had gone wrong. The first issue involved our groomsmen’s bow ties. When the first groomsman picked up his tuxedo, he had not received his bow tie. When I called, rather than explaining that the groom was supposed to pick up all of the bow ties separately, I was told it was an “oversight on the part of the groomsman” for leaving without it. Blaming him was particularly frustrating considering the confusing instructions I witnessed employees giving other wedding parties. I heard an employee ask another groomsman whether the groom wanted him ordering both the pants and jacket or just the pants—and then ask what color suit the groom wanted. Those are details I would expect the store to have documented. We then had multiple billing and recordkeeping issues. We were told my brother had not paid when he had, my dad was overcharged, and groomsmen were charged different amounts. I was told some shirts had been rung up incorrectly, but repeatedly assured everyone had received the correct tuxedo shirts. That assurance was wrong. One groomsman discovered his shirt had another person’s name on it from an entirely different wedding party. This was after I had specifically asked IN PERSON for confirmation that everyone had the correct shirts. When I called, the employee doubled down and insisted he had the correct shirt. The shirts were completely different brands and not even the same size. A manager then called me. I explained that we were about to leave the country and that my husband would come Monday to pick up replacement shirts for groomsmen who had already left town. The manager agreed. The groom drove there Monday, only to find the doors locked. He had to turn around and drive approximately 45 minutes home. We were later rudely told, “We’re never open on Mondays.” That made no sense considering the signage and online hours indicated Monday hours, and their website specifically announced they would be closed that particular Monday for maintenance. More importantly, why did no one mention this during a conversation specifically about the groom coming in MONDAY to retrieve the shirts before we left the country? Thankfully, other members of our wedding party were able to get them later. Even after all of that, when my father-in-law went to pick up his tuxedo, employees initially told him they did not have it and asked whether he had been fitted late. After looking again, they discovered they DID have it—it had simply been logged incorrectly. There were too many errors to mention in one review. Any one of these mistakes would have been understandable. The problem was the sheer number of errors, the time we spent catching and correcting them ourselves, and the tendency to blame customers or confidently insist information was correct when it was not. The suits were nice, but the process was not worth the headache. The weeks leading up to a wedding are stressful enough without having to double- and triple-check that a tuxedo shop has recorded payments correctly, fulfilled orders, and communicated its own business hours. I would not use Slabotsky’s again or recommend them for a wedding party.

el rushed when you are there and don't really get the personal attention you would like. During pickup of some suits they did not have time to do a final fitting to make sure they were good, so was told to go home and try them on and if any problems to come back, well, one was too small, so yet another trip down there, and they had ran out of shirts so some had to go back and get shirts.. Overall, the suits looked great, and the price was great, but just wish you could make an appointments, and get a more personal feel to the experience.

our wedding in Nov 23’. Quality suits and quality people here! You can’t beat the price to OWN a suit. Thanks again Slabotsky’s!!