SMARTFLYER

s. She was very organized in sending everything. She's also very helpful on information and tips on the both islands we decided to visit. Elena did everything for us from the flights, hotels and all private transfers!! It all worked out great! The hotels she booked for us were pure luxury! Amazing service and food! She gave us so many extra amenities for being honeymooners! Thank you so much Elena for making our honeymoon so INCREDIBLE and for being such a pleasure to work with!! It is one trip we will NEVER forget!! I will definitely be using her on future vacations. :)

in and somehow got us to The BodyHoliday--a resort I'd seen weeks before on my own but was convinced we couldn't afford. The BodyHoliday was incredible, and Elena helped with every step. I finally understand why people use travel agents. We are so grateful for her for the memories we made.

h is what I could've done on my own. Because I've never been to this honeymoon destination before, I thought it would be a good idea to go through a travel agent to get some guidance. I still ended up researching everything on my own. She was not very accessible either and multiple times I had to resend my emails asking her to respond. SO unprofessional. Elena also made our traveling experiences TERRIBLE, the worst I've ever had. She recommended having a 1 hour transfer time because she said that it was do-able. However, our flight was delayed and we missed our transfer flight and had to wait for 12 HOURS until the next available flight AND we had to pay an additional fee because we missed our flight. So we spent 1 whole day at the airport for our honeymoon. How can a travel agent with "experience" not warn me about this possibility and not help me at all when this happened. She is seriously the worst travel agent ever and I would never recommend her to anyone. She didn't even follow up with me after to see how my honeymoon was. So inconsiderate and unprofessional. Seriously look somewhere else. Terrible services!!!

recommended her to another friend planning her honeymoon, and plan to use Elena again!

ite hotel, as well as Castello Casole. All your restaurant recommendations were superb. We are actually considering going back for our one year anniversary and will be contacting you. You're the best, and will be referring you to a few of my close friends who are getting married.

xceptional, and always remained to stay within our budget. For our honeymoon we knew we wanted to rent a villa in St Barts. We happened to go during high season, and Elena managed to book all our restaurants in advance, as well as excursions. Our villa staff and concierges on the island were fantastic. We really enjoy working with Elena, and happy with her services. She really goes over and beyond.

nowledge made planning exciting. Before picking our island and resort we went through numerous options. She was very patient, and we also received a few added amenities complimentary as her agency is Virtuoso. We had a great time planning with her, and have already recommended a few of my close family members who so far all loved working with her.

ganized and extremely detailed which is what we needed. After our magnificent wedding we jetted to the Maldives at the Four Seasons Giraavaru, combined with a desert hotel called Al Maha. We wanted a combination of beach and soft adventure, which is exactly what we got. After consulting with a few agencies we went with EBTS because we felt that she listened to us in our consultation, and felt she was an "out of the box" agent. She sent us a few proposal on various destinations for our honeymoon, and one was more unique than the other. We were very pleased with her level of expertise and will be certainly using EBTS for all our future travels.

ted something different. Elena recommended Borgo Egnazia, which was a castle like property. I recommend this agency to anyone who wants honeymoon Italy. She definitely has strong contacts as we got an amazing upgrade.

ere able to breeze through which coming off a long flight meant the world to us. Each property that she booked she was able to get us a complimentary upgrade, and tons of perks like breakfast, resort credits, and a few spa treatments. All these added perks would not have been possible without Elena's assistance. We stayed at multiple properties, Como Shambahla, Amanwana, Amanjiwo, and the Buglari Resort. Our transfers between the property were seamless. She made our honeymoon stress free, and gave us a once in a lifetime honeymoon. We certainly will be using Elena's service for all our upcoming travels.

gency to anyone looking for a travel professional that wants VIP service.

honeymoon. The itinerary that Elena planned for us truly gave us that, and was done is such a tasteful way. We stayed at the Falaknuma Palace in Hyderabad, Rambagh Palace in Jaipur, Oberoi in Agra, and The Leela in Delhi. Elena planned every single detail, down to the rose petals being thrown at us from the sky in Hyderabad, and my personal favorite Elephant Trekking with a private dinner. The whole trip was just so magical. My husband and I had "pinch me" moments. I would highly recommend EBTS to anyone looking for a true travel professional. We certainly will be recommending all our friends and family to EBTS.

i. We absolutely loved every part of it, and could have not done this on our own. Elena's recommended unique, and interesting tours such as Truffle Hunting, Walking Eat Tour of Florence, Hot Ballon Ride in Cortona, and a Private Home Cooking Tour in Amalfi. We took her recommendation as to walk the city on our own, and just pre-purchase museum tickets which I would highly recommend for any young couples. Anyone looking for Italy I would highly suggest giving Elena a call, as this is certainly her area of expertise.

and she put together a few suggested itineraries. Between speaking to her, and the itineraries this really helped us narrow down our destination. She is extremely knowledgable, and is very creative. I would highly recommend her for anyone looking for something unique. The hotels we stayed at were Como Shambhala, Bulgari, and Amanwana. I would also highly recommend these properties.

s Bora Bora and Le Tahaa. Our favorite hotel was the St Regis. Elena arranged all our restaurant reservations, tours, and it was certainly obvious that she had strong connections. If you're planning a vacation or honeymoon I would highly recommend this agency. She's a super agent and look forward to working with her for our future travels.

itinerary was really top notch. She booked us on really unique tours and gave us one of a lifetime experiences. What was important to my fiancee and I were hotels, as well as unique specialized tours. We didn't want city tours with large groups as we felt that most cities can be done without a tour. I would recommend this agency to anyone who is looking for a true travel professional.

had no idea where to start as we both were looking for two different experiences. We sat with her for about an hour discussing past travels, likes, dislikes etc... We talked about a few destinations and ended up with Bali and Tokyo. We couldn't have been more pleased with our decision. The entire trip went flawless, and she saved us a TON of money on all her perks, and upgrades she was able to get for us. I would HIGHLY recommend Elena, as her knowledge, recommendations, and friendly professionalism really exceeded our expectations.

h her back in the Fall of 2012 and she went above and beyond to narrow down some great honeymoon choices for us. She was extremely knowledgeable about every resort, and offered us an array of first-hand advice about what the experience at each one would be like. Through the whole experience she was an absolute pleasure to work with, and she made sure that everything ran smoothly from leading up to the big day until the day we arrived home. We will absolutely be returning to her for future vacations that we may take.

. Together, we decided on Tahiti. Elena took care of everything for us. Our plane tickets (both from the US to Tahiti and when we traveled to the different islands) were completely taken care of. She arranged private transportation for us once we were in Tahiti from the airports to our hotel and back again. She pre-arranged all of our excursions for us which were pre-paid and always on time. She took care of our dinner reservations and ensured that the restaurants had pre-arranged transportation for us. She was always available by email or in person in her office. She would even stay late in order to meet with us in person. Basically, being in another country, so much can go wrong. With Elena, however, nothing will.

nning process and worked with us on different agendas until we found the perfect fit. We went to Cambodia and Bali and the trip was an experience of a lifetime! We felt special at every location - especially the Aman property in Ubud, Bali. Elena's Virtuoso connection set us apart from the other guests. And last but not least, our honeymoon ended 1 day after Hurricane Sandy and Elena took every effort possible to ensure we made it home safely and with as few issues as possible after a storm like that.

orking with her was a true pleasure as I felt she understood what we were looking for an delivered. Initially we only wanted to go to Provence and Cannes, after about two months of trying to convince me to include Paris I gave in... I'm EXTREMLY happy we including Paris as it one of my favorite cities to visit... She recommended the ShangriLa and our room overlooked the Eiffel Tower, wife loved it! Great agent/ agency to work with and will be using their service in the near future for a possible Paris weekender...

Elena. We were able to save close to 1K by getting a one category upgrade. I will definitely be recommending EBTS to all my friends/ family. Thanks to Elena we had our dream honeymoon...

Her knowledge on the destination was very helpful during the process. One particular hotel that we loved was the Castello Banfi, highly recommend if you're into food/ wine. Another great recommendation is to splurge on the Balloon Ride, and private driver to take you to various wineries. Having the driver was stress free, and we got to visit a ton of wineries. We really loved working with EBTS and do plan on using them for all our future travels...

eady to leave we realized we never got an itinerary from our TA... We Contacted the agent, she sent us the itinerary, and that's when we discovered the wrong dates were booked. My fiancee at the time flipped out and canceled the entire honeymoon. One of our close friends referred us to Elena and not did she re-book us she got us better rates, upgrades, resort credit, etc... PLUS she got us in with an AMAZING cooking class at someone's house in Amalfi... She completely saved our honeymoon and we are so grateful to have met Elena... Anyone looking for a honeymoon or needs travel plans needs to call this agency... Very personable, Travels a TON, and is on target with recommending hotels...

knew we had to pick the right agency, and we certainly did! Nothing at all was left unplanned. I mean nothing. We began in Delhi where we were surprised with a a rickshaw ride through Old Delhi courtesy of EBTS and spent 3 incredible nights at the Leela Palace. We then headed off to Jaipur were we were again surprised with a private visit threw the Palace where the Prince presently lives. Within this private walk we got to sip champagne in the same room as some US celebrates have dined. It was INCREDIBLE! The list is endless to what EBTS arranged from private Elephant rides, Elephant Polo Match, Visit to Shek temples, Soup Kitchen in Delhi, Got to walk the back streets of Delhi with a young boy, Dinners in Palaces, etc... This agency will give you a once in a lifetime experience... What I would recommend is a consultation as I felt this helped us tremendously.

e economy crisis that Greece was in we were uncertain about travel to Greece. Elena reassured us that all would be OK in the outer islands and are SO pleased that we took her advice. We knew we wanted beach, culture, great food, and a destination within Europe, as we didn't want to travel extremely far. We went on all her recommendations in terms of hotels / islands, which was slightly hard for me as I'm a control freak. I honestly couldn't be more pleased and really believe now working with a travel agent is a hundred times better than booking online. The one on one experience is the way to go! We certainly will be booking all our travel through EBTS as the relationship we developed was really priceless. Thanks to EBTS we had a flawless honeymoon...

Her recommendations were spot on! What really sold us was her true passion for travel... Anyone looking to book a special trip like a honeymoon really needs to check out this agency as you will not be disappointed...

Koh Samui, Chiang Mai, Chiang Rai and Bangkok. Her contacts at each hotel made us feel VIP'd with all the extra perks we received. She was professional, knowledgable, and gave us impecciable service even while traveling. She gave us a stress free honeymoon, and we really enjoyed working with EBTS.

er agency), and wasn't told that we needed a VISA so had to cancel our honeymoon. I was devasted and of course extremely upset with the travel agency who booked us. I only had about 2 weeks to plan an entire honeymoon all over again and Elena came through. Not only did she come through but she placed us in some fantastic hotels, saved us money with upgrades, and most importantly was detailed. I certianly will refer EBTS to all my friends and family as they were true travel professionals and really enjoyed working with Elena.

ly different so Elena recommended St Barts and Anguilla. She recommended a villa on one island and a 5 star resort on another, EXCELLENT recommendation! We loved every minute of it, and nothing was left unplanned. She got us into some really hard to get into restaurants on St Barts, and her connections were incredible best table at each restaurant she booked. This boutique agency is certainly one of a kind, and truly made us feel special from start to finish.

ti and set up all our excursions, dinner reservations, as well as gotten us upgraded at both the Inter Continental Moorea and Four Seasons Bora Bora, which was a massive savings. Her level of expertise was remarkable on the destination, and truly felt VIP'd throughout our honeymoon. Thanks to Jenifour our honeymoon was beyond memorable.

d Rome. Never been to Italy we initially wanted to do your basic Venice, Florence and Rome, and after speaking to Elena in person she suggested an alternate itinerary which was PERFECT. We wanted relaxation, culture, food, etc... The Castello's that she recommended within Tuscany and Umbria were just magicial! We loved working with Elena and truly will be using her services for all our travel needs.

our trips online, however with this particular trip we wanted to speak to a professional. After my experience with Elena I will never book online... She made it easy, fun, and worry free... There was no detailed left unplanned. We had the freedom of pre- booking as many tours as we wanted or as little, which we loved. We knew at all times what we were paying at each hotel, and it wasn't a total package price. No hidden fee's, and completely honest. We gave her a budget, and had her pick the hotels. It was fabulous! Her hotels were spot on and exactly what we wanted. I would HIGHLY recommend Elena to anyone who is looking for a professional with personal hotel relationships.. You will not be disappointed ... She is wonderful and very caring...

el/ experience and exactly what we wanted! Both my husband and I never knew of Blackberry Farm until we met with Elena. She really knows her stuff!

ent highly recommended. EBTS came highly recommended and they certainly surpassed our expectations. We got upgraded to a One Bedroom Beach House which that alone was a massive savings. We were told that COMO hotels is a preferred chain with EBTS, so they tend to get upgrades, and special perks. We found EBTS knowledgable, great service, and very well traveled. My husband and I will definitley be using their agency for all our future travels.

, food, and off the beaten path experiences. She is a fantastic agent and really specializes in unique honeymoons.

xico would be off the list so decided to turn to a travel agency. We consulted with a few agency and knew the second we met with owner Elena we were booking through this agency. She was EXTREMELY knowledgeable and very well traveled. One tip we picked up was when looking for an agency ask them about there travel backround. It seemed to me the agents who have more travel backround expereince are the ones that are the most creative when putting together itineries. I don't think it's the years of experience in the travel industry it's the travel that they have done that makes them experienced. We ended up going to Oman and Dubai. We wanted beach, city, not a super long flight and a once in a lifetime destination. In Oman we stayed at the Six Sense resort which I would recommend to anyone who wants relaxation, remote resort with a rustic bibical feel. We truly couldn't been more happy with Elena's recommends and would have NEVER picked a destination like Oman if it wasn't for her. You will not be disappointed and I would recommend an in person consultation as we got so much out of our consultation.

nights in Moorea at the InterContinental Moorea and 5 nights in Bora Bora at the Four Seasons... Both resorts rolled out the red carpet and both resorts gave us HUGE ugprades, plus all of EBTS's perks like spa credits, resort credits, breakfast, upgrades, etc... Not only were they knowledgeable but they made sure all details were taken place before we left.. We had nothing to worry about.. The savings that we received just on the upgrades alone was incredible and will be referring all our friends as well as family members to this special agency... If anyone is looking for an exotic honeymoon, and want a true travel professional you need sit down with EBTS as they are by far the best agency I have ever worked with and certainly work extremely hard to get you the best...

expectations! The agent we used was owner, Elena and she was just outstanding. Our honeymoon we VERY important to us and prior to meeting Elena we went to a few agencies. We just couldn't find an agent that really understood what we were looking for. Either they were selling me a Sandals getaway package OR they were selling me somewhere in Europe. We wanted Culture, Beach, and a once in a lifetime experience. We stressed to Elena that we wanted something very culture intense and that is what she gave us! Both my fiance and I have never been to the this area of the world, every part of this trip took our breath away from Elephant Trekking in Chiang Rai, to the ancient monasteries and temples in Bhutan, Angkor Wat at Sunset, having a Spiritual Blessing from a Monk, Visiting local Food Markets, the list is endless. Planning your honeymoon takes time to perfect, and Elena explained to us that it's going to take time to get exactly what we wanted. We went through numerous destination and itineraries. Each one were more beautiful than the other, so we made her finally decide, and we couldn't be more happier. If you're looking for a honeymoon and you want it to be special as well as unique I would HIGHLY recommend EBTS. I couldn't have been more happier and will be certainly be recommending EBTS.

hough I live in NY) and found Elena Borrero Travel Services. Needless to say, Google was completly right. After meeting with Elena 2 times we nailed down the overview of the honeymoon of a lifetime. We wanted a few days of warmth and beach (tough for November in Europe) and wanted to go to Italy. When we realized the layover would be in Paris- and my not wanting to just see the airport, she made changes to the itinary to incorporate 3 days in Paris! She is patient, works with your budget, is honest, and tends to every detail. Even her presentation of your honeymoon is amazing. We flew to St Marteen and took a boat to Anguilla. Being St Marteen is French- they have direct flights to Paris, which was our next step. 3 days later and only 1 1/2 flight we were in Venice. We spent the weekend in Venice. Then (so it didnt feel like too much travel) we took a train from Venice to Florence, which she was able to get us 4 days & 3 nights at the Four Seasons for such a competitive rate that I won't even post it. After 4 days in Florence and 1 1/2 hour comfortable train ride-we finished our honeymoon in Rome. Amazing! Since our first appointment with Elena, I think I have referred her to about 10 people! And being a business professional who works off referrals, I understand the concept. I am certain that anyone I refer to EBTS, Inc. will not only be satisfied, but shocked that there are professionals in the world that operate their business the way Elena does. I am certain I will get amazing, but not suprising feedback. Elena, thanks for the one wedding detail that had NO hitches. From, Stacy & Mark

ns since I was first introduced. She takes the time to "get" what we want -- whether it's beach and relaxation, fancy dinners, interesting cities, adventure, etc -- and then offers 2-3 itineraries, always within budget. She never overwhelms us with choices but always seems to cover any possible ideas. PLUS, every hotel that she has booked for us treats us like royalty with discounts or free gifts or complementary upgrades and meals -- it's amazing. Since using Elena I've never felt "nickled and dimed" on vacation. Also, she has booked us into sold-out resorts and restaurants. Every single trip that she has planned for us has been five stars through and through. I will never book travel with anyone else.

then some! I truly cannot express how professional, detailed and loving Elena was from start to finish. She really listened to us like a professional, and gave us her true opinion, which was right on! She worked with our budget, and gave us the BEST in terms of accommodations, restaurants, excursions etc... In the past I would book all my travels online. Elena has made me realize that the internet doesn't give that one on one service. In a brief conversation with my wife, she mentioned to Elena that she loves a specific tea. At each hotel that we went to that tea was offered to my wife and was actually placed in our room with a special note from Elena. It's a minor detail but meant so much to her. Another special detailed she created without us knowing is a Spirtual blessing by a Monk in Cambodia outside of a orphanage and a champagne sundowner in Chiang Mai after an Elephant trek... She's remarkable and anyone who doesn't book their honeymoon through Elena is truly missing out on an incredible experience. We love her and she will always have a special place in our hearts.

vices above all others in the Bergen County area. Elena is such a good-natured and down-to-earth person who I would gladly do business with in the future. She sat down with me and my husband and spent such a great deal of time looking online at different honeymoon locales that we would like. She shared her personal views about islands that she visited in the past. She even sent us photos of Sandals Grande St. Lucian from a previous client who went there. We ended up booking that resort for our May honeymoon and Elena said we are going to have a fabulous time. That was such an understatement. My husband and I had an EXPLOSIVELY AMAZING time at this resort. We did not want to go home and are already planning our next trip back. We can't wait to plan our future vacations with Elena. She was one of the nicest people I ever worked with and I cannot thank her enough for all the time she spent planning our most memorable honeymoon. –Laura Anne Crossan

gether? Well, then off course, more important things came up. Things like, picking a ring she would love, asking her parents, asking her in a memorable way. Then the congrats, parties, presents and trip after trip to look at catering halls, picking dates etc. Oh yeah, then finally I got to actually think about the honeymoon again. A honeymoon of all honeymoons and its off to the races. Well, up until then, the most I have planned was a week to the all inclusive bahamas resort. One call and the place and flight were booked. It was a good time, but not the type of trip that was going to set us off to the races. Then, thank God I had learned to listen to my future wife already. A freind referred her to the 'fairy God mother' of vacations. She created memories, not just airline tickets. That is what we were told by my fiances friend. Off course, to me that just meant spending twice as much for the same vacation, but off we went to meet this fairy God mother of experiences. It took me awhile to realize, but we had been with the fairy God mother, Elena for several minutes and not once did she offer up a suggestion of where to go. All she was doing was wasting out time asking questions and what we liked and disliked about our past vacations, together and seperate. I mean, everytime I would ask her about a spot, she would politely say it was nice or out of style, but then move back onto asking questions and listneing. I then realized that this was going to be like the car that has no tag on it. If you have to ask, it is just too much. Anyway, I enjoyed the hour we spent with Elena and felt like we made a new friend, but were no closer to a vacation destination. But hey, new freinds are always nice. She said she would get back to us in a few days and I just figured we were going to get an e-mail with a few locations and prices that would break the bank. A few days later, I received a call from my fienace and she was more excited than the day I asked her to marry me. She had received the e-mail from Elena. Each was a two page story of honeymoon experiences. As she read them to me, one was more amazing than the next. I felt like I was already on my honeymoon and we were a year away from the wedding. To boot, all three options were less than what I had come up with on the internet for just booking flights and the plain vanilla 'nice hotels' in the usual honeymoon spots. Well, I do not want to ruin the suprise for you, but lets just say that my fiance and I decided that we needed a vacation before our wedding to relax and prepare and then the honeymoon. They were so amazing and such great deals, how could we only choose one. The third became our one year aniversary suprise to my then wife. I never dreamed I would enjoy a vaction that much in my life, forget three of them. Elena thought of every detail, but at the same time we were able to enjoy the experience at our own pace and make changes on the fly if we felt like doing so. I happen to own my own business and looking back, I realized what tools our experience fairy God Mother used to create these experiences. Elena listened to what we liked, disliked and what our visions were for the perfect vacation experience. She is nothing short of amazing. I now have a vacation fairy god mother and a new friend. God Bless.

o get our honeymoon underway Elena asked questions, shared pictures and experiences which helped and guided our travels offered us choices that fit within our budget, it was great working with someone with real knowledge and personal experiance, we were both pleased and satisfied.