Smarty Had a Party

shipping for a larger volume. Thinking this would make the rest of the items easy to check off I ordered and waited. Excited to see the one item that brought me to the site, I was confused to not find 90" blue round tablecloths but 70" White. A cursory glance at the product description by the packer would have solved the issue before shipping. Instead after discovering that there was no voicemail, and so the phone number unprofessionally hangs up on you, I had to email and wait. As asked I sent a photo of the tablecloths I was sent to prove they were wrong, taking care to include a bar code that was found on the package to identify them. Customer service couldn't be bothered to actually look at the photo, and deemed it not correct and emailed asking for another photo containing the tablecloths. I had to call and ask the customer service rep to actually look at my photo so that the process could be started. With no instructions, thank God I used to work for FedEx or I would have not known what to do, a random email from fedex was sent to me with a prepaid label I correctly assumed was to send back the mistake. Again, with no further communication, I received more emails stating I had a new order placed and shipped? Again, assuming my right items are arriving but I'm not sure. Really feel like an unvalued customer, which is sad because I really wanted to brag about this find to other brides on my FB bridal groups who are looking for similar items. Communication with your customer is really key. Even a simple email explaining what was going on from that moment forward would have made me feel like you cared to change my experience. A simple phone call would have worked too.

g to purchase linens instead of renting (turns out it's cheaper). Not only was it less expensive, but the customer service was WONDERFUL. They sent me various samples to help me make up my mind, they promptly answered any emails or phone calls, and they were always friendly and congratulatory. I was very impressed with the quality of everything. Also, shipping was super fast! I waited until close to the last minute and worried about the linens arriving too close to our wedding date, but they came just two days after I placed the order. I would highly recommend Smarty Had A Party. Plus, the little Smarties surprise in the packaging was adorable :)

without a bow. This was a last minute decision, so I ordered them about a week and a half before the wedding, they arrived on time with no issues.

ood! I ordered chargers for the head table and then plates with silverware. Everything looked great and was easy to clean up! I love that you can get the look of elegance without the cost of expensive china! The only thing I had a problem with was they were out of the plates I would have liked for months. I liked my back up ones, but wish that my original choice was available.

and table runners, along with some fabric samples about 8 months before our wedding to try things out. They arrived quickly and were all great quality. About 2 months before our wedding, we ordered our table runners, chair sashes, napkins, and organza candy bags. Our order arrived in about a week and, again, the quality was superb - especially the vibrant dark purple color we ordered! We had everything we needed to decorate our ceremony and reception for a fraction of the cost of another linen company. If you, your wedding planner, or your venue are willing to set up these linens, I would highly suggest doing them yourself through Smarty Had a Party!

e cost effective than renting the real thing. also easy clean up. i also got my white polyester table cloths from here cheaper than i could rent them anywhere figured i could launder and resell them to make back the money. Love this company and customer service was great. will

d get reused, but ended up getting tossed. If you purchase the tablecloths my suggestion is to wash them, put them in the dryer until damp, then iron while damp. Only way to get the wrinkles out. Even the Shark steam iron couldn't get the wrinkles out.

ng.

initely recommend for big parties or receptions.

ipped with a few days and we had them just days after ordering, and they give you smarties candies!!!

excellent quality.

m. They were beautiful, came quickly and without issue. The plates and "fake silverware" were amazing! Amazing quality and you can't beat the price. I am trying to think of another party to have just to use them again!

or unwanted dishes. best site ever