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Reviews
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4.9
out of 5.07 reviews
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Marcie ( & her whole team) took Brooke & Joseph’s dream wedding and turned it into reality by working closely and effectively with all of our other vendors - resulting in the best!...
night!ever! Marcie is an absolute delight, and we always felt like we were planning the wedding with a family friend - that aspect made working with her extra enjoyable and special! She left no stone unturned, and did as little or as much as we wanted and needed every step of the way! Marcie was like a bloodhound when sensing any anxiety in us, and she ALWAYS put our nerves at ease and carried the load so we could truly relish in all the occasions and details of the beautiful journey of “wedding season”!! Taylor was assigned to our wedding as the Lead Coordinator of the day. She was fully prepared by providing helpful insights on our final planning meetings, and she facilitated all the wedding day events flawlessly, and with a superbly calm demeanor. She was a true gem!! Wedding season should be savored, celebrated, and enjoyable, and SBE’s service sealed that deal for our family! We couldn’t be more grateful to all of them!
Please read for a thorough, but honest review...
Two of my bridesmaids work for this vendor, so it is bums me out to not leave a perfect rating. But I believe in leaving a transpa...
rent review.
Cons:
1. Communication/Availability
I wished there was more communication and meetings with my event planner. There was a lot of untimely responses in the beginning up until 2 weeks before the wedding. Another bride that used this event planner reached out to me to ask how things were going because she too shared in similar experiences, feelings, and dissatisfactions.
2. Vendor Fee/Service Provided
I paid an additional fee for vendor services, but I ended up doing a lot myself with the vendors. Overall, I feel like more vendor services should have been provided for that fee. I did not feel like the additional service was worth the money, especially when I am someone who does not mind planning and coordinating.
3. Attitude
On a few occasions, I had sensed irritation or lack of understanding when reaching out for questions, concerns, or reassurance from my coordinator. I will say, I did change my mind on a couple ideas, but I feel that is part of wedding planning and pinning down design ideas for such a special day. Additionally, multiple people in my wedding party complained about the way my coordinator spoke to them day-of. I truly believe I have a respectful and kind group of friends and family, so this was disappointing to hear from others.
Prior to wedding day I would have provided 2-3 stars as my rating, but....
Pros:
1. Knowledge/Recommendations
Leave it to the pros! Social Butterfly knows all the great vendors and has amazing connections! Their knowledge of the industry truly shows and I greatly appreciated that!
2. Day of Coordination
Unmatched! Truly, this is where you need an event coordinator to show up and shine...and Social Butterfly did just that! The seamlessness and dedication to making my big day exactly what I envisioned, is why I am bumping up the rating. In this area I truly would give a 5/5!
3. Problem Solving/Helping Hand
I ended up having a MAJOR hiccup with my flowers that I was truly devastated over, but Social Butterfly swooped in and reassured me that they would fix it and they did! Thank you!
4. Good People/Wonderful Staff
The owner, Marcie, is truly I wonderful person, so again, it makes it hard to leave a review like this. Also, I love Brittney! I believe she is the head assistant…either way she brought so much positivity, reassurance, and “GOOD VIBES ONLY”! Such a gem! If you get Marcie or Brittney on your wedding day, you’re in great hands!
I had a great experience with Charyl! She was really accommodating and helped me every step of the way. She met with me several times throughout the wedding planning process, and ...
even went with me to pick out the tables, linens, dishes, etc. She was very professional the day of and really kept everyone on track. I don't know what I would have done without her, because she really kept things in line!
There is not a long enough character count for me to go on about how amazing Charyl and her team were for our wedding!! Meeting with Charyl right off the bat, my mom and I quickly ...
became obsessed! Not only did she catch on to the vision we had for the day and what areas were extra important to us. She brought humor and excitement to every meeting we had, which eliminated a lot of the “wedding stress.” Charyl has great connections with amazing vendors around town and she was able to put together our dream wedding! She and her team were constantly there for us throughout the night to make sure we did not have any stress and could enjoy ourselves! You will not go wrong with Social Butterfly!!
Do you want your wedding to be the day you've been dreaming of your whole life? Do you want to have complete confidence that your wedding planner can make that dream come true? Wel...
l look no further because Charyl from Social Butterfly Events is your girl! When we first met she took the time to meet us in person which is not something every wedding planner will do. She was easy to contact throughout the whole process even when Hurricane Florence blew through and disrupted everything. She was such a good mediator between my mom and I and had great suggestions that helped us save time, money, and effort. Leading up to the wedding Charyl was just a phone call or a text away and she made sure everything went smoothly the day of the wedding. WOW. It was perfect. There wasn't a single hiccup and everything was on time. The ceremony and the reception was so beautiful. My husband and I had to step away during the reception so we could take it all in. Every minute detail you could thing of was taken care of by Charyl and her kick-ass team. They even brought Cale and I our food so we could sit and talk to the guests instead of waiting in the buffet line. Her team packed up the venue so quickly at the end of the night our families didn't really have anything else to do. Charyl is an amazing person who is kind, understanding, and isn't afraid to get stuff done. I guarantee you will have the wedding of your dreams if you hire her. She is the best! Ok, I'll stop fan-girling now. <3
How do I even begin? Honestly, my wedding day was amazing all because of my amazing wedding planner, Charyl. There is no doubt that I am Type A personality. Match that with plan...
ning a wedding several states away. Eeeek. Charyl was quick to respond even from the beginning. I worry about things way ahead of time (thanks to the Knot wedding checklist). Charyl was always very patient and more than willing to accommodate us. She scheduled everything for us and met with us on most of our appointments. She provided helpful direction whenever I was in doubt. For example, I found a beautiful bridesmaid dress that was white and gold. Not the typical color that bridesmaids are seen in. I showed Charyl my inspiration and she was inspired too. It feels great when someone gets excited about a small detail just as much as the bride does.
On the wedding day, we had a couple minor hiccups. First off, my junior bridesmaid/cousin's zipper decided to break. Everyone in the bridal party was freaking out. I simply called Charyl and she came right over and fixed the problem. She has the amazing ability to make you feel calm. She brings a small dose of humor to make sure you are always smiling. Even though she was planning for 2 weddings that day, it felt like she was always accommodating/checking in on me in every way.
It is obvious that Charyl not only is the best but also works with the best. Since her and the other vendors work so often together, you can certainly see the perks when it all comes together. Everyone simply flows together. They have a plan before there is even a problem.
There is no doubt in my mind that my wedding day would not have been as amazing if it wasn't for Charyl. It makes a world of a difference when you can tell that someone truly loves their job.
Charyl is a fantastic planner. She has a great attitude, very easy to work with, creative and organized. I had a lot of DIY and Charyl made sure that it all came together for the...
wedding. Highly recommend!
Contact
6008 Lettered Olive Place, Wilmington, NC
Social Butterfly Events