About this vendor
Something White Bridal Boutique
We are Something White Bridal Boutique - Kansas City’s favorite bridal boutique! We are located in the Crossroads district of downtown. We are so happy you’ve stopped by to visit! Browse through our Designers page to see a sneak peek of our exclusive collection of carefully curated bridal gowns and accessories chosen specifically for the classic bride looking for a modern twist.
We are your Kansas City source for authentic and effortless bridal styles that feel like you and we pride ourselves on having the most personalized experience and the most genuine stylists to help you find your dream gown and embrace your individual style. Schedule your appointment and we promise to offer you our undivided attention during one of the most memorable and most exciting times in your life.
Featuring designs by:
Blue by Enzoani, Casablanca Bridal, Lis Simon, Madi Lane and Robert Bullock Bride.
Pricing starts at $1,700.
Details
Accessories
- Cover Ups
- Jackets
- Wraps
- Hair Accessories
- Headbands
- Pins, Combs & Clips
Business Attributes
- Woman-owned Business
Dresses
- Wedding Dresses
Fashion Services
- Bridal Stylists
- Custom Designs
- Dry Cleaning & Preservation
- Plus Size Available
- Private Appointments Available
Gown Collections
Awards and Affiliations
Pricing
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Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.9
out of 5.0575 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Something White Bridal Boutique receives glowing reviews for providing a personalized and comfortable bridal gown shopping experience. Reviewers commend stylists Carly, Cheyenne, Paige, and Sarah for their patience, professionalism, and ability to help brides find their dream dresses. The boutique is praised for its welcoming atmosphere, beautiful selection of gowns, and helpful staff who go the extra mile to ensure a memorable experience. Customers appreciate the attention to detail, diverse range of styles, and budget-friendly options available, making Something White Bridal Boutique highly recommended for brides-to-be seeking a stress-free and enjoyable dress shopping experience.Review photos
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Great communication, great service, and absolutely stunning dresses! I felt beautiful in every dress I tried on. Bailey made sure I felt confident and listened to my vision, ultimately picking a dress for me that I hadn't originally pointed out. She nailed it! Would definitely recommend.
Something White Bridal Boutique is the absolute best place to find your dream wedding dress! Carly and Paige are the best stylists I had during my bridal gown shopping experience. They make you feel extremely comfortable and confident! I would HIGHLY recommend SW to all brides!
My mom, sister, and I had a great time at Something White this past weekend! I found the perfect dress and they took an extra step to help me find alteration recommendations closer to where I live! Great experience!
Any questions?
I had a wonderful time finding my dress at SWBB. Carly was very patient while I tried on dress after dress and in the end going back and forth between the final two. Her positivity and kindness would have me reccomend this boutique to any Bride-to-be!
I cannot recommend SWBB enough! My stylist, Carly, was absolutely amazing, and she truly helped me find my dream gown(s)! The staff at SWBB make you feel so comfortable and supported. I wish I could re-live my experience all over again! 🩷
I discovered Something White Bridal Boutique when I saw an Instagram ad for the National Bridal Sale in July. Their appointment form was easy to fill out and I could mention what I wanted in a dress right there. Unfortunately, they didn't have gowns in my size (16) but I remained optimistic. Upon arrival, the stylists were very friendly. Bailey listened to all my ideas and pulled out beautiful dresses for me to try on. The dress I said YES to was the last dress I tried on because Bailey informed me it was not something that I initially wanted but before trying on the dress I could tell it was already gorgeous. My bridesmaid told me I walked out with such confidence in the dress I knew that was the one. While putting my downpayment on the dress, Paige, chatted with my bridesmaid who also got her dress at SWBB- Paige remembered her! The atmosphere was pleasant and my experience was surprisingly gratifying! The dress I picked was only slightly out of my price range but the sale was worth it- you only get to experience the right dress once! I can’t wait to be the future Mrs. and it’s all because I found my gown at Something White Bridal Boutique! SWBB estimated that my dress would arrive 6-7 months after the appointment since they would have to order my size but I was ecstatic when they called at 5 months and told me my dress arrived! They had reminded me via email if I needed to book an appointment for any accessories but that was not needed for me, and they also had recommended alterations. The giddiness of trying on my dress again has me counting down the days to pick it up AND until my wedding!
I loved getting my dress at Something White Bridal Boutique! I had no idea what kind of style or dress I would like, and Cheyenne helped me every step of the way. They have a beautiful selection of dresses and make you feel super comfortable during the process!
Something White Bridal Boutique made wedding dress shopping a dream. I found my perfect dress here and could not be happier. Carly was absolutely wonderful. She was personable, easy to talk to, patient and really listened to my vision. The bridal shop was a small boutique, which provided a special experience from the moment you walked in (see personal welcome board). I went to a few other wedding shops and SWBB was by far the best experience (I wish I would have started here). Don't miss out, make sure you book an appointment at SWBB with Carly!
What a great experience at Something White Bridal Boutique! Cheyenne was absolutely amazing—she made me feel so special the moment I walked in. She took the time to get to know my style and asked insightful questions while I tried on dresses, which really helped me identify what I liked. Being indecisive, I really appreciated her help in finding THE dress!
Every dress I tried was gorgeous, and I felt completely supported during the whole experience. I’d do it again in a heartbeat! If you're looking for a bridal boutique that really cares, go to Something White! Highly recommend!
My whole experience with Something White was fantastic! They made it such a comfortable and fun experience and we ended up having the whole store to ourselves to shop! I felt like they really got the vision I was looking for and made sure I didn’t feel pressured or rushed. Carly was so sweet and helpful and helped keep the energy high. Would highly recommend for a personalized and intimate dress shopping experience
I found my dress at Something White Bridal! This experience was amazing. I went to another boutique previous to this and the dress quality and experience was so much better at something white. They have so many styles and you can tell that they carefully curate their collection of dresses. Carly was amazing. I would definitely recommend setting up an appointment with her if you can. She made me feel so comfortable, but also picked me some dresses I might not have picked on my own (which spoiler she picked THE dress). Also the prices of the dresses for the quality is unmatched. And the veils and accessories they have are beautiful. I got my dress, veil, and hairpiece all within my budget with room for alterations. Can’t wait until everything comes in!
Carly was amazing to work with!! She asked me all the questions to help figure out what I was really looking for when I came in not really knowing what I wanted except for the few pictures I had on my Pinterest board (which she had already taken the time to look at)! Everything exceeded my expectations and they truly made everything feel so easy and helped me find my absolute DREAM dress! I would choose Something White Bridal Boutique 1000x over!
Carly was great to work with! She knew all the questions to ask me to figure out what parts of dresses I liked and didn’t like. She also understood me on my issue with seams and didn’t think I was crazy. She made me try things I hadn’t thought I would like which lead me to getting a dress similar to what I had pictured me in but with a little extra. I can not wait to get married in it!
I had the best experience shopping for my dress here and not just because I found my beautiful gown here. I struggle going shopping and trying on clothes from past insecurities. But Carly welcomed me with a friendly smile and was so excited for me and my bridal party. She really made this day for me beautiful, fun, and rememberable. She helped me find my beautiful dress for my perfect day. Brides I would definitely recommend scheduling your appointment here with SWBB they have such a beautiful collection of dresses and variety of styles!
They have an amazing selection of gowns that made it incredibly hard to chooose *the one*.
Carly was very professional and had a great eye for knowing what I would want to try which definitely helped the process!
Sarah at Something White was so incredibly kind and helpful! I was stressed I wouldn't find my perfect wedding dress that day, and she eased my stress and I found my perfect dress! Highly recommend Something White!
I have nothing but great things to say about Something White Bridal. I absolutely loved my dress and they had so many options in the style I liked. Their staff was phenomenal! They were always so nice and professional to work with and while I was trying on dresses they provided enough support and help without making it feel like they were making the decisions for me. I also had them steam my dress prior to my wedding which I am so glad I did.
I cannot recommend Something White enough!! My stylist Sarah was absolutely amazing!! She helped me find my perfect dress and make it completely my own. SWBB far exceeded my expectations and had so many dresses I loved - which made my decision hard, but that’s a good problem to have. I can't wait to see my dress when it comes it! 10/10!!
Thank you so much to Something White Bridal Boutique for their time and expertise to help me find my wedding dress yesterday. Cheyenne was so kind and helpful, and she found the perfect dress for me! I highly recommend Something White to any bride looking for their dress!
Sarah was amazing! She was just so personable and you could just tell she really cared! Even with such a big sale going on I didn’t feel rushed at all. Actually I felt like I was the only bride there. She did so great at just reading me and figuring out what I liked! She made my experience so amazing. I loved everything about this store.
Absolutely loved my experience at Something White Bridal!! I was able to easily make an appointment and be seen on time. I received one on one help with Cheyenne! She was amazing and definitely made me feel like a bride. She was wonderfully nice to my mother in law and listened to all our questions and comments on dresses in the store! She was very easy to talk with, she started conversations and made me feel comfortable while trying on dresses. She was honest about pricing and adjustments that might need to be made. I had the best experience here and highly recommend every bride come here for their dress!
I found my dress and Something White and had the best experience! We had a mid-week appointment, so essentially had the place to ourselves. Sarah helped me find my dress and was great at asking the right questions to differentiate between a pretty dress and my wedding dress. The store is so pretty with lots of natural light – a big plus in my book. There was plenty of room for my family to hang out as well.
I had such an amazing experience at Something White! Sarah was wonderful. She asked all the right questions and really listened to help me find my dream dress. I tried on dresses at two other shops and my experience at Something White was by far the best!
Cheyenne helped me try on dresses and was professional
I found my dress at Something White Bridal and had such an amazing experience! I worked with Paige and she was the best! The atmosphere of the boutique is great and I felt super comfortable there. I highly recommend coming here to look for wedding dresses!!
Was a wonderful experience and had so much fun! They have great sizing options and so many styles to pick from! Cheyenne really helped me narrow down what I was looking for and truly made the whole experience for me!!
I came in to this shop after already having bought a dress at a different shop and hating it. I was looking for off the rack options and these girls went above and beyond! They helped me find a dress I really liked in a very short amount of time, thank you!
I found my dream dress here! The staff was very patient with me and helped with any questions that I had!
I recently found my dress at Something White Bridal Boutique and loved the experience! My stylist Sarah was AMAZING and helped me, a chronic overthinker, make the decision to buy my PERFECT dress. The fact that they are a women owned small business is just icing on top of the cake. I would recommend them to any bride!
From the moment my family and I entered Something White Bridal Boutique, we all felt a sense of ease. Cheyenne was a vital part of my dress shopping experience, and I could not have found my perfect dress without her expertise and her understanding of my vision. Cheyenne was so warm, calm, and sweet. While helping me into each gown, she expressed genuine interest in my wedding planning process and love story. I was made to feel very comfortable expressing my opinions and ideas with Cheyenne, and most importantly, I always felt heard and seen by her. I only tried on eight gowns before I knew which one was my wedding dress. The one for me was a suggestion made by Cheyenne, and I could not be more thankful for her guidance in helping me discover my dream dress! I had another dress appointment scheduled directly after my appointment at Something White Bridal Boutique, and Cheyenne put no pressure on me to decide whether I was ready to say yes or needed more time. In the end, I knew in my heart that I had already found my dress and didn’t need to look any further. Since purchasing my dress, the team at Something White Bridal Boutique has been extremely commutative and considerate of my wedding timeline. I have loved working with this business and could not recommend their services more!
From the moment we entered Something White Bridal, the welcoming atmosphere and the elegant selection of gowns set a joyful tone for the day! I worked with Cheyenne and she was exceptionally warm and knowledgeable, making the process of finding my dream dress as delightful as it was memorable. She listened to my preferences, provided expert advice, and made sure my family was involved and comfortable, enhancing the special occasion with their patience and humor.
Trying on each dress became a celebration with my family's cheers and the staff's encouragement, making the day not just about finding a dress but about creating cherished memories. I highly recommend Something White Bridal for their professional service and the personal touch that made my bridal shopping experience truly unforgettable.
Something White Bridal immediately makes you feel welcome and comfortable. My stylists Sarah helped me pick my dream dress and was so patient as I tried on numerous dresses in different styles. Sarah and I laughed the whole time which helped add to the atmosphere and helped me to be that much more comfortable. Sarah heard every critique and compliment and made the next dress I tried on that much better. I could not have had a better experience at Something White!
The whole experience was laid-back and Cheyenne's friendly personality made the entire experience enjoyable. The shop itself was stunning, with a wide variety of dresses to choose from. Cheyenne read the vibe of our group and made sure I was confident in making the right choice. I never felt pushed in any direction. She was very knowledgeable about the designer, which made me feel at ease.
Overall, I cannot recommend Something White and Cheyenne enough. The combination of a beautiful store, a wide selection of dresses, and an amazing stylist like Cheyenne made for a memorable and enjoyable experience. If you're in the market for a wedding dress, look no further than Something White and ask for Cheyenne - you won't be disappointed!
Can’t thank something white bridal enough for helping me find my dream dress! Bailey was very easy to work with and knew exactly what I was looking for making the process feel so seamless.
I LOVED my experience at Something White!! Literally made finding my dress a breeze and so so fun! Carly was amazing to work with and really helped make the experience about me and what I wanted. Scheduling an appointment was simple, finding parking was easy, the showroom is AMAZING and so beautifully elegant, I was treated like a bride, my budget was respected, and my guests were treated amazingly. After I picked the dress, we were able to celebrate and weren’t rushed out. I could go on and on. I would recommend Something White to every bride!!
I had such a wonderful experience yesterday at Something White Bridal! Sarah helped ease my nerves and ended up being the one to find THE dress I fell in love with! The environment was so calming, clean, welcoming, and bright. I had 6 guests with me and everyone was comfortable and had a great time! I can’t say enough about how great my experience was!!!
I absolutely adored the dresses offered at this store and had a wonderful experience. The ladies were not pressuring, it was very clear that their ultimate goal was for me to find the perfect dress and I did! Their communication has been awesome - quick responses and helpful suggestions. I would highly recommend any bride check this store out!
I had a really fabulous experience finding my dress at Something White! My stylist was also named Sarah, so it was meant to be! She was very patient as I flip-flopped and wanted to try lots of the same dresses on over again as I tried to make my decision! She also very clearly prioritized my well-being and opinions over my party, I think it's nice when you have someone in your corner. Thanks so much, excited to pick up my dress!
I had an incredible experience at Something White Bridal Boutique - it was the only shop I had to go to, it was just that good! My consultant Cheyenne was WONDERFUL and asked great questions to ultimately lead me/guide me to my dream dress! Could not recommend enough
As a plus size bride with a bigger chest, I was SO nervous to go shopping. I thought nothing would look good on me, that everything would be too small and that maybe me spending the day picking the perfect dress with friends and family just wouldn’t be plausible. It’s so hard to find even comfortable cute plus clothes in the real world, wedding dress shopping would be a nightmare.
Untillll…I went to Something White Bridal Boutique!
This is where I ended up finding my dress and ugh, the tears came as soon as I put it on. I knew the sizes were smaller than my previous shop, so I was so nervous nothing would even get over my booty/hips 🤣 Cheyenne calmed my nerves immediately and assured me that it would be no problem. She was so so positive, uplifting and such a breath of fresh air. Cheyenne even said the second I put the dress I chose on “yep, that’s perfect”…she knew before I even did!! She was also so extremely helpful in getting me in/out of the dresses..if you’ve been dress shopping, you know it’s EXHAUSTING lol. I also cannot even say much I love Paige. She is so amazing and so stinking friendly…basically, sunshine in a person is how I describe her. Already looking forward to seeing their team again in June for alterations. 🥹😍
I would definitely recommend Something White Bridal to another Bride! The boutique is beautiful with many styles and designers to choose from! My appointment was on a Friday night and we had the whole place to ourselves for my appointment. Paige did not hesitate to help find the perfect dress for me - no matter how long it took! She has even been super communicative with the arrival of my dress. I am not from KC, so Paige researched seamstresses in my hometown in New York for me to bring my dress to once i bring it home! I cant wait to pick up my dress in March!
It was a great experience, the consultants were amazing! I'm not much of a city girl and didn't know what to except shopping in the city, but it truly was a day I'll cherish. My wedding is only six months away and they were so helpful in finding a dress I could buy off the rack. I love my dress and am thankful for how they worked with my time frame and budget.
Something White was exactly what I was looking for in wedding dress shopping- guidance where I needed it from my expert stylist, Cheyenne, freedom to choose the dresses I wanted to try on, and was one of the only places in Kansas City that let my guests look at the dress racks as well, which they were very excited about. The range of styles, price points and overall feel of the dresses was excellent. If you are dress shopping in Kansas City, this boutique is a must-visit destination.
Bridal consultants were so helpful and so kind when dealing with multiple opinions from my party. I wanted something unique and stylish and was so excited by the selection at Something White for this. Found my dress, but easily found many others that were beautiful and could've been great! Excited to be able to recommend these services to fellow soon to be brides!
I had the most amazing experience finding my wedding dress at Something White Bridal Boutique. Carly made me feel so welcome and was very knowledgable when it came to helping me find the perfect dress.
I had such an incredible experience at Something White Bridal Boutique! From the moment I walked in, the staff made me feel so welcome and cared for. Everyone was extremely professional and kind, and I could tell other brides were having a fantastic experience as well. It was an all-around happy place to be!
I was paired with an incredible stylist, Carly, who truly took the time and effort to understand me/my style/my wedding prior to dress shopping. In fact, she was the one who found my wedding dress - she truly knocked it out of the park!
I would absolutely recommend SWBB to all brides! They have a great variety of dresses with some of the best staff around! Of all the bridal shops I visited, this is by far my favorite!
I had the best time getting my wedding dress at Something White Bridal Boutique! The staff was so friendly and knowledgeable. They made me feel totally comfortable throughout the entire experience!
My experience at Something White was amazing! Cheyenne was so helpful and knowledgeable. She helped me find the PERFECT dress in just one visit! Definitely recommend SWBB to all brides!
I had an incredible experience at SWB. Bailey was my stylist with Paige helping out intermittently.
Bailey was phenomenal. She gave practical advice and helped nudge me in the right direction as I’m an extremely indecisive person.
She listened thoroughly and asked probing questions that really helped me narrow down what I liked. I honestly can’t say enough about her customer service and for being so so patient with me while I tried on a ton of dresses.
The two other boutiques I went to did not even compare to SWB. The quality of dresses at SWB was 100x better than the other ones I tried on in different places. Bailey was by far the best consultant I worked with.
I am in love with my dress and so appreciate the lengths SWB went to help me find it!!
The boutique nickels and dimes you for everything. They do not have an in house seamstress. They offer services which you would believe to be complimentary and then charge you for it afterwards.
Response from the Vendor on 10/24/2023
Hey Becky! We allow our brides to utilize any seamstress they choose and provide recommendations. This is pretty standard for many bridal shops. We have to charge for steaming gowns the week of the wedding as we have to staff a stylist to compl...
ete this. We happily steamed your gown for you despite not having an appointment scheduled for you. If you were not comfortable with paying for this service, you did not need to leave your gown with us as we take care of the steaming cost at the time of drop off - before any service is completed. Anyhoo, congratulations! We wish you all the best and hope you had a great wedding day!
I had the BEST experience at Something White Bridal Boutique. The gals made me feel so relaxed from the moment I entered their shop. Paige (the owner) listened intently to my vision and dream dress, and the first one she recommended was the one I purchased and fell absolutely in love with. Once I said yes, she brought a few glasses of bubbly to celebrate! It’s recommended to start shopping for your dress one year before your wedding, and I was a little late at 8 months out. Paige was so kind and placed my order the day of my appointment, and I had my dress back to me in 3 short months (my dress was custom-made to order from Australia) with plenty of time for alterations. Something White sent helpful emails every step of the way- alternation recommendations, accessory appointment reminders, and clean/preserve appointments after the wedding. I found these emails helpful because it was one less thing I had to worry about as a busy bride. I’m so happy with my experience from start to finish. The boutique is so cozy and inviting, and they have the sweetest shih tzu that loves all the pets. I cannot recommend Something White enough to purchase your dream dress from.
Let’s just say I am a very indecisive bride! Whenever it was time to choose wedding dress shops, I made an appointment at four different places. I live about 2 and 1/2 hours away from Kansas City however there was one store that I have always wanted to go to in that area, so I made the choice to schedule an appointment there even though it was a very far distance. Since we were driving so far, I wanted to make it worth our trip and go to at least one more bridal shop while we were up there. I ended up stumbling across Something White Bridal and booked an appointment. I will say that out of all four places that I went to, Something White Bridal was SUPERIOR. The other store I went to in Kansas City did not take care of their dresses at all! They had makeup stains on them and were even torn. Something White Bridal truly placed so much care into preserving the dresses so all brides could experience trying them on exactly how they will look when they order one and it comes in brand new. Something White Bridal places the dresses you choose on the ground and has you slowly step inside of them and they help you pull them up. They had SO MUCH knowledge with clipping the dresses as well. The specialist clipped the dress all different ways so I could see how the front would look, the back would look, and even the straps would look in my size. All of which perfectly hugged my body. They let me go through a wide range of dresses and use up my entire appointment. They had a lot of knowledge about designers and what we could change about the dresses like inserts, changing colors, changing lace, etc. They truly let me take my time and be intentional and thoughtful with shopping. All of the other stores I went to I could tell that the specialists did not have nearly as much knowledge and their dresses all looked very cheap and dingy compared to the dresses at Something White Bridal. I think you really get what you pay for by choosing Something White Bridal. I personally looked around A LOT and finally came back around to purchasing the dress I fell in love with at Something White Bridal. Absolutely nothing else I tried on even compared to it. If you are looking for experienced/knowledgeable people and dresses that look and feel luxurious and worth the cost, THIS IS YOUR PLACE!
I had such a great experience at Something White! They make you feel so special and really care about you. They have a great selection of dresses and they don't give you any pressure to decide anything you're not ready for. I have already recommended brides to them and I will continue to do so! I am so glad I said YES TO THE DRESS here!
I had an absolutely AMAZING experience with Something White Bridal Boutique! From start to finish my appointment was everything I could have imagined. I didn't have a set look in mind and my stylist, Carly, was wonderful at taking what little details I did have and finding my dream dress. She was patient and so understanding. She made me feel so comfortable and so seen during the process. I was shown a variety of dresses based off things I liked/didn't like in each group of gowns and by the end, I walked away with the one I truly love and feel excited about. Thank you so much, Carly!!
I couldn’t have asked for a better experience! I came in from out of state so I was I was very nervous, but Cheyenne at Something White was so helpful. She listened, never pressured me, and always seemed to know the right thing to say! I walked away so happy with how my appointment went. I would recommend this place over and over!
SW was a wonderful experience to find my wedding dress. I had tried online stores options and one other local place before SW. I was left very uncomfortable and unsure about the dress shopping process. I LOVE that this store had only me and my party there for the time of my appointment. Not only does it make you feel special, but greatly helped me be less nervous stepping out in the dresses. The consultant was kind and very much listened to the feedback when dress pulling. Utimately I did get my dress there. I was dress shopping just 2 months before my wedding and they considered timing of any dress I was shown. My dress came in within 2 weeks, even sooner than expected. The owner had put my order in on the shop's off day to ensure rapid delivery. All in all, it was a great experience working with them.
Something White Bridal Boutique was amazing to work with! Carly was exceptional with listening to my ideas and pulling dresses that fit my style. She had a warm and welcoming attitude and you could tell that she loves what she does and has a vast knowledge on the dresses in the store. I loved how they only take one appointment at a time; it really made me feel special and that all hands were on deck to help me find my perfect dress. I had another appointment scheduled for that day, but ended up canceling it because I found the dress of my dreams here! Not to mention the steal of a deal I got on everything! After saying yes, SWBB showered my guests and I with a complimentary champagne toast and customized signs to make for the perfect photo-op. I can't recommend this boutique enough!
Something White was wonderful. They were so kind and supportive, and went out of their way to make sure I found my perfect dress and had the best bridal experience. Also, Lard is the cutest little good boy.
SWBB was everything I dreamed shopping for my wedding dress would be! They were welcoming and fun and extremely helpful! If you’re wondering where to go to find your dream dress they are THE place to go! Amazing help, a gorgeous selection of dresses, and people who are just as excited for your big day as you are!
I had a great experience at SWBB! Carly, my consultant, took the time to look through my Pinterest beforehand. I was not exactly sure what I wanted and she had me try on many dresses of different styles to workout what exactly my vision was. "The 1" ended up being the very first dress she'd picked for me!
I highly recommend this Something White Bridal to anyone looking for their dream dress!! The staff is amazing!
I bought my wedding dress from Something White over the weekend, and it was such a fun experience! My fiancé and I live in KC and frequently walk by the shop to look in their window at the beautiful dresses. Thank you Amber for helping me find my dress!
Purchased my dress here & they were super patient with me as I made my decision through multiple appointments. They were flexible with me as they helped make my dream dress come to life through customizations. Absolutely beautiful gowns & accessories!!
Everything about SWBB is amazing! Their communication, help & knowledge is so appreciated. I felt so welcomed there as a bride. Amber was my stylist & she was just fabulous. I didn’t have a dream dress in mind until she helped me find one that became my dream dress!! She was very patient with me deciding & I didn’t feel rush or pressured whatsoever. Such an amazing place! 🤍
Making an appointment was easy, and communication has been positive since my initial contact! My experience in the boutique felt unique and perfectly curated for my guests and me. I found my dream gown, and I am so grateful!
Paige helped me find my dream dress! She was patient with me and helped me narrow down all of my thoughts and options. Together we created the perfect dress for me. A great experience and a beautiful shop! I recommend shopping with them!
I had hands down the best experience here, after my first two bridal appointments I was feeling down about shopping. When we walked into Something White it was an immediate change, they got me in earlier then my set apt and Amber was amazing. She was so welcoming and made me feel so beautiful and comfortable, I can not say enough good things about this boutique!!
I had the pleasure of going into something white bridal boutique this past weekend with all my girls and we had the best time! I was able to feel relaxed and had so much fun trying on all the dresses that I had pinned on my pinterest page, along with a few that our helper picked out (I do not remember her name). I found the dress that I am going to wear on my special day and will always recommend Something white for my friends to go to for their special day!
I wish I could relive my experience at SWBB. They made me feel like an absolute bride which is hard to feel like during the wedding planning process. Paige helped me find my dream dress and it just was a 12/10 experience. My dress was ready to pick up a month early which I was ecstatic about! The pick up process went just as well and Taylor was so helpful and made me feel ever more ready to my big day.
I had the BEST experience at Something White Bridal Boutique. The ladies were so helpful in finding me the perfect gown for my big day! They also help with customizing the gown to make it unique to myself! Would / already have recommended to any bride looking for a stress-free and fun experience!
Love them! Found my one of a kind dress here!!
My bridal experience at Something White was fabulous! They covered every detail from start to finish and made the entire process enjoyable and seamless, from scheduling the appointment, to finding the dress. I highly recommend every bride travel to Something White for their dress. You won't regret it! Truly, this boutique is amazing. It's gorgeous, has a fun vibe, the consultants are personable and fun, never pushy or opinionated and they make it all about YOU! Carly is the best consultant - and I am so grateful for her expertise!
My dress [by Madi Lane] came in 15 days earlier than SWBB told me to expect in their official email after I bought my dress. And that was great - until it wasn’t. After their notification email, I scheduled my appointment to pick up my dress (for which I had already paid the entire balance) within the 30-day window specified by their contract. That was difficult enough for me because of the demands placed on my schedule by my mom’s stage IV cancer treatment. But I know it was in the contract, and I was able to book one of the *three* appointments per week that are available outside of traditional M-F 9-5 businesses hours. I promise, I am a rule follower and a people-pleaser (I also tipped my bridal consultant $269.95, which I think was the 10% option, because their card machine prompted me to do so - I don’t want conflict)!
Then another family member passed away after a stroke, and the funeral was scheduled for the day of my appointment. I informed SWBB in advance and rescheduled my appointment for the next Saturday appointment available, which was 9 days outside of the 30-day window. Again, I assure you that I understand the text of the policy. However, the primary reason that I bought my dress from SWBB rather than another area store that carried the same dress was because I liked that it was locally-owned and I thought it would be an authentic, relationship-based sale…. That was my mistake. I don’t want you to make the same one.
When I picked up my dress, I explained my situation to the manager, who responded “We have to enforce these policies the same for everyone so we aren’t put in the situation where we have to decide whose excuse matters.” She then cancelled the additional $200 veil purchase I had just made because “we cannot trust that you won’t misunderstand our policies and get your own feelings hurt again”.
In sum… if you can be sure that your family members won’t get cancer and/or die within days of the time your dress arrives, there’s nothing wrong with SWBB. They might even think you are intelligent enough to understand their rules and not ask to discuss a complicated situation! If they refuse your business, it’s for your own good because you are too stupid, and they just don’t want you to hurt your own feelings!
Response from the Vendor on 03/05/2023
Hi Joanna! Happy Sunday!
Below are the facts regarding our time together ::
- You purchased your gown on September 17th, 2022. We let you know your gown was expected to arrive at Something White Bridal Boutique on February 8th, 2023 via emai...
l. Your gown arrived January 24th and we notified you via voicemail and sent an email. *Your gown was 15 days early, NOT 2/12 months*
-In the email referenced above, we let you know that we offer pick up appointments Tuesday-Saturday and gowns need to be picked up within 30 days or a $300 storage fee is applied. This was also agreed upon at the time of purchase in writing. Something White Bridal is an intimate boutique and we do not have much storage space.
- Something White offers 42 different times throughout the week to pick up your gown and 7 different times outside of a standard 9-5 as you mention.
- Bridal stylists work very hard during their appointments and we believe they should be compensated fairly. That being said, our credit card machine gives purchasers the OPTION to add a tip in the following increments - None, 3%, 5%, 10% or 20%. There is never any pressure to tip. It is not required.
It's hard to understand where this review is coming from as the contract and the terms were agreed upon at the time of purchase and you say you understood. SWBB is a small business and we pride ourselves on having authentic relationships with our brides. We keep all of our policies the same for every single bride that walks through the door.
**It is important to note that we did not accept your business for the purchase of a veil as we did NOT charge you the storage fee for your gown.** It didn't seem fair to place another order for you when you didn't agree to our policies and we felt it was best to cut ties.
You had a great experience finding your gown (you even tipped your stylist $300), your gown came in early, it fit perfectly when we saw you yesterday and you even wanted to place another order from us. I am so sad our unwillingness to continue working with you warranted this review.
We wish you and Mark all the best moving forward and we are thinking of your mom during this difficult time.
I loved my time at Something White this past weekend! The staff is amazing in helping you find the perfect dress for wedding day! My experience was so easy and amazing! I’m not usually one to like trying things in but the staff was super helpful with everything and it was such a breeze! I cannot wait to share pictures of wedding day in August!
I loved my time at Something White! The girls who work there are so patient and only care about you finding your perfect dress. I usually don't love trying on clothes, but they made it fun and are completely on your team if you like or don't like something. They've been super communicative since I found the dress as well! I can't wait to see it when it comes in! :)
Something White Bridal Boutique was absolutely amazing to me! I had a horror story with my first wedding dress at another boutique and I came in to SW looking for a backup and turned out loving my new dress more than I could have ever imagined. Thank you to their wonderful staff for welcoming me with open arms and treating me like a bride that could walk down the isle ecstatic in her beautiful wedding gown!
I found the most perfect dress from this boutique! I had already been shopping at 2 other places that day, and 4 total places before coming to Something White. I wanted something different, but not something crazy. My mom (who is a huge crier) did not cry over any of the other dresses that day. I was beginning to think I would have to pick one without her tears. When I walked out in my first dress at Something White, my mom gasped and instantly cried. Although I still tried on others, the first dress was THE dress. Carly, my consultant, was great at making sure I decided if I liked or didn't like the dress, as I heavily rely on the opinions of others and always wanted my entourage to tell me what they thought. But she also gave me her opinion when we had narrowed it down to two dresses, because it was important to me to find a dress that looked the absolute best on me from all eyes. Also, I have a feeding tube that leaks alot, and she gave me a piece of fabric when I mentioned being super worried about getting anything on the dresses (i had brought multiple towels of my own, but I underestimated how bad it was going to leak by the third appt of the day). She made me feel quite comfortable and was very friendly and personable. The only reason I gave 4 stars is because once I found my dress, she said we were going to do a champagne toast, then I got charged $45 for the "celebration package" which I did not expect. Also, Carly handed us the champagne and letter board stating that I found my gown, but she walked away right after and did not offer to take all of our picture with the board, which I would have absolutely loved. I did not want to walk over and ask her as I am a little shy and did not want to bother her as she was behind the desk. Especially because we were the only ones there at the time. I definitely found the perfect gown though. One that was modern and beautiful but different than ones I saw everywhere else.
I loved my experience at something white this past weekend. I felt comfortable with my consultant Carly and was able to leave with the most perfect dress. I couldn’t be happier!! It was a very cute boutique with a ton of gowns to chose from and there was even a lil pup sleeping behind the counter!!
I had the most amazing experience at Something White! Amber was so attentive and comfortable to work with. I am so in love with my gown and highly recommend SWBB to all KC brides!
I had a great experience with Amber at something white! She was very friendly and helpful, and I’m in love with the gown I picked.
The best experience ever! I found my perfect dress with the help of Amber! Couldn’t have picked a better place to shop.
The team over at Something White was amazing during my whole wedding planning experience. From my initial "Say Yes" moment to to me finally picking up my dress for the final time, they were perfect! They made me feel so comfortable and happy to be a Something White Bride. I canceled three other dress appointments after meeting with them on that first day and having Cameron help me find the most perfect dress. PSA to all KC brides, this is where you will find your dream dress!
I was super impressed with my experience at Something White Bridal Boutique. Carly was amazing and made sure my appointment felt personalized to my group and I. She was constantly asking questions and trying to get a feel of what I was looking for in my dress. If you are more introverted and would prefer a more quite shop I would recommend going in the middle of the week. My group and I went on both a Wednesday and a Saturday and the shop was definitely more busy on Saturday. However, it was nothing too crazy that my group and I couldn't handle. The shop has dresses that fit in every price range and I never felt pressured to step out of my comfort zone. Overall I will highly recommend SWBB to all of my friends and family getting married in the future as it was the best experience I had while shopping for my wedding dress!
Had an amazing experience at Something White Bridal! Their gowns are magnificent and truly one of a kind! I’m so happy I found my dress here and am SO excited for my wedding day to wear it! The boutique is so cute and spacious. Carly was so welcoming and the best stylist a girl could ask for! She knew exactly what I was looking for and exceeded all my expectations! I will recommend SW to all my friends in family in Kansas City. Thank you Carly! 👏🏼🤍
I had the best experience at Something White!! It was my last scheduled appointment for the weekend and I was so glad I went! I was being rather indecisive, and my consultant helped me narrow down what I was missing. I was even able to walk through the store and show her which dresses I was interested in trying on! She listened to everything I was wanting, and pulled the perfect dress for me. She also helped me find the accessories to make it exactly the way I was wanting! I will definitely be recommending this boutique to my newly engaged friends!
I had the best experience at SWBB. Paige made me feel so comfortable and helped me find the perfect dress. She asked great questions about what I liked and didn’t like about each dress to help me find the perfect one. I’m so glad this was my first dress shopping experience - because she made it feel so fun and stress-free.
This was truly the best dress shopping experience that a soon to be bride could ask for. Carly was amazing to work with!! I would highly recommend going to SWBBKC for the perfect wedding dress.
I used to live near the Something White Bridal Boutique shop and every time we would walk by, I would force my boyfriend (now husband) to stop so I could look at the gorgeous dresses that were on display. I knew that when I FINALLY got engaged that I wanted to dress shop there. Funny enough, when it came time I not only bought my dress at SWBB but I bought the FIRST dress I tried on. The team at SWBB is top-notch. They have great style, are kind, and above all patient during such a big moment in your life. I felt comfortable and at ease, throughout the day I bought my dress. Communication was clear and easy with the team when it came time to pick up my dr