I found Songbird at a bridal event about 9 months before my wedding.
Prior to our wedding, which was at a brand new venue in the area, Songbird sent out an expert to meet me and the event owner to make sure and canvass the new location to m...ake sure they could be as effective as possible.
During the time I was communicating with them, they were pretty responsive by email and phone, which is important as you get closer to the wedding date because more questions always come up.
We were assigned to the DJ named Tommy Patterson and he was OUTSTANDING! I cannot give him high enough reviews. He knew that we wanted to play music off our specially made playlists and he followed them well. He was calm, upbeat, and professional at the ceremony and reception and did a great job looking for and following cues as to when we needed certain songs. We also made some adjustments on the fly and he handled them with ease.
I recommend Songbird because they were able to tailor some specific songs to my need and put forth the extra effort to make sure I felt comfortable using them in a brand new venue.