The good: Kirk got all of our ceremony music right and played good music prior to the wedding, during cocktail hour, and dinner. He played relatively good music for the reception a...s well.
The bad: From the very beginning of our working relationship, Kirk spoke most directly to my husband and spoke over me, frequently. He, on more than one occasion, made jokes to my husband that they'd have to "take the bride's ideas into consideration," with an eye roll. As if my husband was the client, not the couple. On more than one occasion he even suggested that our taste in music was questionable (I'm a professional musician. So...) meanwhile he made suggestions for pre-ceremony music that were, at best, Muzak. So he either wasn't listening to us or doesn't know how to work with peoples' tastes. SO we ended up creating our own pre-ceremony playlist for him to use. We were planning our wedding from out of town so most of our meetings occurred over Zoom so I figured, maybe he just doesn't read that well over the internet. The week of the wedding we met in person and Kirk took diligent notes, so I felt a little less anxious. And despite his behavior towards me throughout the process, assured us he's very "pro-chick." So don't worry brides, he's enlightened. But, the day of the wedding, Kirk seemingly forgot all of the details he'd taken notes on. He made incorrect announcements throughout the night that my husband had to then rectify with the guests. He also griped and complained to our day-of coordinator, frequently. During the speeches, when my mother went up to speak, he saw how long her notes were and said "Oh my God" and rolled his eyes. She heard this and it hurt her. He looked bored and huffed during other speeches, which admittedly lasted a while. But we have a big family and no one else was complaining. During the reception, he frequently looked bored and checked out and his energy was flat, at best. We had the opportunity to add an hour to his time but chose not to. At the end of the night, he cornered my husband and demanded that he speak to him. My husband was distracted because, we had just gotten married and were dealing with shuttle issues. Kirk literally snapped in my husband's face and said "Dude you have to pay attention. I'm talking to you here." Frankly we were uninterested in what he had to say about what he would have done differently. Because what he thought he should have changed was way off base. He was rude as hell. Then, after we had left, he stuck around and asked the bar to give him drinks.
Over all, if we could do it over I'd hire someone else. Kirk may have been great in his prime but I think he's exhausted and should probably retire.