Soup Meets Soul

cinnamon rolls for dessert. The food got so many compliments from our guests, and we even had extras to take home. It was amazing not having the headache of coordinating multiple vendors when they could handle everything start to finish. Leading up to the big day, they were so organized and quick to respond to emails, which gave us total peace of mind. Highly recommend!

ncredible—our guests couldn’t stop talking about the taco bar! What really stood out was how they stepped up when our original dessert vendor fell through. They went above and beyond to create a custom s’mores bar for us, and it turned out even better than we imagined. Their flexibility and dedication meant so much, and it made our day even more special. We’re so grateful for their warmth, professionalism, and amazing food. Highly, highly recommend!

were flies all around it with no protection for the food, and the employees were dressed as if they were working a casual side gig. All of our other vendors for our day were dressed were so nice, very fitting for a wedding besides the employees sent from soup to soul. Also, our food was suppose to be served by the employees to our guests and it wasn’t, our guests had to serve themselves and noted how the employees stood in the corner watching them serve themselves. Also, they ran out of their own plates, even though our guest count was confirmed, and the employees had to get into our cake plates, therefore leaving half of our guests needing 2-3 small plates to carry their food. This caterer isn’t cheap, so the subpar service was really disappointing. It was also disappointing to bring these concerns up to the owner and there were excuses for every issue. Definitely expected better service for the price we paid!

vailable, it was about 90 min away. I expressed my concerns to Allie regarding food quality and quantity do to the distance that they were traveling and that it was buffet style. I was assured that there would be no issues keeping food warm and tasty and the servings would be monitored. Allie contacted at the exact start time of the wedding ceremony to notify me that due to an ER she was sending an employee to set up the buffet and work the event, they had been enroute some 30 min prior but assured me all food had been prepared by herself. The employee then texted me a few minutes later with her ETA. The employee arrived 30 min or so before dinner was to be served with her husband? and baby. We started dinner slightly late and it was COLD (I was one of the first tables to eat), the roasted vegetables were so hard they rolled off of the tables when you stabbed them, the chicken was dry and the alfredo sauce tasted like lukewarm cream. But at least I got food....the last 3 tables had no pasta or salad dressing. There was chicken, sauce, lettuce and vegetables left, a handful of breadsticks. We had 6 guests no show that we had included in our headcount and my guess approx 30 people that did not have a complete meal. Only one bunsen burner was used to reheat the food which helps to explain the coldness. The girl monitoring the buffet was either on her phone, holding her baby and extremely distressed (regarding the lack of food is my guess). She left as soon as she had everything put out. When I contacted the owner days later regarding our experience, quantity and quality I was essentially told my guests overserved themselves, that she had prepared more than enough and that it was piping hot out of the oven and she had never had issues with anything staying hot prior. Frustrating as I had asked about these exact concerns prior and was assured that there would be no issues. Maybe a different menu would have been more appropriate given the distance, pasta and salad dressing is cheap (send triple next time!), use 2 burners per tray (or an electric roaster!), learn how to say you're sorry and take some ownership of where you missed the ball. The poor girl that came to the event left before even being tipped and while I feel bad for her as it wasn't her fault, since about 25% of my guests didn't get dinner I guess it worked out financially. I am also glad that someone else had my phone, messaging the mother of the bride at the start of the ceremony was incredibly rude, especially given that she had called her employee in and they had been on the road for 30 min already. If you aren't local to Soup Meets Soul I would pass on a meal that needs to be served hot.