Southern Crust Catering

e needed from cocktail hour to dessert was taken care of! We has booked Southern Crust for our wedding early in 2023 and everything went off without a hitch. However, when it was bought by Proof of Pudding, we started experiencing scheduling and communication issues. I don't hold anything against Proof of Pudding or Southern Crust as they were merging systems and had a lot going on, but there was a certain amount of "Staying on top of them" that we had to do that seemed excessive. Despite all of that, we would absolutely book again!

k - everything was delicious and the staff that were present were professional so I have no real complaints there at all! When we booked and did our tasting it was Jan. 2023, BEFORE they were bought out by Proof of the Pudding. After the company changed ownership, some things got lost for us. For example: we paid for (originally) 8 pizzas, 2 being cheese and pepperoni, and 2 being “bride and groom” pizzas - meaning whatever specific topping we wanted as a “signature” pizza, and the other 4 chosen off their menu. Proof of the pudding did not fully honor this contract we had already signed and we were shorted one pizza, and we were told multiple times we’d have a buffalo chicken pizza (my husband loved it at the tasting) and THREE days before the wedding we were told they wouldn’t be doing that due to supplier issues… they did let us substitute for one of their regular menu choices but we were still overall shorted one pizza that we paid for. There was also no signs or labels as to what the pizzas were on the buffet. We were also told we would get to-go boxes for us to take home as bride and groom. A few times we were told this, and confirmed this, yet when my coordinator saw them slowing down and asked for food to give us to take home, she was told “we don’t do to-go” so my husband and I (who were planning on eating most of our food afterwards due to those previous conversations) did not really get to eat what we paid for. Communication from Darlene (original point of contact) was great and she assured us we would have the things promised. We also paid $245 to have an extra staff member to help set up our tables and chairs per the venue request. My coordinator tried to contact them to let them know we would not need this service due to timing (not Southern Crust’s fault) but they did not set anything up, and we let them know ahead of their arrival time we would no longer be needing that extra service. They lost 1 star for those things above. The second star they lost from me is due to how it was handled after the wedding… we received an email asking for feedback — but this was sent to the wrong person. It was addressed to someone else regarding their sons rehearsal dinner. We never received any feedback email regarding our wedding. I responded letting Annie know that was the wrong email address but I did have feedback. I never got a response. I’m not asking for money back or anything like that, but it’s just bad business practice to not respond to negative feedback- even just for an apology. It’s been about 3 weeks now, and they’ve posted a photo from the reception of our wedding on social media, but cannot respond to the same customer who spent $10,000 on their catering services. I decided to leave this review so other brides can weigh pros and cons and have very clear contracts before paying for anything, especially for the cost.

won't recommend or use again.

), but also with the sides (Filipino spaghetti) and appetizers (Filipino meatballs). From the tasting to the reception, they were responsive, professional and the food was delicious! Darlene helped us accommodate several food allergies and dietary needs. Our guests also loved the fact that it served from a pizza truck- something unique! The freshly roasted smores were just the cherry on top! We highly recommend Southern Crust Catering!