We booked SEL for my bachelorette part and wedding, the service was excellent, and the driver was polite. Our limo was nice, but for what we paid we expected a bit more. We were no...t informed that it didn't have a hook up for music, so we prepared our music on our phones and not a cd, the radio stations barely worked, so we didn't have much for music, which was a bit of a buzz kill. HOWEVER, the limo was very clean and ran smoothly, so we really can't complain. It was safe, comfortable, and clean- that is what matters the most at the end of the day.