Southern Hospitality Party Services

o the buffet, and cleanup. Their services made the entire reception run so much smoother than it would have (especially having cleanup taken care of and done professionally). Overall very pleased. However, I was quite disappointed that two of our servers approached me towards the end of the evening asking for a tip. The reason it upset me, is because when I made payment to Christine, I had her add an additional amount to my total amount due, to go to the servers for gratuity. The amount that I added made for just under a 20% tip each for all 3 servers. Prior to her charging my card, I made sure to ask that the servers would be aware that I had already tipped, so they are not feeling neglected the day-of since they would not be receiving a cash tip from me. Christine assured me that the servers would know and would not expect cash the day-of. Apparently, that didn't happen. When the ladies approached me the night of, I explained that I had tipped them with my overall payment, and let them know to speak with Christine if they had not been told this. Monday after the wedding, Christine called me. My husband answered the phone, and when he told me who it was, I had him tell her I'd call her back. I was pretty surprised a vendor was calling me the Monday after the wedding. Most couples (us included) are enjoying their honeymoon the week after the wedding, so I was a little annoyed to be disturbed at such a time. I forgot to call her back for quite a while, so I'm not sure if she had called me that day to resolve the situation, or let me know it was already taken care of. The servers did get their tip, they just weren't aware of it the night of. I just wished the situation had been handled differently. Aside from those minor things, we are very happy with the services we received.