Special Occasions Limousine

This is the absolute worst company I've ever worked with. If i could give 0 stars, I would. We booked our wedding shuttles with this company 7 months in advance. 1 month before our wedding, they informed us that their shuttles could not deliver guests to the venue and forced us to book multiple additional vehicles at our own expense. When we asked about cancelling our shuttle reservation due to the change in service agreement, they threatened to cancel our contract and charge us 100% of the contract amount (multiple thousands of dollars). The owner of the company, Robin, screamed at our poor wedding planners multiple times on the phone or just flat-out ignored communications. They continually made mistakes on contracts, and after asking them to correct the contracts several times, we finally had to do it ourselves. On the actual wedding day, their vans didn't start and our guests were half an hour late, delaying the entire wedding. I would not do business with this company if my life depended on it.

Our venue was not easy to shuttle through, but Special Occasions Limo made it happen! We rented a shuttle van for two nights to carry guests up and down the mountain to our venue with limited parking. Everyone loved our driver, Starr! Seriously, she'll be part of our guests wedding lore for ages--plus, she backed a 14-passenger van down a mountain!

Special Occasions was absolutely amazing! I used them for sprinter vans to pick up and drop off the bridal party, a motorcoach for my hotel guests' shuttle, and our getaway car at the end of the night. From the very beginning, everyone was so nice and patient. I was concerned with where my Airbnb was located in the mountains about getting a van to pick up my bridesmaids and me. The owner went and drove to my Airbnb to personally scout out and make sure they could take us! They reassured any concerns I had and triple-checked with me all my times and locations to be sure they were on time. I didn't get the motorcoach driver's name, but we had Josephine and Star for our sprinter van and getaway drivers, and they were fantastic. Both were so friendly and professional. We put a lot of faith in Special Occasions to get our guests and us to the wedding, and they did not disappoint at all!

We realized only a couple of months out that we hadn’t thought about transportation to the venue for our wedding party as well as our transportation back to the hotel from the venue. We ultimately found Special Occasions Limo and they were super quick to respond to our inquiry! We were able to reserve a limo and bus for the wedding party and a 1948 Chrysler Limo for our getaway car. This ended up being one of the many highlights of the evening- thank you Special Occasions Limo!