S.R. Wedding Story

with Sam since I understand the pandemic may have caused him some hardships but it’s been 11 months now and I have not received anything not even previews. Thank god some of my family members took pictures otherwise I would have nothing coming up on our one year anniversary. I heard from him once in May and he stated that we should have the photos by end of May which did not happen and I haven’t heard from him since after trying to contact him numerous times. Now my emails to him will not go through and his phone goes straight to voicemail. We spent 4,500 for this service and I’m scared that we won’t have any photos from our wedding day now, which is beyond upsetting to me. I literally refresh my email 20 times a day just hoping to see the photos pop up but I’m starting to lose hope that I will even get them now

d to see the full day. Understanding issues arise during the pandemic we have been extremely patient with the full day photos. We expected our photos returned in April 2022 which did not occur. We are now 10 months past the wedding and Sam provided us 4 revised dates when they would be completed which did not occur. It’s been 8 weeks since I have heard from him & he has completely stopped communicating, emails bounce back & phone calls go to voicemail. The preview link he provided was also a link to his portfolio which showed there were several weddings AFTER ours that he returned the photos. Unfortunately I continue to see more & more brides leave reviews sharing the exact same experience. This entire experience has been completely disheartening & I fear we will never receive photos from the most important day of our life all due to one person’s lack of responsibility and professionalism to complete the job he was hired to do.

ated at this point.

sizing our wedding from 220 people to 11 people in total (including the bride and groom). We asked Sam if he would be willing to maybe re-fund us at least something given his amount of work on our wedding day would be minimal compared to what was originally planned and paid for. He refused. But he did offer to throw in a “beautiful 100 page coffee table wedding album” that he charges $500 for normally. We accepted this offer and appreciated it as it was better than nothing! Our wedding day came and went. We moved. I made sure to email Sam our new address so he knew where to send the album. He never responded to my email. 6 months went by and no pictures. I emailed again. About two weeks later I received an automated message with a link to our wedding pictures. They looked nice but only half of the pictures were sent to us. I emailed Sam back thanking him for the pictures and respectfully asked about all the other pictures that were taken. A day later I received another automated message with a new link to all the remaining pictures. It’s now been a year and a half since my wedding and we never received a wedding album. I emailed Sam so many times I’ve lost count. My husband has emailed him as well as my mother-in-law. No one has gotten a response. As a matter of fact, I haven’t heard a word from Sam since he said goodbye on our wedding day. Too long didn’t read: Paid $3,000 for Sam to take pictures of 11 people. Waited 6.5 months to get our pictures back. Never received the wedding album. Never once received a response from Sam after emailing over and over again after our wedding day. I probably would not recommend. Two stars because he was professional the day of our wedding and our pictures are nice enough.