We were so excited to have our wedding at this venue—it was actually the only one we toured because it felt so perfect from the start. The location is undeniably beautiful, and the... cabins themselves are charming. However, our experience with the staff and overall management left a lot to be desired.
After booking and submitting our payment, the communication shifted. We were met with cold, dismissive, and at times rude responses. While we appreciated being allowed to set up the day before our Friday wedding, we were surprised and frustrated to find that tours were being conducted all day during our setup and even during our rehearsal. It felt like they were using our decor and planning efforts to show off the space, and it created unnecessary chaos and interruptions.
To make matters worse, there was active construction and tractors operating around the rehearsal area around 4:30 PM, making it difficult to focus or feel like we had the space to ourselves. On the day of the wedding, staff were still doing outdoor cleanup while we were trying to finish setting up—leaf blowers and weed whackers going off around us, knocking over signs without so much as an apology. I even had to text the wedding coordinator to insure the tractors and clean up was going to be done by the time of the wedding. It was added stress to the day I didn’t want. It felt like we were constantly being watched, with cameras all over and staff always hovering, which made it hard to relax or enjoy the moment.
I wasn’t even given the contact information for the wedding coordinator until I asked for it myself, and unfortunately, her involvement was minimal and not particularly helpful. To top it off, we had a significant bee issue right before the ceremony, with bees even making their way inside the venue. They did come and spray them, thankfully.
While the Barrel Room is beautiful, it’s worth noting that the tables were somewhat annoying to move if you’re aiming for a custom setup—and at the end of the night, you’re responsible for moving everything back yourself. Also, although there are garage doors in the room, they don’t allow you to open them.
The cabins were cozy, but we questioned the cleanliness of the hot tub water. The check-in and check-out times (3:00 PM and 10:00 AM) are tight, especially for the price. It would have been nice to have some flexibility there.
Overall, the venue itself is stunning, but the experience was overshadowed by poor customer service, lack of privacy, and a feeling of being judged and monitored throughout the weekend. We expected a more supportive and respectful atmosphere for such a special occasion.