The venue itself is beautiful – the room and lighting were stunning – and our bartender was great: fast, friendly, and efficient. Unfortunately, the coordinator and staff were unpr...ofessional and made the experience stressful. Leann was difficult to work with, often saying one thing to me and something else to others, and added surprise charges. Staff were rude to my vendors (DJ, photographer, caterer) and even forced my caterer to wash dishes after charging a $5/person “clean-up fee.” Because of this, I didn’t get my leftover food, and my cupcakes were set out too early, so I missed my cake cutting photos.
When mistakes happened, staff gave us attitude instead of fixing them, and I even lost personal items in the rushed cleanup at the end of the night. I spent months carefully planning every detail and providing clear instructions, yet so many things still went wrong.
Beautiful space and great bartender, but the coordination and staff behavior ruined the experience. Brides, be warned.