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About this vendor
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Details
Photo Shoot Types
- Engagement
Photo & Video
- Digital Files
- Online Proofing
- Photo
- Printed Enlargements
- Wedding Albums
Wedding Activities
- Wedding
Reviews
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4.3
out of 5.03 reviews
Overall I would say our experience with Melissa was just okay. Our wedding was in September, but I'm just now writing this review because it has taken us a few months to get everyt...
hing settled (we still did not get the 11x14 print included in our package even though I emailed her about it just after Christmas- I've given up at this point). The good thing about our experience with Melissa and Studio 50 is that the pictures did turn out great. She really is a good wedding photographer, and my husband and I are generally happy with the finished product, which is the most important part.
However, there are two main problems that we’ve had. The first is general disorganization. When we first booked Melissa (I believe in January of 2017) we paid for 6 hours, which is one hour more than her usual time, but as we got closer to the wedding she did not have a record that we had paid for this extra hour. We eventually got it sorted out, but she tried to blame it on an intern (even though my husband gave the payment to Melissa herself over the phone), which I think was unprofessional. We are long distance, so we did a call with her a couple weeks before the wedding to discuss what types of pictures we wanted, what family members we wanted included, etc. The day of the wedding though she seemed to have forgotten all of this or did not write it down. She was clearly frustrated and tried to say that we had never discussed it. Finally, we were supposed to get our proofs within two weeks, but nearly four weeks had gone by and we had heard nothing from her. I finally emailed her, and she said that she sent the link and password info to my husband. It turns out that she had sent the email to an address very similar to my husband’s, but not quite right (so I guess a stranger also got to look at our wedding album?).
The second problem was her general attitude on the wedding day. The whole time she seemed annoyed with us for some reason. She wore 4-inch heels and then complained about her feet hurting several times throughout the evening. As we neared the end of the evening we realized there were still some shots we wanted to get, so we asked her if she could stay longer if we paid her more. She agreed but was obviously not happy about it, so we decided to just end it there. I understand that everyone has off days, but when your off day one of the biggest days of someone else’s life it can really put a damper on things. I think we would have gotten even better pictures if we had felt more comfortable with her. So I honestly can’t recommend Studio 50.
Not only did we have a perfect day, but Melissa captured it beautifully!! She was professional, a lot of fun to work with, patient and creative - what more could you want in a phot...
ographer? Our slideshow and proofs were ready before the promised timeline and we were absolutely thrilled with the pictures. Now we only have one problem - making the decision about which prints to order!! Melissa, thank you so much for being a part of our day :)
They were amazing. We had two photographers the whole day and night. She gave us the discs to all the pictures, and we can print them ourselves. We also get a professionally made p...
hoto book from them all in one package.
Contact
510 W. Highway 50, O'Fallon, IL | Charles, St. Peters, Ballwin, most of St. Louis county
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