STYLEBEE

ppropriate, since some of the issues that came up were graciously resolved. Since some are still pending after months, I went with 3. Overall, I would say StyleBee is very communicative, flexible, and easy to work with. I haven't had my hair or make up done before so I can't compare to other experiences. The day of the wedding, the hair stylist was over an hour late. She also told me that we should have our own hair dryers. This is the day of the wedding, everyone has already arrived and getting ready, how could we suddenly all have our own hair dryers? This didn't bode well. I went last for everything, I guess so that I would be freshest, however given that we lost over an hour of hair time, I found that by going last I ended up with the least about of time with her. I was supposed to have a few hours between hair and make up, I probably had half an hour max. I had a specific look I wanted, that I had sent ahead of time (it was a pretty standard, bridal, long hair look). This was not achieved. I could have done a better job on my own, which I guess I could have done if I had really thought about the time we lost. They did refund me for my session, which was kind of them. I still look at the photos and am a little disappointed it didn't turn out how I wanted, or at least nice looking. My brother had to freshen me up himself after the ceremony, would have been nice to have had that time to hang out with my new husband, eat some food. Perhaps to avoid this, getting a trial done, though it's costly, is worth it to make sure they can do what you want and that they are prepared. I'm a pretty easy going person, instead of the stylist panicking to get this hair style that's impossible to do in 15 minutes, she could have recommended another hair style altogether. Hindsight is 2020 I suppose. On top of this, it's been months, and yet I've still not gotten clarity from StyleBee on my charges to my card. I was charged an extra hair session (not including mine). I don't mind paying for the sessions we received, but after talking to everyone in my wedding party none of us can figure out who the extra session went to. I've asked a few times to resolve this, just to make sure I was charged correctly. For some reason they can't answer my question. They did offer me some credit to my account toward a future session, however I do not think I will be using these hair services again personally. This has occupied to much of my time and energy as is. Separately, make up went incredibly smoothly. It lasted all day, over 8 hours, and everyone looked amazing. We did last minute make up add-ons and it seemed pretty straightforward to count the charges correctly for that. If I was just reviewing for makeup, it would be 5 stars easily. I think a lot of my experience was circumstantial, and likely isn't a reflection of how StyleBee operates all the time. Overall, they are a good service, it just may take work as the client to really make sure they understand what you want and are prepared to do the work. Consider trials as I think that would have made a world of difference.

re people because they needed more, so I did bring on a few more. As soon as arrived to Four Seasons downtown NYC they told me that I have only one appointment In an hour and half and they are not compensating me for waiting and for the cancellations. So I said I’ll leave. A man who is a main owner/director at Stylebee ran after me to do a makeup and promissed me compensation for all the three appointments if I do this one, but they never even payed for one. Might be great if you are a client, but not good as an employer. Very unorganized! I would not give any stars.

artists for myself and my wedding party pretty late in the planning process, since I was unhappy with results from another on-location service. Chantelle was so helpful, communicative and professional from our first conversation that there was no doubt in my mind that Stylebee was the right choice. I worked with Trendee for wedding day makeup and she was SUCH a pleasure to get to know - personally and professionally. She translated my makeup vision to a T and had helpful suggestions throughout; she was easily one of the most enjoyable aspects of the wedding day prep process. Shout outs to Krystal and Nichole who were also fantastic for hair/makeup on the big day! Would 1000% recommend Stylebee for other brides-to-be or anyone looking for a fabulous on-demand beauty service. I hope to use them again soon, myself!

to customize my package (no trials, adding groom's hair/makeup, early morning start). Our stylists arrived a bit late, but luckily the timing still worked out in the end. We were very happy with our hair and makeup, which lasted all day from early morning through the evening.