From the very first phone call to the final drop off, Lourdes was professional, attentive and gave support and excitement that you expect from loved ones. Her passion and determination to create exactly what we wanted for our special day was i...mpressive and admirable. She maintained communication with me every step of the way!!! I wanted to created a special cake as a surprise for the wedding day and she kept every email communication with that being discussed with just me and never let it slip!! She exceeded our expectations and we will continue to recommend her to anyone who wants great tasting cake, a beautiful design and someone who shares the same level of passion to make your day as special as possible!!! It doesn't get any better than that!!! We won't ever use another Baker other than Sweet Gems for any special occasion cake, cupcakes or cookies we need! I almost forgot, she helped us with our favors too by creating the exact cookies we wanted!!!