Megan at Sweet William Floral Design is an absolutely delightful florist and provides excellent customer service. Before I spoke to Megan, I had found another florist for my wedding but that florist was being very dismissive and only vaguely re...sponded to my phone calls and e-mails. Every so often I got a polite message from Megan following up to see if I was still in need of flowers, and I thought it would be worth meeting her in case the first gal didn’t work out. I’m so happy I did! After meeting Megan and seeing her adorable shop, I realized that I’d much rather work with her and put a deposit down right away. I worked with her on designs and she absolutely nailed all our boutonnieres, corsages, and bouquets. I even changed our centerpieces last minute and she pulled them together so nicely. We had one hiccup with flowers for the formal photo shoot but she corrected it immediately and went above and beyond to fix the issue. We had some communication snafus too so I would recommend calling in addition to e-mails. Overall, she was fantastic and I cannot say enough about her outstanding customer service!