My husband and I got married a little over a year ago. I actually was not going to write a review because I don't like giving negative light to anyone, especially to a small business. With that being said, our experience with Sophie and Sweet Z...ion Paperie was less than ideal. Before I get into the negative, what she did produce for us was absolutely gorgeous. We had numerous compliments on how beautifully our invitations turned out. She took all the information we gave her to heart and our invitations and monogram turned out stunning.
With that being said, her business is a lot more expensive than other companies we looked into so we expected her attention to detail to go above and beyond. When we first received our invitations we noticed a whole batch of the invitations were cut slanted which caused all of the pieces of the invitation to not look right and centered. When we asked about this, her response was that our job has been a challenge and our paper stock was difficult. That was one thing she didn't take any kind of responsibility for. The next was that she tried to double charge me for our wedding invitations. When asked, her response was that her husband overlooked that and then she ended up having to refund me because she had overcharged previously. Again, blaming someone else on her mistake. Last but not least, we went through lots of drafts for our wedding programs and after seeing the final product (after our wedding), I noticed she didn't print an entire page! Our first page didn't make the final product after going back and forth for weeks on the design. When I questioned her about this, she blamed that oversight on her assistant. According to Sophie, her assistant didn't upload the first page. Again, blaming someone else for HER mistake.
Now, maybe all those mistakes were on other people. I'm not sure. However, it's her business and she should take responsibility on how the final product turns out and she never did. That was truly a disappointment.