Tacos Don Jorge

ut only after hard language of their poor communication style. That should have been a big red flag, but I chalked it up to a busy season. Directives on venue: I spent 2 hours at their tasting facility and went over everything I wanted and expected for a fancy, high end, 80 person baby shower. It was supposed to be in a wedding type of catering line with white and pink display and specialty light tan clay pots with a lace type of look. I picked the style at their facility, repeated that verbally via phone later. (Ruby) was taking notes the whole time. I picked the layout from their instagram pics and video they had replaying during the tasting. I showed them pics of the dusty rose centerpieces. They expressed to me that they would match my decor as close as they could. Before leaving, we went over everything and Ruby assured me she had all of the notes and everything would be ok. The contract they use online is inadequate, the description of the decor was not on there, so how could I put that down? I kept calling, emailing, and Instagram messaging the closer to the event it got. No return calls. Finally, I got a call within one week of the event. The man (Jorge, I think) told me everything was set and I had nothing to worry about. I took his word for it. The only thing he went over with me was the fact that I continued to call Ruby Lupita. For some reason, Lupita stuck in my head, I was wrong, and he made sure I was corrected.  Day of the event: They showed up and set up a small dingy table with decor for a backyard BBQ of dark crates. Mexican sarape style decor with bright pink cheap flower bouquet in Mexican brown pots. Nothing of what we went over. The aquas were supposed to be in the beautiful jars I picked. I got street taco vendor plastic jars. The fancy clay pots and matching flowers were not there. Didn't match at all to what I showed Ruby. My property accommodated the service line I expected and chose. I got nothing remotely close. I was so embarrassed because it was so out of sync with the rest of my event. I called him so upset. I didn't have time to continue to discuss things that day, I told him I would call him during the week. Outcome: It was not their fault, it was my fault because I didn't use their form online. It doesn't matter that I told him directly of the pots I chose via phone call. My continued messages stated I could not use that online form because it did not work with what I picked. He stated Ruby's notes didn't have anything specific. SHOCKER! What I was describing was the wedding package. The package I bought was their festival package (BOTH ARE THE SAME PRICE- $29/PP). At no time during the tasting did anyone say the decor was not available. I couldn't believe he put it all on me and that they held no responsibility. But he did voice his apology. I sent an email and stated I deserved compensation. What they gave me was their regular package for $19/pp. I have not heard back. The scary thing, no pictures on their social media show the ugly set up I got. They were sent pictures that day from their own people, but they will not forward them to me. I was so angry that I did not take any myself. I did ask for them. I would warn anyone thinking of this company to go with someone else.

delicious!! Highly recommend

of. The team was on time, stuck to the schedule, and had decorations that matched our theme perfectly. Not to mention the delicious food and outstanding service they provided. Our guest loved the food from cocktail hour to dinner, and especially dessert. Thank you Tacos Don Jorge for an amazing experience.