Tall Productions

that we, and so many other couples, have experienced. We got married in June, 2018. The contract stated delivery within 3 - 5 months. We just got our videos in July, 2019. There were no updates and he refuses to pick up our phone calls to this day. We attempted to contact him a few months after the wedding and had no luck. Finally, almost six months after our wedding and after a multitude of calls, emails, and voicemail attempts from us, he sent a couple of emails containing empty promises of delivery of our wedding videos, then again, he cut off all contact with us and did not deliver our videos. Even after he said he would keep us updated, we heard nothing from him for over seven months. We called, emailed, and left messages many, many times. We sent a certified letter and another letter through regular mail. We told him we would have to pursue this further if he did not fulfill the contract. There was still no response or follow up. Through other reviews and through the use of social media, we found five other couples who were in the same position (one of those couples is Matt Phillips who also left a review). Between the five of us, Dylan had received over $20,000 dollars for wedding videography and had delivered nothing. One of the couples had gotten married two years ago. We began communicating together in an email support group to try to get the issue resolved. We contacted Dylan to let him know we had escalated things. We told him that we had found all of these other couples whom he had ripped off and together, we had been in touch with two lawyers; and if he did not send us our videos, then he had given us no choice but to take action. Ten days after sending Dylan this message, all of a sudden, one-by-one, a number of the couples began receiving their videos through dropbox links. His emails to us gave no explanation beyond, "Apologies again for the delay on these films. I really appreciate your patience" and he still was barely communicating with us. We did finally receive our videos over a year after our wedding. The last couple to receive their wedding videos were the first in the group to get married in 2017. They just received their videos on July 25, 2019. Please, please, please do not use Dylan Reid. We do not want you to go through the same pointless stress and frustration we, and who knows how many other couples, have gone through.