Tanya is a very nice lady to work with and she is a very knowledgeable seamstress. My dress came in very early and she let me keep it in her store so that nothing would ruin it if I had to store it personally. I did have a few issues with my ...veil being baad, but it was not fault of theirs and they promptly got me a new one. I had several bridesmaids that had gained a bit of weight due to pregnacies and health reasons, and she was very flexible and made sure everyone had a dress that fit them well and they were comfortable in. My mother also couldn't find a dress until 2 weeks before the wedding (yes, I have gray hair now from her. lol jk). Tanya said no problem, ordered the dress, and had it altered in plenty of time. Very easy to work with and if she doesn't have the answers, she will found out and promptly get back to you. All of the employees were very nice and competent. Unlike other bridal stores I visited (Amber Rose and David's Bridal in particular), Tanya's was never rude or turned me away because of not having an appointment. Would HIGHLY RECOMMEND Tanya's to all Brides or Prom participants.