I had high hopes when I first contacted Taps the Coast. Everything started out great—Dannon, the owner, was incredibly kind, fun, and helpful. We were ready to book and felt confid...ent in moving forward. However, when I reached out again to finalize details, it took a long time to get a response. After I followed up, Dannon was kind and apologized, and we set a time to meet in person. Unfortunately, the scheduled day came and went with no word from her.
Since then, I’ve emailed multiple times—especially after receiving promotional emails—but I haven’t received any responses. My wedding is one of the most important days of my life, and I approached this vendor with the hope of making it a special experience. Unfortunately, the lack of communication has left me feeling overlooked and underestimated.
I understand that people get busy and things happen, but time is of the essence when planning a wedding. Without communication, I’m left unsure if my date is even available. I’ve tried to be patient, kind, and understanding, but at this point, I’m incredibly disappointed.
I wanted so badly for this to work, and I truly wish I could leave a glowing review because Dannon seemed so wonderful initially. Sadly, I can’t recommend Taps the Coast based on my experience.
Sincerely,
A disappointed bride