Our experience with Taylor Made was a rollercoaster.
We initially found them at a bridal fair, and booked a tasting that day. Our tasting was fabulous! The staff was very attentive, the food was great, and we got to take home all the extras. S...ince we were having a Kansas City wedding, we decided on a BBQ menu - pulled pork, brisket, cheesy corn, and a loaded potato bake as well as salad and rolls. We booked Taylor Made as our caterer very shortly after our tasting, and we put down half of our total due as a deposit - we were super excited!
However, as it got closer to our wedding (4/22/17), we started having some issues. From what we were told, one of the business partners (whom we had been working with) had been fired, and with that all record of our event had disappeared. Our wedding planner had issues getting ahold of the owner, and for a time we felt as though we were in limbo - unsure if we needed to book another caterer. When our planner finally got ahold of the owner, we were asked to provide him with a copy of our contract (which had been signed by both parties) because it had gotten lost in the transition. They also claimed they had no record of our initial payment.
2 weeks before our wedding, we were able to schedule a meeting with the owner and discuss our concerns. We brought copies of all emails, and bank records proving our initial payment. Woody apologized for the trouble, and assured us that we didn't need to book another caterer - he would take care of us on our wedding day.
Fortunately, they showed up on the day of our wedding and the food was fab - all of our guests enjoyed the menu. However, due to the stress that was put on me in the weeks leading up to our wedding I cannot recommend Taylor Made as a vendor.