The Abbey Resort & Avani Spa

actual event, everything went smoothly, and the outdoor tent was everything we had imagined it would be. From the food to the vendor suggestions, we enjoyed all of it!

ch and mini-fridge. The restaurants on-site were good, but pretty expensive. We stayed 2 nights. After the first, we asked if the room could be cleaned or if we could at least get a bathroom linen change - they left all the dirty towels on the floor and only replaced the bath towels. The day of checkout, we had booked a late check out (1pm) so that we could unwind a bit after our massage at their spa, and sure enough house-keeping came knocking at 12:40. We felt so flustered and rushed out that we actually left something in the room and had to drive back to the resort later that night to retrieve it (after trying 6 times to get someone on the phone to verify it had been found). The spa was not a very relaxing experience either, especially for the cost. The hot tub, which we enjoyed before and after, was nice. We had a couples massage. The walls were so thin that we could hear the whole conversation and service for the woman in the room next to us. For the first 10 minutes they were talking and running a bath or something for her and we couldn't even hear the spa music over the sound of the water for her tub. When she got out of the tub 15-20 minutes later, there was more talking, tub draining and the patron even accidentally opened the door and started to walk into our room in the middle of our massage. The massage lotion was borderline chilly when applied, so definitely not warmed. The bill for the massage alone was $350 - for that much, I really did expect more. They might do a good job putting on weddings, but we won't be staying there or recommending them as a hotel/resort/spa to anyone.

mplete attention :) Jonathan gave us great guidance and always went above and beyond - leading to a seamless wedding day!! The Abbey is a beautiful venue on the lake and Jonathan made the process perfect. Thank you SO much Jonathan! -Brianna and Jake

every little question we had. She worked so well with our wedding planner and on wedding day we didn't have to think about a thing! The Abbey was so great for our guests and gave them all a great weekend at Lake Geneva. It's a beautiful place to get married right on the lake. Highly recommended to anyone looking in the Lake Geneva area!

remely quick with an answer to all of my questions. A bride is always stressed, but I was definitely less stressed because of the team at the Abbey. It all turned out so wonderful. It was my dream place to get married and it turned out better than I could have ever imagined.

Her vibrant personality could be felt over the phone, and made me feel like we’d known her for years. This rang true through every single phone call and email we had during our wedding planning, all the way through being onsite for our wedding week. Amelia is friendly, approachable, a great listener, accommodating, timely, and hospitable to name just a few. We genuinely felt like she cared about the success of our wedding, and the experience that our guests were going to have. She went as far as working with the reservations team to ensure we got a suite that was previously reserved when it opened up, customizing our wedding block to fit our guests’ needs, helping ensure guest welcome bags were distributed, and welcoming us for our stay with a gift basket + note. We truly believe we would have ended up having our wedding elsewhere if I hadn’t tracked her down last November. 🙂 Similar to Amelia - from the first time we connected with Jonathan to start planning our wedding, we knew we had something unique in our venue team, and felt confident we’d be in great hands throughout the process. Jonathan always responded to our frequent emails in an extremely timely manner – often right away even when we told him to wait until business hours – and it often felt like he was one step ahead of us. He was extremely helpful with providing his industry expertise, guiding our decision making based on previous experience with weddings / large events, and felt confident that he ultimately had our best interests in mind. He helped us incorporate unique components / details to our wedding that our guests are still talking about, and gave us the sweetest welcome package in our suite! (And recommended we book a great secluded suite!) Jonathan somehow was able to accommodate all of our requests in some way or another, and always made us feel like he was so personally invested. We never could have imagined working with someone so responsive, flexible, detail-oriented, and somehow as passionate about our wedding as we were. His organizational and coordination skills shined exceptionally throughout the last 10 months – even the day after the wedding he was helping us move things out of the ballroom and transferring flowers to brunch. He was truly there every step of the way. We have not been able to stop raving about both Jonathan and Amelia to anyone who asks, and can confidently say we don’t have any negative feedback to share about our experience. Our guests have been the same way and have all been positively commenting on their whole experience. Any challenges that came up throughout our process were always met with solutions, a clear path forward, and their team going above and beyond. Jonathan and Amelia were even there to see us out the Monday after our wedding as we departed, and made not only us but also our parents feel like family. Truly everyone from check-in, Greg at valet, and restaurant + spa staff, to the catering + events teams and management being open to our ever changing requests (+ and keeping up with our large group size) – everyone was so accommodating to work with. We cannot say more positive things about the staff, venue, and our experience!

ds like I might be bias because it was my own wedding, the positive reviews I have heard from friends and family who attended have been nothing short of incredible. Between the food, the drinks, the ambiance, the service and the accommodations, our guests were nonstop raving about how amazing and special our event was. Stephanie is a true gem. She is professional, has impeccable attention to detail and is just an absolute pleasure to work with. She brought our vision to life and I knew from the moment we met her at our tour that she was going to be amazing. I could go on and on about how incredible she was, but I will wrap it up and just say I could not possibly recommend Stephanie/the Abbey enough! WE LOVE YOU STEPHANIE!

great for our guests. She was also so helpful and patient with all of our questions and changes as we collected RSVPs. During the weekend of our wedding, Stephanie made herself available for anything/everything we needed. I felt very calm knowing she was in control. I could not recommend Stephanie or the Abbey Resort more. The rooms are all newly renovated, the spa is so relaxing and fun with the salt room and various pool/sauna/steam rooms, and there is a lot for guests to do before the wedding (pools, spa, gym, restaurants, within walking distance of a coffee shop). We love you, Stephanie!!

ng day. He even patiently switched me back and forth from my heals to flip flops and back to heals at the very last minute as I changed my mind for the grand entrance.

! This part of the review is NOT reflective of Stephanie but warrants mentioning. The worst part of our wedding planning with The Abbey was setting up the room block. Amelia was our contact person and she was less than helpful and often times not responsive. She provided partial and conflicting information , and customer satisfaction was by no means at her forefront. Definitely an unnecessary headache and she did not align with the rest of our experience.

attention to detail and follow through is like no other. On the day of the wedding, she was always available and the day would have not run so smoothly unless she was on that team!

, thoughtful, and anticipated our every need. The whole evening was outstanding and served as the best way to kick off a weekend of celebration. Thank you from the bottom of our hearts.

thout a hitch. We can’t thank her and everyone else enough. You will have the same experience as us and I wouldn’t hesitate to work with Stephanie and the Abby. Thanks for making our wedding night memorable. Brittany and Eric Johnson

bor ballroom and gazebo are just beautiful and immaculate! Everyone there, from Jonathan, to the employees at the Avani Spa, to the wait staff, is very helpful, nice, flexible, and considerate! This review probably sounds fake, because it's unreal how perfect everything went with their help! We are so happy and thankful for everything Jonathan and the Abbey Resort has done for us truly!

inkle lights. The food was so good and the staff was friendly. I honestly have only good things to say. They made sure every detail was taken care of. 100% recommend this as a venue!

ways available to answer countless emails and phone calls leading up to the wedding day. Stephanie made an effort to understand our vision for the day and made it happen. Everything went perfectly on the day of our wedding thanks to the Abbey staff. They anticipated our needs throughout the day and we had the most amazing wedding day as a result! I would highly recommend the Abbey as a wedding venue.

day was flawless and so enjoyed our day together. Peggy D.

phanie!! She truly is a gem and completely made our wedding and reception a dream come true!! 5 stars and beyond!!

to keep the wedding within budget. She gave special attention to including my specific needs with my son into our wedding weekend which I truly appreciate. I had to give 3 stars because we had multiple issues with the hotel room coordinator Rianne. She was unbelievably hard to work with. She would not email back or call back. We had to have our coordinator and her manager get involved to help us. The entire experience was awful and stressful. My only other complaint is that I felt like everything was done last minute which added a lot of extra stress. The reception room layout was figured out the weekend before the wedding so I could not do my table numbers until the week of the wedding. I felt like nothing was planned until 2 weeks before the wedding and I really was not sure how things would end up. It did end up wonderful. The venue is superb. My guests loved the outdoor fire pit and lighted gazebo near the tent. I would not have chosen a different venue but I wish the experience was less stressful and I hope the Abbey looks into a different hotel coordinator.

of outdoor garden with all the amenities like concrete floor and heat/air in case of in-climate weather. They were wonderful with incorporating our ideas and finding ways to make them work. The Spa handled all the bridesmaid's hair and makeup for the wedding. Lisa was great at coordinating the day for the 10 girls and the girls loved the ability to be with each other while they were getting ready. All the bridesmaids raved about their experience with their hair and makeup! Thanks Abbey and Avani!

ne keeps talking about how amazing our food was too!

o. The bridesmaids and I all got a spa service before the rehearsal so and the treatments were amazing and the facilities were brand new. I got the pregnancy safe massage and was treated very carefully. The rehearsal dinner was great and super customizable, we had a welcome party for out of town guest that involved a bonfire with smores provided. The morning of I was able to get a quick breakfast with the Bridesmaids before we gathered in our getting ready room right by the salon/spa (the boys had their own right above where we needed to gather) so we could go right to our hair and make up appointments. they had at least 3 other weddings that weekend so there weren't enough appointments for all of my wedding party to get hair and make up done, but I blame myself for calling kind of late to book them. We had our wedding at the gazebo by the water and it was beautiful, lots of great photo opportunities. Our cocktail hour was on the patio and it almost rained us off bit we got lucky. The hor d'oeuvres were outstanding and everyone seemed to like the alcohol (none for me). The dinner was likewise delicious and they even allowed us to add an extra course to their usual 3 course dinner option. We had a sugar rush station and tea and coffee, as well as late-night pulled pork we forgot about :(. We blew a fuse twice during our first dance and the next morning they completely mixed up our farewell brunch with another wedding so we had to wait for tables in the main restaurant and couldn't all sit together, but that was the only gaf really. the staff was very attentive and despite all the delays we felt well taken care of. we even got two free wedding tastings since it had been so long since we tried our choices. all and all a great place to get married, just don't pick a busy weekend like Memorial Day like we did and all should be great. the rooms were also nice and the kids at my wedding enjoyed the pool area.

othly. I would recommend this venue to anyone that wants to celebrate a wedding like no other can provide. The Abbey is anything but ordinary, which is why we chose this venue. The food was delicious and the Porto or A-Frame was truly nastogilc and magical. :)

made sure everything was seamless and stress free. Thanks again to Kelly and the Abbey, we will definitely be recommending you to our friends and family!