About this vendor
Fresh, natural and local is our forte. Whether your wedding reception requires a five-tier fondant masterpiece, a simple cake with fresh floral accents, or an entire dessert table with cupcakes, macarons and parfaits, we can make your dream a reality.
Whether you’re planning a birthday bash or holiday event, our talented pastry chefs will design your dream dessert. From decadent cakes to mouthwatering donuts, we’ll work with you to create your vision. Feel free to call us and share your inspiration, and we will provide a quote. If you haven’t committed to a personalized design, we encourage you to visit our location or call us to find out what’s in our case! Please contact our pastry chefs today to begin your design. 315-709-9156
Reviews
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3
out of 5.02 reviews
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Do not get your wedding cake though the bakehouse. Horrible product. Even worse customer service. We met with McKenzie to discuss or wedding cake design and flavors a few months before our wedding. I was so excited to see our wedding cake! When the day came, the first thing I went to look at was our cake. To my shock, it was not what we had discussed at all. It was white and our cake was supposed to be burgundy. Also, the cake was very poorly done. It wasn't completely covered with frosting with obvious bare spots. The cake was also crooked. It didn't stand up straight. I was so embarrassed for this to be displayed as my wedding cake. When I contacted McKenzie about the issue it took a day for her to even respond to me. And when she did it was a hollow apology and no offer of compensation for her horrible work. I responded stating a refund was in order. It took a day for her to respond to that and she said they'd be sending a gift card. I received the gift card weeks late and it was for $50. That is not equivalent to the price of a wedding cake. It's honestly appaling how this was handled and I'm shocked it even happened in the first place. Don't let McKenzie ruin your wedding vision with her lack of skill and professionalism.
Mackenzie was amazing to work with! We had so much fun at the cake tasting for our wedding and our cake and cupcakes at our reception were beautiful and so tasty! We’re already dreaming of eating another piece of our pink champagne flavored cake in a year for our anniversary.
Contact
5317 Seneca St, Vernon, NY
The Bake House at Dibbles Inn
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