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About this vendor
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Details
Business Attributes
- Woman-owned Business
Cakes & Desserts
- Cake Delivery & Setup
- Cake Tastings
Reviews
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4.3
out of 5.06 reviews
Review photos
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We regret contracting with Baker’s Box for our wedding. The cupcakes and wedding cake tasted good. However, the customer service experience with the owner was not worth it.
Due t...
o Hurricane Helene, we had to reschedule our wedding. We were thankful that Baker’s Box agreed to accommodate our new date. We voluntarily offered to pay our remaining balance 9 months early, due to the impacts Baker’s Box expressed to us, and we were glad to help. Two weeks before our new wedding date, we reached out to Baker’s Box to confirm our order and logistics, as many months had passed since the hurricane and there had been no communications from Baker’s Box during that time. Please see attached for the owner’s response to my email inquiry. To be frank (as illustrated in the attached email), the email was very condescending, insulting, and most unprofessional. The email speaks for itself.
After the wedding, I learned from reception venue staff and family/ friends that the Baker’s Box owner was very rude and disrespectful to them while she delivered the desserts. Furthermore, she changed the room set up without our consent and then elevated our wedding cake to a height on a wooden crate that we could not reach (and was totally unnecessary). Still, the owner of Baker’s Box proceeded to do all of this on her own whim.
In conclusion, we will not be supporting Baker’s Box in the future.
Mara was SO wonderful. She made our wedding cake and all of our guests said how delicious our cake was and that it was the best cake they had ever eaten, even people that weren’t “...
cake” people commented on how amazing it was! We chose to do a vanilla and chocolate swirl with caramel cream filling, and also the chocolate mocha with Bailey’s cream filling. Both were absolutely delicious and so moist, it makes me mouth water just thinking about it! Not only are her cakes delicious but they are beautiful too! I wanted a heavy cascade of fresh flowers down our 3-tier cake, and Mara made our cake look so beautiful. Mara does excellent, delicious work at a fair price. Would definitely recommend to anyone and everyone!
The Baker’s Box made some phenominal cupcakes for our wedding, arranged an outstanding display at our venue, and we appreciated the tasting we did before we booked. They were very...
responsive anytime I emailed them and I always felt very comfortable to contact them with questions or changes.
Amazing cake!! The owners are awesome and easy to work with!! She made our vision for the cake come to life!!!
This wonderful family is so amazing at what they do! Mara made us the most breath taking and delicious cake for our wedding that I have ever seen! Her husband is an amazing chef an...
d makes the absolute best roast beef sandwich with homemade pickles I have ever had! Love love love them! P.S. I still have people asking me where I got my cake and we were wed in October!
Thank you so much for making our wedding day celebration so special! The cake was not only beautiful but absolutely delicious! We just loved our cake! Thank you so much! Highly...
recommend The Bakers Box for any cake need! Great experience and super yummy! Thank you!
Contact
430 kanuga St, Hendersonville, NC
Wedding vendors in Hendersonville
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