The Barn at Pineridge

ng. Why we canceled Construction delays & concealment: Projects and updates were not completed on the timeline originally communicated to us. When I asked how they planned to conceal unfinished bathrooms during events, I was told a white curtain would be put up to cover the construction. Contractors on site: During a visit, contractors were openly smoking marijuana on the premises and then left without doing any work. When we raised this, one of the owners appeared unconcerned and said it “happens all the time.” Cleanliness issues: The barn still had basketball court markings on the floor, bird droppings, and spider webs. We were told it had “just been cleaned,” which did not match what we observed. Landscaping / grounds: There was little to no landscaping when we visited, despite being told the venue was “booked every weekend.” The grounds did not look maintained to the standard we expected for wedding events. Dismissive responses: When I mentioned these concerns as reasons to back out, we were told “The addition to the barn is not and never was something that was promised to ANY client, it’s rather a well appreciated ‘bonus’ to all the current weddings thus far.” That felt dismissive and made us feel unappreciated rather than heard. No day-of support: The venue provides no assistance with setup or cleanup — everything falls entirely on you or the outside vendors you hire. Poor communication: We reached out multiple times via email and text with questions and often received no response. We had to send several follow-ups (sometimes a week or more) to get any reply even after we were trying to process a cancellation of the contract. Refund & release issues After paying $4,900 in advance and attempting to exit our contract nearly 16 months before our date, the only refund options offered were: a flat $1,500 partial refund; or a conditional refund only if the venue rebooked our dates — and only if we agreed to give up our right to freedom of speech by not posting reviews or discussing our experience. We found that request inappropriate and disrespectful. In the end, we chose to forgo any refund rather than sign away our right to speak truthfully. Advice to others We’re sharing this so other couples can make a fully informed decision. Read the contract carefully, ask specific questions about construction timelines, cleaning and landscaping, and confirm what day-of support (if any) is included before you book.

ned but there were no screens so we did have some bugs. The grooms cabin did have a floorboard that looked like, if stepped on at the right angle, would have broke. The bathrooms were clean and easy to access with aid of the golf carts they drove to get people across the parking lot. The barn itself was just enough room for 160 people, and all of the food. Thankfully the weather was accommodating to let us have the doors open. The fire pit out back was nice and large, we did provide our own firewood. We were allowed to fish the pond on site which was a nice bonus. The grass had not been mowed for what seemed like 2 weeks. There are lots of low spots that held water so it was wet, rain the entire day before did not help this. We did have a couple birds in the barn that fell to their demise and a couple guests did get pooped on. The tables and chairs were nice, after we cleaned them with a rag and some water. The venue did provide some plastic drop clothes to cover the tables with after they were set up to keep the birdpoop off. We had to set up and tear down everything. There was no help from the vender other than the golf cart rides to the bathroom and up from the cabins. There is so much good potential at the venue, I just feel like some of it is not living up to its full potential. There was good communication from the venue. We texted a lot and they were able to answer all of my questions and concerns.

e staff was so kind and helpful as well! 10/10 would recommend to anyone looking for a venue!

ners! Even before seeing everything done, I believed that they would have a beautiful area! The end result: the area became so beautiful and my guests loved the area as well as my husband and I! You can tell that they are just starting to put everything together, but Covid has made things hard for everyone, so I believe that this venue has so much room to grow for many more events to come! Communication was always there and up front about all of the details. The day ran so smoothly and the guys in charge of the golf carts were so friendly and were there for anyone who needed a ride at any point! They were the comedy of the party! I can't wait to see what the future holds for this family!