We got married on 12/12/24 at the Barn, after signing our contract in August 2023. We had been working with an event manager whom we really liked (and honestly helped sell the venu...e for us) only to get an email a few months later stating he was “no longer with the company” and we would be re-assigned another manager. We spent nearly a year coordinating with this manager on every single detail; by wedding day we had an email thread with 40+ emails, along with various phone calls and our final meeting, which was in person. We were not aware until ~6 months before the wedding that the “day of coordinator (DOC)” wouldn’t be assigned until TWO WEEKS before the wedding and this would be the person who would coordinate everything the day of. We also did not know the event manager would not even be present at the actual wedding, despite having planned with him directly for the past 12 months….this is where the issues really started to form and it was clear there were major logistical issues with Barn on Bridge.
Giving 2 stars because the venue is beautiful and tastefully decorated for Christmas. Aside from the physical aspect of the venue, the logistics were horrendous and everything I was told for months I “didnt need to worry about” or that “we [the venue] will take care of that”, was just simply not the case the at the rehearsal or the actual wedding.
Within 10 minutes of arriving to the venue for the rehearsal, the electric went out. The DOC did not seem to know how to get the backup going or where the backup was…..most of the wedding decor set up was done in the dark with phone lights as the venue was completely dark. I was told directly by the DOC I did not need to set anything up and they could set everything up….good thing I didn’t listen to that advice. After about 20 minutes the lights came back on and we ran through the rehearsal. It felt like I was directing the DOC, as she got the order of wedding party entering wrong, did not give directions on my dad re-entering the wedding party line to walk me down the aisle after walking my mom, etc. It seemed as if the DOC had never done a rehearsal before…she was quiet, meak and seemed to lack confidence in handling a group of people.
She also referred to my wedding party as “bridesmaids” even though I explicitly stated on the various ceremony/reception sheets I had to complete for BOB (and went over in person, in detail…) that I had a male in my wedding party. Unfortunately, the mis-gendering continued through the wedding day, despite me correcting and simply saying “my party” or “my people”. Something to be aware of if you have LGBTQIA members in your wedding party, as properly naming and utilizing appropriate pronouns was clearly not something the Barn seemed to prioritize.
My dad was meeting the photographers in the morning to drop off my dress and details box. He wanted to confirm with the DOC what time the doors would be open so they could get into the barn. The DOC appeared confused and unsure, stating she didn’t know when the doors would be open but “someone should be there”. This was also a timeline that was explicitly communicated to the event manager and stated in the final in person meeting.
Day of was even more chaotic. We paid for extra time and got onsite around 1240. I had several items I needed to give to the DOC to give to other vendors + a cape (a surprise) that was being used in my ceremony entrance that I needed her to give to me as I was getting in line, so that the wedding party wouldnt see. However, she was NO WHERE TO BE FOUND. I had my bridal party looking for her, my sister was texting the groomsmen, my parents looked for her, even our videography went looking for her in the main office, because I wouldnt stop asking about the DOC. I did not have contact with the DOC until after my first look, at least 1.5 hours after arriving and only about 1.5 hours until wedding time, and I HAD TO GO FIND HER. Completely unacceptable, especially when I’m being told for weeks that I don’t need to worry and the venue will take care of everything.
Our ceremony started late because the DOC said there were only X amount of people in the barn, we decided to delay for 5-10 minutes as we didnt want interruptions…when the DOC came back she said she “forgot” to include the wedding party in the count so likely only a few people were missing for the start, and we started late for no reason. I have no idea how long the ceremony ran/when it actually started, but after the ceremony the DOC came up to me saying we had “run over” and asked if I wanted to cut cocktail hour short or have the full time and cut the reception short. Again, having no idea the implications or the timing of these decisions, I said to cut cocktail a bit short so we wouldn’t be too far behind for dinner. We were also on a timeline with the photographer/videographer as they were only contracted for 8 hours.
I get to cocktail hour and IMMEDIATELY notice no one put out the bar signs I made nor did anyone set up the guestbook sign I made. I was furious at this point, especially as I was ***specifically*** told I need not worry about these things, AND the Barn requires an “accessory list” that lists out and describes all items you are bringing that need set out. I spent quite some time detailing and outlining my items on this list, only to not have it followed. My MOH and husband both went to find the DOC and ask where the signs where, her reply was “what signs? No one told me about any signs”.... I gave explicit instructions to my MOH as to where they were and she immediately found them and set them up herself.
When it was time to head from the cocktail hour in the tent to the barn for dinner, again, no DOC to be found to help let people know, she did not alert the DJ to make an announcement (he was physically inside the barn controlling the music)....so myself and my bridal party had to tell our guests to move upstairs, putting us even further behind dinner schedule as we had no assistance. There were people waiting at the bar at cocktail hour for 10-15 min for a drink (nonalcoholic- just wanted juice from the pitcher on the counter) and when they got to the bartender he rudely stated the bar was closed and they needed to go upstairs for any drinks. Keep in mind, the entire wedding was ~50 people, so nowhere near being a large wedding.
As we were lining up to make our entrance into the reception, a server (? Honestly no idea who it was) popped up and asked myself and my husband what we would like to drink. Completely caught us off guard as we were preparing to re-enter the party, this should have been coordinated with the DOC prior to lining back up. Again, it felt last minute and like an after thought.
Originally cocktail hour was 5-6, dinner to start at 6pm with the intention of having main courses served by 7pm and we have the venue until 10p. Mains did not come out until ~8pm, which also threw off the timeline with the photographer/videographer as they were done at 8pm. So, we got no pictures of our cake cutting or of anyone dancing because the timeline was so far over. We paid extra for ~50% of guests to upgrade their entree to a filet, although the meat that was served was definitely not a filet…more like 2 medallion cuts. The insides were chewy and multiple guests commented their meat was rare. My husband got a filet that we ended up taking home and when we went to eat it the next day, it was also cooked rare. Save your money and don’t do the upgrades. The food at the tasting was much better than what we received on the wedding day, with the exception of the apps. Everyone had nothing but great things to say about the apps and I can concur they were one of the best parts of the dinner experience.
One guest mentioned they had brought their own water bottle in (health reasons) and within 15 minutes of setting it down, it had been removed. Unclear where this water bottle ended up and staff didn’t seem to know either. The table the cake was placed on was visibly wobbly…one slight movement and it easily would have toppled the items on the table. And the final cherry on top is that because we were so far behind schedule, we didnt cut our cake until after 9pm and it wasn’t served until ~915pm. My parents specifically said their table was being cleared of all decor around 930pm, WHILE THEY WERE STILL EATING CAKE. My dad had a glass of tea and that was taken too! Even though we had (and paid for) the venue until 10pm, guests are still VISIBLY eating, the staff was ready to get everything cleared and packed up.
My recommendation would be to stay far, far away from this venue, as it is a logistical nightmare even at 50 people. The amount we paid (for a Thursday wedding in December) was insane for the incredibly poor service we received. Unfortunately, the DOC single handedly caused many of the above problems and was MIA when I or someone in the party needed her assistance. As my party was smaller I was not going to hire an outside DOC, however, if your party is larger and you insist on booking at the Barn, having your own competent DOC is a must.