The Ben, Autograph Collection Hotel

The Ben West Palm

West Palm Beach, FL

Service area

Holds ceremonies and receptions

4.9

Praised by couples for:

Amenities

Quality catering

Guests comfort

What a dream it is to have a wedding here! The ballroom is absolutely gorgeous and I had the pleasure of working closely with Tammy coordinating all the details of our special day. Tammy truly went above and beyond, pouring love in all the details and surprise gifts before and after the event. The staff did an excellent job quickly flipping the room, and taking care of us, thank you Paola! The custom buffet was a total hit! All of our allergies (gluten & soy) accommodated with our custom menu - thank you chef! Thank you to The Ben for the best day of our lives, right across the street from our serendipitous moment of where my husband and I met heh

Corinne B.

5.0

The Ben was absolutely amazing in every way! From the beginning Courtney and Colby were incredibly kind, arranging everything and constantly answering all of our questions throughout the two years of planning the wedding. They are quick to respond and they are on it! We always felt safe in their hands. I'd love to give a shout out to Colby Shank for being exceptional in her role as the social event manager - she is a rockstar and we give her so much praise for an incredible wedding. As for the wedding itself, we loved it! The venue is stunning, the service was top notch and the food was delicious - we received so many compliments. So many guests said they were beyond impressed by the Ben. We HIGHLY recommend the Ben as a wedding venue or any event. They excel at their job and they checked off every box on our list!

Justina C.

5.0

Betsy Moreno

SR. CATERING MANAGER

AWARD WINNER

Thanks to recommendations from couples on The Knot

THE AREA'S ONLY ROOFTOP BALLROOM WITH VIEWS OF PALM BEACH ISLAND, PALM HARBOR, & THE ATLANTIC OCEAN. The Ben isn't just a hotel; it's a narrative, inspired by the Ben Trovato Estate, that celebrates the art of storytelling. Just like the Victorian charm of Byrd Spillman Dewey's 1892 home, The Ben is a modern canvas awaiting your tales of love, laughter, and lifelong memories. With its unique waterfront location in the heart of West Palm Beach and unparalleled amenities, it promises an unforgettable wedding journey. Enjoy chic event spaces, gourmet experiences, sophisticated accommodations, and outstanding service—all tailored to make your special day truly like no other. Event Spaces - The Studio: Featuring high ceilings, an industrial-like atmosphere and creative entries, The Studio is 1,932 square feet of polished, open air space. The Studio is a wonderful location to comfortably accommodate 160 guests for ceremony or cocktail reception, or up to 120 guests for a rehearsal dinner or farewell brunch filled with plenty of natural lighting for each specially curated moment. - The Heron Ballroom: With stunning coastal views and gracious 3,500 square feet, this rooftop ballroom accommodates up to 190 guests for your dinner and DJ, or up to 172 guests for your dinner and band. Echoing The Ben Trovato’s proud heritage, its whimsical and delightful details capture the charm of a time past, yet is thoroughly modernized for executing flawless events. This warm atmosphere of conviviality creates an experience like no other - The Lawn: Flexible outdoor event space for ceremonies and cocktail hours. Features & Inclusions - Rooftop ballroom with private terrace - Modern spaces for events up to 190 guests - Complimentary use of Kingfisher Boardroom as a hospitality room on wedding day - Complimentary accommodation on wedding night for the couple (available with select event spaces) - Gourmet food, two-full service bars with sophisticated drinks, and private menu tasting for two - Personal wedding butler for the couple with tableside service during wedding reception - Round tables, king tables, sweetheart table for the couple, and The Ben Signature Event Chairs - Champagne toast, customized dinner menu cards, and votive candles - Standard white linens & napkins, dance floor, and entertainment staging - Reduced rates for guest rooms and Marriott Bonvoy™ benefits - Pet-friendly ceremonies - Flexible vendor list

6+ years in business

Speaks Croatian, English, Greek, Spanish

Small team (2-10 members)

Amenities + details

Amenities

Ceremony Area

Dressing Room

Handicap Accessible

Indoor Event Space

Liability Insurance

On-Site Accommodations

Outdoor Event Space

Reception Area

Wireless Internet

Ceremony Types

Interfaith Ceremony

Non-Religious Ceremony

Religious Ceremony

Second Wedding

Vow Renewal Ceremony

Settings

Ballroom

Beach

Waterfront

Hotel

Industrial & Warehouse

Park

Restaurant

Rooftop

Venue Service Offerings

Bar & Drinks

Destination Weddings

Food & Catering

Service Staff

Awards and Affiliations

2023 'Best of Weddings'

Join couples who chose award-winning vendors for their wedding

Meet the team

Betsy Moreno

Sr. Catering Manager

Betsy Moreno brings more than 20 years of experience in the wedding and social events industry, with a career spanning New York, New Jersey, Colombia, Fort Lauderdale, and now Palm Beach. Throughout her journey, she has built a reputation for transforming her clients' visions into unforgettable celebrations with creativity, precision, and genuine care. A seasoned event professional, Betsy combines an exceptional eye for design with strong logistical expertise, ensuring every detail is thoughtfully planned and flawlessly executed. Her passion for creating meaningful experiences, coupled with her warm and personalized approach, allows her to build lasting relationships with her clients while guiding them through one of life's most exciting milestones. Whether orchestrating an intimate gathering or a grand wedding celebration, Betsy is dedicated to bringing each client's unique story to life and creating memories that will be cherished for years to come.

4.9

out of 5.0

26 reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.

Review Summary

This AI-generated summary is a snapshot of this vendor's ratings and feedback.

The Ben Hotel is a stunning, flexible wedding venue with a gorgeous ballroom and prime waterfront location. Reviewers praise attentive, professional staff who made planning and the day seamless, accommodated dietary needs, and managed quick room flips. The food is frequently lauded and many say the team made the whole experience stress-free and unforgettable.

Search reviews

Corinne B

8/02/2026

What a dream it is to have a wedding here! The ballroom is absolutely gorgeous and I had the pleasure of working closely with Tammy coordinating all the details of our special day....

Tammy truly went above and beyond, pouring love in all the details and surprise gifts before and after the event. The staff did an excellent job quickly flipping the room, and taking care of us, thank you Paola! The custom buffet was a total hit! All of our allergies (gluten & soy) accommodated with our custom menu - thank you chef! Thank you to The Ben for the best day of our lives, right across the street from our serendipitous moment of where my husband and I met heh

Justina C

11/02/2025

The Ben was absolutely amazing in every way! From the beginning Courtney and Colby were incredibly kind, arranging everything and constantly answering all of our questions througho...

ut the two years of planning the wedding. They are quick to respond and they are on it! We always felt safe in their hands. I'd love to give a shout out to Colby Shank for being exceptional in her role as the social event manager - she is a rockstar and we give her so much praise for an incredible wedding. As for the wedding itself, we loved it! The venue is stunning, the service was top notch and the food was delicious - we received so many compliments. So many guests said they were beyond impressed by the Ben. We HIGHLY recommend the Ben as a wedding venue or any event. They excel at their job and they checked off every box on our list!

Any questions?

Kimberly B

10/27/2025

We couldn’t have asked for a more perfect venue for our wedding! From start to finish, the team at The Ben - ESPECIALLY COLBY SHANK were exceptional — organized, responsive, and ge...

nuinely invested in making our day unforgettable. The space itself is absolutely stunning. Every detail created the perfect backdrop for our celebration. Our guests are still talking about how beautiful everything was! A special thank-you to the staff, who went above and beyond to make sure everything ran smoothly. Their professionalism, kindness, and attention to detail made the entire planning process stress-free and enjoyable.

Naomi S

10/10/2025

The Ben is one of our absolute favorite local venues! The hotel is beautifully designed, the location is unbeatable, and the level of service is always top notch. We’ve had the ple...

asure of working with their team, and from start to finish, everything is flawless. Colby and Courtney are an incredible duo who make every event shine. Colby’s attention to detail and seamless communication paired with Courtney’s expertise in what the hotel offers, help to create a truly effortless planning experience. Together, they go above and beyond for every client, combining professionalism, warmth, and genuine care to ensure every event is flawless and memorable. The entire staff is equally exceptional - attentive, kind, and committed to making every aspect of your event run smoothly. The Ben and its outstanding team are an absolute gem in the Palm Beach area, and we can’t recommend them highly enough!

Allyson A

6/03/2025

We recently hosted our wedding ceremony and reception at The Ben Hotel and couldn’t have been happier with the experience. From start to finish, the staff made everything seamless ...

and stress-free. Colby was absolutely incredible in helping us coordinate and streamline the event. She was not only attentive to every detail but also extremely accommodating when it came to catering, making sure dietary restrictions were carefully considered without compromising on quality or presentation. Thanks to her, everything ran smoothly, and our guests raved about the food. Both the appetizers and the plated dinner were absolutely amazing — beautifully presented, flavorful, and enjoyed by everyone. Rebecca was equally wonderful in managing our room blocks. She stayed on top of every update and change, ensuring that all of our guests had an easy and comfortable booking process. The venue itself was a perfect blank slate — elegant, filled with natural light, and flexible enough to truly make it our own. It created a stunning, welcoming atmosphere without needing much extra decor. We held the ceremony and reception in the studio space, and the flip of the space was so smooth. For a group of 65 people, it was also very budget-friendly, which was a huge plus without sacrificing quality or experience. Throughout our stay, the front desk staff were professional and genuinely welcoming, making our guests feel at ease. The wait staff during the event were friendly, attentive, and professional — they truly elevated the entire experience. Another bonus: the location. There was plenty for our guests to do in the surrounding area, from dining and shopping to waterfront activities, making it a great destination not just for the event but for an extended stay. If you’re looking for a venue that offers top-tier service, a beautiful and customizable space, and a truly professional staff, The Ben Hotel is a fantastic choice. We couldn’t recommend it more!

Maryann W

2/24/2025

I cannot express how lovely Courtney in Sales and the staff at the Ben are! Courtney was my first contact and how this once-in-a-lifetime experience was going to work... like. a. ...

charm! Maritza, who works for the catering department treated us like family from the beginning of the ceremony until after the reception. Because of Maritza, I will be happy to recommend the Ben Hotel. What a great experience!

Tiffany C

11/07/2024

The Ben made our wedding reception and welcome party a dream! Courtney and Colby were phenomenal every step of the way and made the whole process seamless! From the welcome party, ...

cocktail hour and the reception the food is still being talked about! The location made for our destination wedding guests to be near everything or utilize Bruno. We left feeling like family with the girls! Every question and detail was always followed through on and I never had a doubt. I highly recommend doing an event here!!

Savanna D

10/17/2024

We had our wedding at the Ben this October and it was a RESOUNDING success. Courtney Simoncelli was absolutely indispensable throughout the process and executed our event with kind...

ness, patience, and consistent communication. We absolutely could not have done it without her and we wouldn’t have had our wedding anywhere else! Thank you Courtney and the rest of the Ben team for all that you do! - Savanna and Nick Rowley

Gary C

8/27/2024

We threw our daughters wedding at the Ben and it could not have been a great a fairy tale for her and her new Prince. From the moment we were shown the venue all the way through an...

d including the special day, the care we received was reflected In the final delivery of an amazing amazing wedding. The venue is certainly spectacular. But the treatment my daughter and family received was over the top. Courtney and her team truly became part of our family making it even that much more spectacular. Without hesitation, this is THE PLACE!!

Kristl S

4/30/2024

From the initial planning phase to our wedding reception...Courtney made sure everything was perfect! She has great attention to detail, wonderful ideas and she's complimented by ...

a staff that's top-notch.

Keli D

3/15/2024

Our decision to select The Ben as the setting for our wedding was undoubtedly the best decision we made during our planning process. From the very first glimpse, we knew we had fou...

nd something extraordinary. The beauty and class left both of us and our guests spellbound by its sheer elegance. We received so many complements on how amazing it was and the beauty of the ballroom overlooking the water. Everyone was so happy to be able to enjoy the view and the beauty of Florida, without having to be out in the heat and humidity. What truly set The Ben apart, however, was the exceptional level of service provided by its dedicated team. From our initial inquiry to the final moments of our reception, every member of the staff went above and beyond to ensure that our wedding day surpassed all expectations. Their unwavering professionalism and attention to detail alleviated any stress we may have had, allowing us to fully immerse ourselves in the magic of the moment. I can't even begin to explain how special they made us feel and how much they did to really make the whole weekend magical. From the first moment when we checked in, we received many congratulations and a welcome cocktail to start off our wedding weekend and it didn't stop there. The location of the venue was another standout feature, our guests were close to the airport, had many options of lodging, and found it easy to get around and eat because everything was so walkable. We were able to have our welcome part and rehearsal dinner all within a few minutes walk of the hotel. Our guests were equally enamored by the amazing food at our wedding. Many commented that it was one of the most memorable weddings they had ever attended, and that the food was by far the best wedding food they had ever had, a sentiment that spoke volumes about the caliber of experience provided by this extraordinary venue. Even I, the bride, made time to eat my meal in the midst of the chaos because it was way too good to pass up. Without hesitation, we wholeheartedly recommend The Ben to any couple seeking an amazing wedding venue. It was the venue we had always dreamed of but never thought that it could exist.

Hester P

5/30/2023

The Ben was the perfect spot for our client's rehearsal dinner and welcome party. A fabulous way to start their wedding weekend. Brianne and the day of staff were a joy to work wi...

th. Brianne was very helpful with suggestions for both occasions at the Ben. The day of staff was very friendly and accommodating and helped make a great party!

Lauren R

5/18/2023

Everyone at the Ben did a fantastic job! We were absolutely thrilled with how it all turned out. And our guests were very complimentary as well. Hats off to you all! To us, it was ...

the perfect day! ❤️

LaToya L

5/10/2023

I recently had the opportunity to work with the team for my graduation brunch on 5/6/23. The team was phenomenal! They were always available to answer my questions and were extreme...

ly nice and warm! They were very understanding and patient and felt genuine about them wanting me to have the best experience at the venue! I can not express how appreciative I am for everything they have done to make my graduation day as memorable as it was!

Laura L

4/11/2023

We utilized The Ben for our guests stay and two amazing parties. Our welcome party on a Friday night for our traveling guests was located on the rooftop pool deck - Spruzzo. The...

views are stunning, the food was delicious and set up so beautifully and the drinks were flowing! Katie created the perfect atmosphere and managed the event with class. Our morning after the wedding brunch was set up by Brianne who knocked it out of the park with a delicious buffet located on the main floor. Morgan took care of our hotel needs - the rooms are spectacular and unique. Our guests were so happy with this location. Bride and Groom and family can not say enough great things about our experience.

Christine M

2/23/2023

We had my daughter’s wedding here on 2/11/23 and the entire staff at The Ben made it an absolutely perfect weekend! The majority of our guests traveled from Boston and they are all...

still raving about the service at the hotel and what an amazing venue it was. The food was delicious, the vendors incredible, and the care and attention we and our guests were shown will long be in our memory. We can’t thank Brianne Moise and her staff enough for making this such a memorable weekend. We are all saying we will be returning to celebrate Claire & Keith’s first anniversary in 2024. Christine & Dennis Miller Boston, MA

Katie D

10/06/2022

I recently had my wedding at the Ben Hotel and it was an absolute DREAM. From the time my husband and I first got engaged we knew we would love to get married at the Ben. The hotel...

is stunning and has gorgeous views from the rooftop pool. We were very excited when we found out the ballroom was also on the top floor as it has those same views overlooking the water and Palm Beach. The hotel personnel were all fabulous to work with. From the start working with Morgan who helped us seal the deal on the venue. I then worked with Bri for all of the details of our wedding and Kendra for our rooms. Each one of them were AMAZING and so responsive. I must have emailed Bri 100 times throughout the process and she was also so sweet and quick to get back to me. Our guests loved staying at the hotel and the room block rate was such a great deal. Kendra was super helpful working with me to increase our room count and keep me updated with the latest bookings. The food was also incredible (shoutout to the chef)! Even small things such as the food tasting was such a wonderful experience at the Ben. The chef came out and spoke with us going over the details of the menu and letting us try the wine. They were also very helpful in setting up walk throughs and rehearsal. I do think the venue is pricier than some of the other options in the area (excluding Palm Beach) but if I had to do it over, I wouldn't change a thing. I love all of my wedding photos from the Ben and truly had the most magical day there.

Fanny S

9/11/2022

We just held our wedding at The Ben last month and we would describe our experience at The Ben as overall extraordinary. From our first introduction all the way through the weddin...

g, Morgan, Brianne & Kendra have provided great service and made our night incredible. The venue was beautiful and the food was delicious. During the event we were in awe of the attention and service we received, along with our family and guests. Not only did we have a great time, but we received tons of great feedback from our guests on their experience as well. The staff was very professional & friendly and took the stress out of planning a wedding by being attentive and answering all questions and giving us their expert opinion along the way. The only slight negative was that The Ben was not too flexible to some of our requests as they do have very strict rules and standards. Thank you so much to The Ben and their team.

J C

9/01/2022

We had an amazing experience hosting our wedding at The Ben. Having the ceremony, cocktail hour, reception all in the same place that our guests stayed made it so seamless and I be...

lieve truly enhanced everyone's experience. Aside from a few of the front desk personnel, the staff was unbelievable. Morgan, Kendra and especially Brianne ensured we were covered from start to finish. Additionally, Rick and Murray were awesome helping us move all of our stuff from the cars to the room. The day of the wedding, Kevin was super accommodative helping guests up to the cocktail hour and helping us to get every photo we needed downstairs. At the reception, the Luis and the waitstaff were top notch, attentive to all of the guests needs as well as rushing to clean up whenever there was a spill on the dance floor. Christopher especially made sure the Bride had whatever she needed. The food was phenomenal with my personal favorites being the goat cheese salad and red snapper. All in all we could not ask for a better wedding!

Anon A

8/25/2022

The venue is gorgeous. The hotel staff/front desk/vale and the event personnel are all amazing. The costs for an event are very expensive compared to what you get. So if you really...

want to get married in the Studio then go for it but the price per person far exceeds many other venues in the area. On top of that, their venue fee is also overpriced and you still need to rent chairs, and drapes, where that’s included in the venue fee of other places for less money. They truly only believe their competitor is the Breakers. This was difficult during negotiations because if you are looking at venues you know the Breakers is in a different tier. The Ben simply is not in the same stratosphere as the Breakers. Their food packages changed during our negotiations from when we started planning to the time of our wedding. So what we were offered compared to what they offer now has changed. They offered so little before that we needed to supplement the offerings (amount of hors d’oeuvres, stations, etc) but now their new packages have more options, however their price per person is very high. The room block was a whole other issue. Their price was not much cheaper then what you can get online direct from Marriott. Then trying to book the room block was a headache. It required multiple calls to their room block manager to ensure rooms were booked correctly. Front desk staff were unable to book the room block and multiple guests needed us to book for them. Our guests had multiple complaints on this process. It was not simple. I still don’t think we ever got that right. Despite this, we still did our wedding there since we loved the look of the venue but I would encourage you to look at all other venues in south Florida before finalizing your decision. Happy planning.

anonymous u

8/17/2022

The Ben is absolutely amazing. We used the Ben for our wedding and I couldn’t have asked to work with a better team (shout out to Morgan in sales, Kendra in group reservations and ...

Brianne in Banquets). The food for the reception and cocktail hour was divine, the chef did an amazing job helping us pick our menu! I would happily get married here again with the Ben! Do I hear bow renewal?! Lol

Gina G

7/25/2022

The Ben is an amazing venue & has everything you'll need for your wedding day celebration! Not only do they have an amazing view for your guests to enjoy but from valet to check-in...

to guest services...everything was flawless! As a wedding planner it's important to provide my couple's with great venue & accommodation recommendations and I can't recommend the Ben more!! Looking for a modern, classic & lux wedding venue? Look no further!

Lisa B

5/23/2022

Our daughter and her fiancee fell in love with The Ben during their wedding venue hunt. They recently wed on 4/22/22 and we all could not have been happier with the wedding weeken...

d. From the moment we met and signed the contract to the hugs and well wishes as we departed from the weekend, The Ben and staff were outstanding to work with. Working with Morgan to bring to life the bride and grooms wedding weekend vision was a joy and could not have been easier. The venue is stunning inside with a very modern trendy vibe, not your typical "Florida Beach feel". The ceremony was held downstairs, cocktails and reception upstairs with a stunning view of Palm Beach and the beautiful yachts in the marina. The food received many compliments from our guest and the chef worked very hard to make sure it was delicious and prepared to our standards. Rooms were very comfortable and luxurious. The hotel is conveniently located from the airport and walking distance to many activities and dining options. Our guest enjoyed all the amenities the hotel and area offered. We cannot say enough great things about our experience and HIGHLY recommend The Ben!

Kaylene D

9/12/2020

Oh, The Ben and Riley......I can't even begin to express my appreciation for this venue! After deciding to cancel our destination wedding due to covid, my husband and I opted for ...

a small, intimate wedding. I am SO happy I found the Ben. The space was unique, tons of light and beautiful art, and the hotel itself was gorgeous. I can't even tell you how many compliments we received from our guests on the hotel itself...We opted for a brunch wedding and the food was great and unique! We even were officiated via zoom and they were able to make that happen perfectly! Also the rooftop pool is exquisite, and we loved lounging there with guests after the festivities. The Ben and the event planner, Riley, were able to execute a flawless intimate wedding in just 2 months time! They were professional, punctual, and totally opening to working with us to make our day feel personalized and perfect. If you are looking for a completely unique venue for your event, I HIGHLY recommend having it at the Ben!

Meredith F

3/26/2020

My wedding was the very first ever at The Ben and WOW, we were truly blown away by how incredible it was. The venue itself is simply stunning. The ballroom overlooks the water and ...

has indoor and outdoor space. The ceremony space on the main level has a very cool, industrial feel that went perfectly with our vibe. We had our ceremony in The Studio downstairs, cocktail hour on the pool deck and our wedding in the rooftop ballroom. I think that what put our experience so over the top was working with the amazing staff at The Ben, especially Lauren. My mom and I worked very closely with The Ben's incredible events director, Lauren, for 9 months planning every detail of our 160 person wedding. Being the very first wedding at the hotel, the entire staff went so far above and beyond to make our wedding absolutely perfect. I am a very type-A, detail-oriented person and no matter how many emails or calls or texts my mom and I sent, Lauren was so incredibly patient and kind and diligent, making sure to always address all of our concerns and going above and beyond in everything she did. She truly made all of my wedding dreams come true, no matter what I asked for or how difficult it was, she found a way to make it happen. Despite having to take on a massive list of responsibilities that go along with opening a brand new hotel, Lauren managed to make me feel like our wedding was her first and most important priority. In addition to Lauren, the chef prepared the most over the top amazing food for us and Bernardo, the manager, made us feel like we were celebrities from the moment we walked in to the moment we left. On our wedding night, Bernardo arranged to have a photo of us from the wedding framed and waiting for us in our room when the wedding was over. It was truly top-notch, end-to-end, white glove service. Our wedding was absolutely beautiful and my husband and I (and all of our family and friends) can't stop talking about it. It was the most amazing and incredible night of our lives. I wish I could personally thank each and every person who contributed to our wedding at The Ben--they have given us the most beautiful memories and we will forever cherish them.

Juliana S

12/11/2019

Working with the Ben and Lauren has been absolutely amazing! She has been available whenever I’ve needed her and knew exactly what steps to take to build the perfect wedding. We we...

re able to take a tour of the venue before it opened to the public and I can honestly say there was no venue that we saw that was more impressive!! For our smaller wedding (50-60) they worked out splitting the ballroom that overlooks the water and has an outdoor balcony into separate areas for the ceremony and reception so it wouldn’t feel too big. The online photos of the ballroom don’t do it justice. Additionally the menu options and ability to customize and work with us on exactly what we wanted was amazing. Lauren has the best relationships with so many local vendors so it was very easy to work with her to plan everything. I can’t recommend The Ben highly enough! (P.s. they’re dog friendly!!!)

Service area & Contact info

251 North Narcissus Ave, West Palm Beach, FL

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(561) 618-3010

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The Ben, Autograph Collection Hotel

Betsy Moreno

Sr. Catering Manager

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The Ben, Autograph Collection Hotel

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Review Summary

Service area & Contact info

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