The Black Tux

heir quiz in June, and received the first tux in the mail about a week ago. The fit was ridiculous: the jacket was way too long, the shirt was super baggy, the shoes felt like clown shoes, and the pants were way too long and too wide. This is frustrating, but not unexpected: you have to fill out a quiz about your body shape, but they don't actually ask your suit dimensions Ok, so I ask for a refit. A week later, the refit shows up. The pants and shirt fit (you're allowed to actually choose a size in the refit menu, and i know my size), but the shoes are painfully tight, everything is incredibly wrinkled, and the jacket is an absurd joke. When asking for the refit, I measured how much the sleeves were too long, and put in exactly what needed to change. What I got doesn't match this measurement at all. Do not choose this place. Pick somewhere that knows how to rent a tux and take a measurement.

r a consultation where he was measured and we picked the style we liked. Our only complaint is the sample clothes could have been cleaner as they were slightly stained. The tux arrived about 2 weeks before the wedding and fit my husband perfectly. Some of the other guys who did not go in for a measurement needed to exchange items that did not fit and replacements were sent within days. Returning everything involved repackaging the box and dropping it off at UPS. Overall the process is easy and great if your wedding party lives far from each other.

offers multiple selections to build the perfect tux for your wedding. Their customer service was extremely helpful. We had to cancel an item from our order, and the customer service representative was prompt and efficient in helping us do so. We also had a pair of tux pants that did not fit one of the groomsmen once they arrived, and we quickly received a replacement that fit!

possible, but it never arrived when expected. I followed-up with the customer service and they insisted it was a "System Error" so the replacement was never sent. They proceeded to overnight ship me a replacement as it was now the week of the wedding and my flight as the next afternoon. The overnight shipping arrived later than they guaranteed, so it caused confusion and I had already ordered a third replacement (assuming the previous replacement was never arriving). The third suit was to be delivered the day of the wedding because the Black Tux warehouse was closed on a Thursday (not a holiday and no reason given why warehouse was closed). The replacement I did eventually receive fit well. I just had to order a size up. Customer Service team was also extremely friendly, but they just did not help resolve anything. After the wedding I had to call Black Tux and now dispute with them that there was never a Third Replacement. Please save all your guests the headache and do not use Black Tux.

especially first timers.

algorithm being accurate, but those who needed a replacement size of anything got them super quickly (and it was super easy for them to do). We had a groomsmen in New Zealand tell us he was coming to wedding day three weeks before our wedding and we were able to get him a suit on time still! I also realized I totally forgot to get a shoe rental for my husband like a week and a half before the big day - but Black Tux was still able to get us the shoes really quickly! Honestly, the whole process was smooth and super easy. The guys all looked so great on wedding day! High quality suits :)

ements. The sleeves on the jacket I received were a bit long, but I received it well ahead of the wedding so I went online and ordered a replacement, which arrived in a couple of days. The replacement fit perfectly. The return process couldn't be easier; box it up and drop it at UPS. Thanks!

everyone at Black Tux for the great experience..

tux which was a perfect fit! Thanks Black Tux for making my life easier on my daughters special day!

l packed in a garment bag and secured in a box which I was also able to carry with me while traveling in an airplane for the event. Return was also easy as I took it back to the store in person. No alterations were needed and everything fit perfect. All in all very happy with service.

return process was as simple as it could have been. 👍🏼

easy to get the measurements right. The shirt is also amazing quality, looks lovely and feels really comfortable too. I was especially pleased with the fast turnaround time and very reasonable price point. Highly recommend.

f the 'Cinnamon' type & they not only were 1,001% high quality, the receipt & subsequent return of the ties made everything HEADACHE-FREE following the wedding's events!! Three(3) days is plenty of time for one to return the items and, as previously mentioned, shipping it back is easy peasy lemon squeezy!!!!! 10 out of 10, will recommend to all friends!!!!!

of me. The sizing was perfect other than a shirt, I didn't measure properly because, well vanity. I told them and they immediately sent the honest size I should have ordered. My daughter said I was handsome tonight. Points for The Black Tux.

green suit instead of the standard black/gray/blue. The first white shirt was a little too big, but the replacement arrived quickly and was much better. The return couldn't have been easier.

tle too big & they sent me a one-size smaller jacket in plenty of time for the event. The tuxedo fit perfect. The return was easy peasy as always.

two ahead of event, and provide the shipping back, so clean and easy!

bout it showing up but it came in plenty of time! My husband and my sons fit great, were nice quality and looked so handsome on them! It was super easy to order and super easy to send back!

e and when I needed a different size jacket it was sent to me asap and fit perfect. Both tuxedos I rented fit and looked great.

thing fit well and I got complemented on how nice the tux was.

e refitted and still received their tux in a timely manner. I could give them 6 stars if possible. We ended up purchasing our tux because of the amount of compliments my husband got on it. Highly recommend!

gs to get the jacket sleeve lengths and the pants legs length right.....but they did it just lime they promised they would. I would recommend "The Black Tux" for any formal occasion.

to range from way too big to way too small. We expected that jacket sizes would be a fit as we all knew what sized sport coats we wore and gave that info to Black Tux, so this was a surprise and we could not take photos with buttoned jackets without a few of us looking ridiculous.

igh quality, well fit tux was delivered on a Friday. Fit was as good as custom. Highly recommend.

d. None of my skepticism was founded and I had a delightful experience. All the above turned out not to be concerns but pleasant experiences. I only have one child to go marriage wise and I would certainly use and recommend the Black Tux to anyone needing to look good and feel good about the experience.

loved off-brand Axe body spray. Great experience and made everything super easy for everyone.

lack Tux!

ze, overall extremely happy with the service ( plus 50% compared to other companies for better quality).

ing as well! Highly recommend!

box so pretty effortless. Sizing was true.

show neatly boxed and already in a hanging back. Then when my event was over, I just put in all in the box, applied the return label, and dropped off at UPS.

to try on various coats and pants etc to make sure they fit correctly. So we had to travel 25 miles to the nearest store, The closest store was closed due to the pandemic. But the tux arrive a week before the wedding, the fit was perfect, the fact that I had other events coming up, I ended up purchasing the tux. All went great!!!

ly enough that I could have made a change if I needed too. Return process equally easy with a prepaid shipping label ready directly on the box it came in. Would definitely recommend this company.

s we needed the same day they were requested. Returning the pieces was just as efficient with the pre-labeled shipping boxes. I will highly recommend.

I am the grooms father and all of my son’s groomsmen looked great in their Black Tux suits.

roomsmen's, and officiant's ties to the dresses perfectly (color: Cinnamon) for a perfect look without risking the shades not matching. The online rental booking was simple and the ties arrived in plenty of time before the event so we could ensure all items had arrived. They arrived in perfect condition without any flaws or plucked fabric. The Black Tux makes rental return extremely easy by placing the return label right underneath the original shipping label - all you need to do is peel the original shipping label off to reveal the return label! While this is a simple design element, returning all items the day after the wedding can be a bit hectic as you run to different shipping companies and businesses - so we really appreciated this touch! We would strongly recommend renting through the Black Tux to achieve a perfect, matching wedding party look at ease!

lor ties, he walked me threw the process and it was awesome. Thanks again.

ndle everything necessary to get it to and from the venue and back inside the box to ship back. They're quick to replace something that doesn't fit properly and that is a huge relief for a bride planning a wedding! From start to finish they are simply easy to work with! Highly recommend using The Black Tux if you're planning a wedding!