We used Black Tux for my son’s wedding. They were difficult to work with. We struggled to get some suits to fit right, but it was a struggle to get them to send others, & it had to be several days in advance. The biggest problem was a mistake...
we made - we accidentally sent my son’s personal custom suit in with the rentals & one of the rentals was left on his suit bag.. They never contacted us when they unpacked it. - just sent to list & found. When we figured out the mistake, they had already given it away. To top it off, they asked us to send back the rental. Seriously? They get rid of our suit & never attempted to contact us but expect theirs back?This company was impersonal, a pain, & doesn’t care. For my daughter’s wedding, we used Menguin. They were amazing, personable, and easy to work with! Most of all, they cared! The experience with Black Tux made me appreciate Menguin more. Wish we used Menguin for my son because the person assigned to our party would have contacted us about the mistake.
Reviewed On 3/20/2019 by Savanna C
Amazing tailored tuxes that look WAY better than the usual chains but don't cost any more! So easy your guys don't have to go anywhere and they send 2 weeks in advance so if any changes are needed they're on top of it! Was also great being able...
to do the initial trial run to make sure we liked them!
Reviewed On 2/18/2019 by Veronica D
The ONLY reason I give them 2 stars is because the actual product is good quality, and ordering the rentals was simple. Otherwise, this company has been HORRIBLE. We needed 5 tuxedo rentals, and 3 of them had issues. But one has just been so eg...
regious. One of my groomsmen was sent the wrong size pants FOUR TIMES. Each time he called they gave him the same (incorrect) size as before. I personally had to get involved, and was told I was wrong. I had to send a picture of the pants with a measuring tape to convince them they were the wrong size. I was then assured that they would send the right size and it would arrive no later than 9:30am the day of my wedding. They refused to overnight them. They did not arrive until 3pm. My wedding started at 5 and photos had already begun. Fortunately my dad has a good relationship with his tailor, and got a rush job done on letting out the pants down 2 inches (had to add extra fabric even though I was assured by customer service there would be enough material).
When I called to make a complaint, I was told they would give my groomsman a 30% refund for never being given the right pants and my dad would get compensated for the alterations. BUT THEN they call my groomsman and tell him that “after speaking with the Bride” they would offer him a 20% refund. Good thing I have a voicemail saying 30% because customer service did not believe me, again.
HORRIBLE HORRIBLE HORRIBLE. If my dad didn’t have a good relationship with his tailor who could do a rush job, I would have had a groomsman wearing Capri pants in all my photos.
Reviewed On 11/20/2018 by Emily S
The Black Tux worked seamlessly for dressing our groomsmen. Everything fit perfectly, arrived on time, and their customer service was fantastic. My groom looked absolutely perfect on our wedding day!
Reviewed On 8/23/2018 by Stu P
My groomsmen and I had a great experience with the Black Tux. All of the suits were delivered on time, and any alterations (one jacket did not fit correctly, and my trousers were too tight (too much pre-wedding celebration)) were corrected in n...
o time at all and with no hassle. They looked fantastic on the day and fit wonderfully. I would highly recommend The Black Tux to anyone (although the name is misleading, they also do other colours and styles).
Reviewed On 5/30/2017 by Rachel C
For the most part, my experience with this company was a phenomenal one. The suits are great quality and looked awesome on the groomsmen. The website was easy to navigate, and there was a great selection of suits from which to choose. The suits...
arrived pressed and ready to go, which was great! One of the groomsmen has a difficult form to fit, and he was sent four suits to ensure that he had one that fit him. He reported to my husband and I that he had an excellent experience with customer service. This, however, was not the case with the Best Man. His suit did not arrive in the time frame that was given, and when he called to inquire about it, fingers were pointed at the post office. He and his wife spent the next week on the phone with both the post office and The Black Tux, with no resolution offered by The Black Tux. Why it was so easy to send four suits to one customer and not even more simple to send one extra suit to a customer who has not received a single suit is beyond me. A short few days before our wedding, the Best Man was forced to share the issue with my husband and I, which was not great news to hear, of course! He expressed that in his many dealings with customer service, he and his wife had been treated with impatience and borderline rudeness. This sharply contrasted with the other groomsmen's report, but the Best Man and his wife are just about the nicest people on earth, so we take their word for it. My husband sent an email detailing the many issues that had occurred and asked for a suit to be overnighted. The email was promptly and politely replied to, and a suit was overnighted and arrived in perfect condition. I sincerely hope that this incident was isolated, because otherwise I would have been raving from the rooftops about The Black Tux!
Reviewed On 3/01/2017 by Dana C
Great quality and fit. Awesome customer service when needed a replacement jacket. It arrived in 48hrs as promised! Hassle-free returns. Highly recommend!
Reviewed On 6/23/2016 by Ashley M
I recommend The Black Tux to anyone looking for wedding tuxes. I was thrilled with how the tuxes fit my wedding party, and the quality was impeccable. We did have one fit issue that was quickly and efficiently resolved. Easy, gorgeous, and wort...
h every (crazy reasonable) penny!!!
Reviewed On 6/22/2016 by Julia M
Highly, highly recommend this company! Excellent customer service with very quick responses. I was able to get tuxedos for myself and 9 groomsmen. Tuxedos arrived early and they were able to accommodate any size changes very quickly. Tuxedos we...
re nicely pressed (even with the shipping) and the guys looked so sharp. Excellent fit and the style was modern and slim. Highly recommend over the generic tuxedo rental shops such as Men's Warehouse and Jos A Banks.
Reviewed On 6/21/2016 by Kristal B
Excellent customer service. Great quality. Very handy when one of the tuxes didn't fit my groomsmen, we just called up and they overnighted one to us that was perfect.
Reviewed On 6/17/2016 by Knottie1466206641
It was easy to order. Came right to our door. Even though there was a small mistake, it was fixed quickly. And very convenient to return.
Reviewed On 6/17/2016 by Knottie1466196817
The price was reasonable, the look and fit was excellent and the ease of ordering and returning was noteworthy!
Reviewed On 6/17/2016 by Lindsay P
Loved the Black Tux! The suits themselves are high quality and reasonably priced, and the customer service experience was great. We had some last-minute hiccups with delivery (due to a user error issue with one of the groomsmen) but every perso...
n who answered the phone--we called A LOT--was incredibly helpful, accountable, and consistent. I was initially concerned about handling the process online, but given the quality of the suits (especially relative to the price point), combined with super responsive customer service, I wouldn't hesitate to recommend the Black Tux.
Reviewed On 6/17/2016 by Jennifer R
Although there were a few problems with my order, The Black Tux did everything in their power to make it right. In the end, any and all issues were resolved, my tux fit perfectly, and it looked great. I recommended The Black Tux to every gentle...
man in my wedding and I will definitely be using the service again in the future.
Reviewed On 6/10/2016 by Knottie1465582684
Used them for my brother's wedding, awesome. Used them for my wedding 7 months later, perfect. I love Black Tux. They'll do everything they can to provide exceptional service. Highly recommend them!
Reviewed On 6/10/2016 by Knottie1465566287
Love these guys. I ordered within 10 days of my event. Website was simple to use. Put in my measurements and their customer service guys came back to me really quickly saying they had reviewed my info and recommended a different size. Great q...
uality very responsive personal service, quick delivery, perfect fit.
Reviewed On 6/10/2016 by Knottie1465565530
The tuxedos were great. Perfect fit, high quality, and looked amazing. The price was comparable to competitors. The design and experience of the website was on-point. Customer service was spectacular. This was the easiest and most pleasant tuxe...
do renting process that I have ever been involved in. It was just so easy, from start to finish.
Reviewed On 6/09/2016 by Knottie1465524601
The suit I ordered fit me perfectly after I so easily put in my measurements. They made sure I got my suit a week before my event even though I ordered it late, and their customer service was incredible. The boxing and packaging was absolutely ...
5 star material on any scale and I will definitely rent from them again in the near future without doubting their variety of suits will suit my need.
Reviewed On 6/09/2016 by Knottie1465524494
Loved it. Easy to use, everything arrived early and the return was simple.
Reviewed On 6/09/2016 by Tammy M
Whoo Hoo... Finally a 5 star rental.
Great quality. Fit was perfect. Popular style. Super cool order, delivery, and return system. Will return and rent again. Also told tons of people about this site and products.
Reviewed On 6/09/2016 by Knottie1465514207
I'm a trans guy who is very short and chubby so rentals always look horrible on me. I saw the The Black Tux online and figured I give it a shot because in store rentals are always bad for me anyway. I couldn't have been happier with choosing th...
e black tux, as soon as my tux came in because the length was perfect and the shoulders fit great. It was the first time I had a tux that looked right for me and not like I was a little kid in my dads clothes.
Reviewed On 6/09/2016 by Katie M
The staff at The Black Tux were amazing! We ended up having to switch a groomsman & they were able to add our new guy & get him set up online that same day. Very impressed with their customer service - most emails were returned same day. The su...
its were good quality & everyone was handsome & happy!
Reviewed On 6/09/2016 by Erich H
Superb customer service, and the rentals, well the proofs in the pudding, look at my groomsmen in these photos. http://www.rondillonphotography.com/photographer-houston-wedding-engagement-bridal/ These suits look better than any other wedding I...
'v been in and I am a seasoned groomsmen, however, this time I was able to select my look and that's what I loved about the BLK TUX experience. While I own my personal tux, I wanted my groomsmen to share that personalized/tailored look, the BLK TUX exceeded those expectations! Thank you for making my wedding day top notch!
Reviewed On 6/09/2016 by Knottie1465512090
Everything was easy! The tux looked great...amazing. I had my doubts about a service like this because I had never used an online tux rental "place". Thank you all so much. I wish I could send pics. I wanted to keep my tux. It fit perfectly! Th...
ia is usually so hard to do with my bold, military frame...my legs are tree trunks! It even came qith paid return packaging...and tape! I know that attention to details is the key and they did just that. Great job and thanks again Black Tux.
Reviewed On 6/06/2016 by Knottie1465223259
Customer service was awesome; the tux fit excellent; and it was extremely easy to order & return!
Reviewed On 6/05/2016 by Knottie1465150014
Phenomenal customer service. Sent 3 shipments, even overnight shipped the last package directly to my hotel, at no additional charge to make perfectly sure that I had the correct size for the whole tux ensemble in time for the wedding event. Fo...
rgot borrowed cufflinks and sent them back by mistake. The customer service person without hesitation was committed to return ship the items after receipt of the return shipment. Excellent customer service at the post-sale, post-event stage makes this company even more remarkable.
Reviewed On 6/03/2016 by Christopher Z
My "The Black Tux" experience was out of this world. Not only was the website easy to navigate, but when I called customer service, they were extremely friendly and helpful. I had my jacket sleeve length tailored the week of my wedding and Blac...
k Tux offered to reimburse me. On the Wednesday before my Friday wedding, one of my groomsman realized that he ordered completely the wrong sizes...we called customer service and they sent a completely new suit overnight. Everything fit great and the entire grooms party looked amazing. The process for creating an event and making it happen is so simple and alleviates a lot of the stress of worrying about your whole party. I will use The Black Tux again if I need to wear a suit and don't feel like buying.
Reviewed On 6/03/2016 by a member
Midnight Blue tuxedo + Midnight Blue waistcoat (vest). Paired it with my own pique-front tuxedo shirt and self-tie silk bow tie.
Beautiful tux and great customer service. My first pair of pants was too big large, the rush-delivered second pai...
r were perfect...
I looked sharp, got plenty of compliments, and it was a seamless experience start to finish. Thanks again, Black Tux!
Reviewed On 6/01/2016 by Knottie1464832454
"This was the easiest , no hassle part of Prom! The tux looked and fit great with the help of your fit specialists! So easy and very cool.
Loved it "
Reviewed On 5/28/2016 by Knottie1464467764
It was delivered on time and fit great. Also, the suit was incredibly durable! I was tearing up the dance floor with zero mobility issues or accidental rips. Great quality, price, and service!
Reviewed On 5/25/2016 by Jason B
Amazing service, great fit, on-time delivery. Everything worked perfectly!
Reviewed On 5/24/2016 by Knottie1464105386
It was a super smooth process! The tux fit perfectly (which is rare) and I was so happy!
The best way to rent a tux - the site and delivery experience was exceptional.
Reviewed On 5/23/2016 by Hai N
My friend used this service for his groomsmen tuxedos on 4/30/16. I've been in several weddings and have had to go through the agony of tux fittings at unnamed mall tuxedo rental shops, where they always somehow manage to screw up your order, ...
measure you improperly, or give you the wrong size. The Black Tux was not only super easy to use, and dare I say, "idiot proof," but the customer service was great and the return procedure was very convenient. The quality of the shirts, tuxes and shoes were also very good and fairly priced. I didn't feel like my shirt was going to light on fire, since it was a thick, high-quality cotton shirt versus the flammable, polyester shirts that other rental shops give you. Also, when the customer service rep noticed an anomaly in my pant and jacket measurements (I have a wide waste and narrow shoulders...), he called me to offer a sizing suggestion and to confirm my sizes were indeed correct. Overall, the tux looked great on my buddy's big day, and I was extremely satisfied with my experience. I plan on using The Black Tux for my own wedding later this year.
Reviewed On 5/22/2016 by Jim C
There is no aspect of this experience where my expectations weren't totally exceeded, thank you for making a once in a lifetime experience perfect.. Jim Chernesky
We hope to be able to work with you again in the future!
Reviewed On 5/20/2016 by Knottie1463798423
The process was soooo easy! I ordered a free measuring tape from them, checked all my measurements, and filled out the information on my account. That was it. No BS going to a retail location 4 times to fit, try on, try on again, pick up, ret...
urn, etc. This was just one easy transaction. I did request that a jacket and pants be sent to me before hand, since I was the groom in the wedding, but they fit perfectly. I was very confident with my suit for myself and the other 5 suits for the boys. They all fit great, and we honestly got so many compliments. I will definitely encourage my other bachelors to use this service for their weddings, and I will def rent tuxes from The Blktux the in the future. Can't recommend this business enough. Great experience!
Reviewed On 5/20/2016 by Knottie1463793561
The clothes fit perfectly and the tux's Marina Wool made it a comfortable feel and i felt very good in what I was wearing. I would say I was one of the best dressed at my prom and I will definitely be using The Black Tux again in the near futur...
e. Prices are very affordable as well.
Reviewed On 5/20/2016 by Knottie1463778352
Fantastic experience, from the fit to quality of the clothes, it was the best. One guest even complimented on the cut and quality of the suit.
Reviewed On 5/20/2016 by Knottie1463777608
Top quality cloth and cut. Frictionless process from order to return. Well done.
Reviewed On 5/20/2016 by Bryan Monzon M
I've used The Black Tux twice now. First was a groom and the process getting my groomsmen fitted and taken care of was smooth sailing. I didn't have to worry about a thing.
The second time was a groomsmen myself. My suit arrived a week early ...
as expected. I immediately tried it on and the jacket was too big. I called customer support and after answering a few questions about why the jacket didn't fit a new one was on the way. Still, the new jacket didn't fit, it just needed to be let out by a tailor in the sleeves. No big deal. The best part is The Black Tux reimburses up to $15 on the tailoring so it wasn't a big deal.
Overall, the website and process is smooth and fairly painless if you follow the instructions to try on your stuff immediately and stay in communication with customer support.
Reviewed On 5/20/2016 by Knottie1463773180
1. Excellent customer service and support 2. Great product quality 3. Easy to do business 4. Reasonable pricing.
Reviewed On 5/03/2016 by Knottie1461516202
Amazing customer service, along with great quality tuxedos!
Reviewed On 5/02/2016 by Rachel P
We really enjoyed using The Black Tux for our groomsmen. We chose The Rat Pack outfit for our groomsmen and The Newman for the groom (basically the difference of a bowtie for the groom and long ties for the groomsmen). Everyone looked great, ...
the tuxes fit great, and the customer service was excellent. We had to get one pair of pants hemmed prior to the wedding and exchange a pair of shoes, but everything was easy and seamless. A great choice for modern grooms - I felt that the quality of the tuxes was exceptional and looked/felt more current than some other popular rental places. I would definitely use them again for another event!
Reviewed On 5/02/2016 by Christie O
The suits are gorgeous. The ordering and returning are super easy and the modern styles will totally elevate weddings in the 21 century. Kudos!
Reviewed On 5/01/2016 by Karen A
The fit and sizing was perfect. Great service getting new coat and shirt out in less than 12 hours for one of groomsman. Overall great experience.
Reviewed On 4/29/2016 by Cori C
Ordered my 4 groomsmen their suits from the black tux and couldn't be happier. They were easy to order for the guys, came on time looked great and they were all very impressed with the fit and quality.
Reviewed On 4/12/2016 by Mary Beth B
The look was perfect and the customer service was top-notch. Several of my groomsmen received jackets or pants that were a little too tight. They called The Black Tux and received new garments on Wednesday. Several of my groomsmen commented...
about how friendly the staff was. They were all amazed at how simple the whole experience was. The tuxes themselves were modern, clean, and not boxy at all.
Reviewed On 3/15/2016 by Taylor K
The Black Tux was such an easy option for my groom and his groomsmen to use! We live in Atlanta, with groomsmen spread across the country, and a wedding in South Carolina! Needless to say, having the tuxes shipped directly to the groomsmen was ...
PERFECT! Their customer service staff is incredibly helpful and very responsive. We had a few groomsmen with sizing issues and the team at The Black Tux was able to help reorder all of the pieces we needed and even ship them to an address in Charleston where we were staying for the week of the wedding. The tuxes were a great quality and looked as fantastic in pictures as they did in person. Overall awesome value, look, and service!
Reviewed On 2/29/2016 by Valerie H
Amazing experience using Black Tux!!! The service was flawless - we received an email from our "concierge" for the event the week before the wedding to make sure we were taken care of throughout the experience and we certainly were. From answe...
ring stupid questions from me (the groom) to addressing any miss-sized articles with my less than tech-savvy pops, they were absolutely on point.
Some of my groomsmen were unsure at first, but they were all big fans by the end of the experience. No less than 5 of my 8 groomsmen (most of whom are married and have dealt with other rental options) came up to me unprompted and told me how much better the quality of the gear was and how surprisingly easy the whole experience was.
I can't recommend them enough.
Reviewed On 2/28/2016 by Chong Y
Rented the groomsmen suits from black tux. Came in the right measurements and right on time for the wedding. Groomsmen felt comfortable in them and didn't look awkward in them. They practically looked great!
Reviewed On 2/19/2016 by Knottie1455925342
First, the tuxes looked awesome--Rat-Pack meets the new millennium--and your service, including any and all mailing shenanigans, was outstanding. The Black Tux took the pain out of a large part of our wedding planning, and made us all look like...
a million bucks. We'd use you again in a heartbeat. Thanks - Craig LaSota
Reviewed On 2/19/2016 by Knottie1455915670
Spectacular service and amazing tuxedo! Fit perfectly. Made my NYE Gala even more special. Definitely will use The Black Tux again. Thank you.
Reviewed On 2/18/2016 by Knottie1455829853
Black Tux is amazing. I am a big suit guy (have several custom suits) and I can tell you this is the next best thing. The service is great, they're fast, and very helpful. Great quality tux and their fitting experts know how to get you the righ...
Reviewed On 2/16/2016 by Lisa S
Black Tux is a five star experience! Ordered tux and needed a different size shirt and they shipped it and had it to me before my daughters wedding. They also sent a neck extender just in case. Sarah took great care of me! I would recommend...
this website to anyone. Very convenient!
Reviewed On 2/12/2016 by Knottie1455306750
I ordered a tux for my NYE wedding. Throughout the entire process I received amazing customer service. Everyone was professional and timely. The tux fit great and I had an excellent customer experience--would strongly recommend The Black Tux...
Reviewed On 2/10/2016 by Alison M
Everything about the service was great and the support team was amazing!
Reviewed On 2/07/2016 by Michael B
It was for a friend's wedding, all the groomsmen ordered online and we never had to go anywhere to get measured. Some of the guys needed everything from shoes to ties, some of us only needed the tux itself, so it was perfect that each person co...
uld order just what they needed. The tuxes looked amazing. I was concerned that they would never get the fit right without measuring me in person, it fit better than some of my suits that I have had tailored in PERSON!! The price was great too. I will definitely use them any time I need a tux.
Reviewed On 2/07/2016 by Knottie1454852341
Awesome fit, look, and customer service. At first I was a bit hesitant and was thinking that this tux was more than likely not going to fit right or look sloppy. But I couldn't have been more wrong!!! I received several compliments on the even...
t night…and if I can say so myself…..looked pretty darn good. Thanks Blk Tux!!!!
Reviewed On 2/06/2016 by Jenna P
just love the company, you guys continually kill it!
Reviewed On 2/06/2016 by Katie V
Everything was exceptional. Price, quality, service, packaging, timing, communication. No need to go to a traditional physical store anymore. The Black Tux's quality goes above and beyond.
Reviewed On 2/05/2016 by Knottie1454729670
A++ I cannot say enough how great this company is! They made my brothers wedding so easy for the groomsman! When something did not fit perfect they sent over another tux to make sure I looked my best! This is convenient and just all around awes...
ome! I cannot wait to rent my next tux!
Reviewed On 2/05/2016 by Knottie1454719710
I ordered a tux but got a text suggesting me to order a size smaller. I was hesitant at first. I am glad I went with the suggestion. It was a perfect fit.
Reviewed On 2/05/2016 by Lauren S
Great tux, great fit. Customer service is simply outstanding. Followed the simple measurement instructions on The Black Tux's website (they provide really intuitive videos). Tux came, as promised, one week before the wedding. The pants were a l...
ittle long, but they made it easy to take care of the problem. A quick visit to the FAQ portion of the site and I learned I could take the pants to be tailored at my local dry cleaner. Best of all, they reimbursed me for the cost out of pocket.
My best man's jacket was way too tight. The solution? The Black Tux customer service team overnighted him two additional jackets so he could pick the one that fit him the best. No hassle, no stress whatsoever.
When the wedding was over, I slapped the provided shipping label back on the box, dropped it at FedEx and boom, I was done. My credit card was refunded for the tailoring a couple of days later - again, just as they promised.
If you're looking for a good experience - and a tux that doesn't look like it came straight off the rack from Men's Warehouse - go with this company. They provide a much more modern look, and they might even be a little cheaper as well.
I'll be using Black Tux for all my tux needs in the future.
Reviewed On 2/05/2016 by Knottie1454711037
I reside in a very remote area and needed a TUX for a weeding in Chicago between Christmas and the New Year. The logistics was handled without a flaw as was the TUX itself I was pleased to be seen in it. I would highly recommend
Reviewed On 2/05/2016 by Emily H
It was so easy, the guys loved not having to go anywhere to be measured or pick up, and the fabric was very nice! Would definitely recommend if you're looking for sharp suits! :)
Reviewed On 2/05/2016 by Brenda C
The tuxes were great quality. The service was even better! One of the jackets was a little too big and a new one was sent the same day. The tuxes were received in plenty of time so no stress and the box and return labels made it convenient to r...
eturn. A very good experience. Thank you!
Reviewed On 2/05/2016 by Knottie1454705805
Everything from start to finish was perfect. Great quality, amazing customer service and just all around awesome experience!
Reviewed On 2/01/2016 by Jeneeta H
You guys have, in my opinion, changed the tux-rental game. There's no longer a reason to go to conventional rental places. Service, ease of ordering, fit, price, selection - everything is superior to the traditional method. Especially for coord...
inating events with multiple 'wearers,' such as wedding parties, there's no better-- scratch that-- there's no other way to go than The Black Tux. Period.
P.S. - I used the Black Tux for an event that was not my wedding. After using them, they ensured their spot as the suppliers of my wedding party's tuxes.
Reviewed On 1/31/2016 by Kate
The tuxedos looked great. The price was great. The customer service was phenomenal especially when I had questions/exchanges the week of the wedding! It's hard to make sure everything fits when ordering online, but the customer service was able...
to correct any issues for my fiance and his groomsmen without a hiccup. Awesome experience!
Reviewed On 1/31/2016 by Knottie1454260399
Fit was great. Customer service was through the roof. Quickly send any garments if fit is an issue.
Reviewed On 1/30/2016 by Knottie1454159005
When our son got married in St. Augustine FL this past December he Black Tux experience was so worth it - Easy ordering with excellent instructions for measuring to insure the correct sizes for our son, the fathers and the groomsmen.
Reviewed On 1/29/2016 by Knottie1454110771
Recently got married and choose to go the online route vs. the traditional suit shop. I have to tell you that my in-laws were VERY nervous about putting our tux's in the hands of a web based company. I was blown away by the ease, the quality, a...
nd the world class customer service (I worked with "Sarah D"). I WILL recommend them to everyone I know for any occasion. I am 5'11 and 175lbs and do like my suits a bit more on the slim side... with a little more taper in the pants it would have been perfect. Other than the taper in my pants, everyone's suits fit perfectly, arrived on time, and there were no issues. The suits appeared literally brand new, if you are thinking about using The Black Tux, stop thinking and pull the trigger. They will not disappoint!
Reviewed On 1/28/2016 by Ashley M
The tux fit beautifully and were a great bargen
Reviewed On 1/26/2016 by Knottie1453818348
The Black Tux is an easy recommendation. The suits looked great on myself and the groomsmen, the website was easy to navigate, and customer service was superb!
Reviewed On 1/13/2016 by Jason B
Great company, easy to follow ordering, great customer service, everything was on time and looked great.
One groomsman's suit did not fit exactly right, and The Black Tux sent him a new one immediately with no hassle and no stress.
e company and quality!
Reviewed On 1/11/2016 by Natasha G
I work in e-commerce as a UX Designer, and I really appreciate a service that delivers what it promises. The Black Tux was easy, convenient and had great styles to choose from. We struggled finding a suit that matched my husband's vision for th...
e big day. I loved this website because of the selection of style but also how easy it was to put in his measurements. The website was easy to share with his groomsmen and provided a great tracking system. Through the website, I was able to see which groomsmen signed in, provided measurements and ordered the suit. The customer service was fast and reliable. My husband received the wrong shirt in his order. After we contacted customer service, they were easy to work with and immediately sent my husband the shirt he needed. Returning the suit couldn't be easier. Everyone received a return shipping label and was able to find a FedEx location nearby!
Reviewed On 1/01/2016 by Knottie1451672454
Had an awesome experience with The Black Tux. The process was easy, seamless, and everyone looked good.
Reviewed On 12/30/2015 by Johanna L
Great customer service, easy process and amazing looking tuxes! Very budget friendly compared to other places, you will not go wrong with them!
Reviewed On 12/04/2015 by Krista B
I'll admit, I was pretty leery about ordering our suits online but The Black Tux soon washed my worries away! With most of our groomsmen living at a distance, it made sense to have an option that was budget friendly and convenient. Their custom...
er service was top notch and made what could have been a nerve wracking experience, quite enjoyable. We received swatches and then ordered a sample before the big day.
Quality above other mainstream suit/tux companies is what we sought and we received just that! I would use this company again - they were well worth every penny!
Reviewed On 12/01/2015 by Katie D
Black Tux is a life saver. After visits to multiple stores in town to rent suits, I was fairly certain I'd be disappointed with how the men looked at our wedding. We simply wanted charcoal grey suits but all the typical stores only have a few o...
ptions overall to choose from and we were going to have to settle for something we didn't want! I wasn't sure about the online rental at first, but now I wouldn't have it any other way! Black Tux sent the groom a sample and we were thrilled with the look and quality. All the rental suits arrived a week in advance and the one suit that didn't fit right was exchanged with a new proper fitting suit overnight! Everyone looked awesome and the quality was fantastic. Not to mention the value was great. Like I said, we wouldn't do it any other way if we could do it again! Top notch customer service goes a long way!
Reviewed On 12/01/2015 by Yana V
Great tux, great service. super easy process too.
Reviewed On 11/21/2015 by Dawn A
My husband and his groomsmen and our ushers all got their tuxes from The Black Tux. He says their customer service was fantastic. When he got the tux, the shirt was too small and the jacket was too big, but he called and they rush shipped new i...
tems that day. The only issue he incurred was that they did not not having a tux big enough for his brother who is 6'7 and 350 pounds. My husband also says the return process was straightforward and easy.
Reviewed On 11/17/2015 by Kelci S
We used The Black Tux because none of our groomsmen live near us and it was so much easier than trying to find a brick and mortar store that was close to everyone. We picked the suit and accessories that all the guys needed and then sent them t...
he invitation. Everyone's suit fit perfectly and they all looked so handsome! We went with the navy suit with a vest and brown shoes. It matched our wedding colors exactly and all the guys commented on how easy it was to order the suit. One even needed to change his sizes after he received it a few days before the wedding and he was overnighted the correct size. Amazing customer service!
Reviewed On 10/31/2015 by Lauren J
So perfect and convienent with a busy bridal party spread over the whole country. Everything arrived on time and was seamless. Only complaint was it takes a little patience to operate the site which requires extra communication between the brid...
Reviewed On 10/30/2015 by Priscilla A
Great suits. Everyone looked amazing! The groom was looking so sharp! Amazing company with great suits and customer service!
Reviewed On 10/28/2015 by kelsey B
The best!!!!! Our groomsmen lived all over and my husband wanted a more modern and fitted look. The guys looked fantastic and couldn't believe how easy the process was and the wonderful customer service! My husband couldn't decide whether to go...
with the black of midnight blue and they were kind of enough to send fabric swatches and a handwritten note. We would highly recommend The Black Tux!
Reviewed On 10/12/2015 by Joe&Roxi D
I recently used Black Tux for my wedding. Having my groomsmen in different states, Black Tux was key in coordinating all rentals. The process of setting up an account and choosing a look was very easy. The suits are very nice as well – I really...
liked the modern cuts and the final fit. The 4 star rating is due to orders not being received 7 days ahead of time as promised. In fact, over ½ of my wedding party (including myself) did not receive our orders 7 days in advance. This simply added to the stress of an already stressful time in my life. When all was said and done, my groomsmen and I look great, I just have to deduct a star for not being able to deliver on time (and adding to my stress).
Reviewed On 10/10/2015 by Emily L
My husband and I went out looking for suits and he did not like the selection. So after wasting time in the store, he discovered The Black Tux online. It was so easy and convenient to use. Measuring was easy and ordering was simple. He was able...
to create the look he wanted! And his groomsmen were able to complete there looks easily. The quality of the suits were very nice! Everything came packaged so nicely and returning was easy! Overall, we were super satisfied with our decision and would highly recommend!
Reviewed On 10/10/2015 by Lisa B
We used The Black Tux to outfit our groom and groomsmen after an exhaustive Google search. We used suits instead of tuxedos, so we were concerned about availability and quality. From the start, the experience could not have been better. The sit...
e is clear and intuitive, and it allowed us to easily track which guys needed to be nudged to get their orders complete. All service was both responsive and amazingly helpful, and we could not have been happier with the quality of the suits delivered. Traditionally, rental suits are seen as a little threadbare and sad-looking, and the suits from The Black Tux were the exact opposite. The guys were all thrilled, with more than one saying they planned to ask The Black Tux if they could buy their suit. More importantly, everything fit on the first try, but we received the suits with plenty of time to address any potential issues.
The Black Tux was a home run - fair price, amazingly high quality, great service, and straightforward buying and returning.
Reviewed On 9/03/2015 by Knottie1441283901
This was the easiest tux rental I've ever done. Extremely convenient, and honestly the best quality tux I've ever rented. Customer service was amazing and quick to respond to any and all questions I had. Will definitely rent from again and reco...
mmend to others.
Reviewed On 9/01/2015 by a member
Our experience with The Black Tux was EXCEPTIONAL! I was married on 8/15/15 and all of the guys in our bridal party and the father's all rented their tuxes from The Black Tux. The quality of the tuxedoes is outstanding - so much better looking ...
than anything you could find at men's warehouse. They have a great selection - Prices were fair and in-line with other stores - but what stood out the most was the amazing customer services. Both via e-mail and by phone responses were fast, friendly and they always followed through. I can't recommend this company more - again the tuxes were so high quality and the process was so easy - I wish they had tuxedos for women as I am quite jealous of the guys! You won't be disappointed!
Reviewed On 8/31/2015 by Shon C
LOVE the tuxedos – quality and fit were wonderful.
The service was fantastic. Everyone was extremely friendly and quick to respond to questions and needs.
The process was EASY and convenient - not only for us as bride and groom, but also fo...
r our groomsmen.
Pricing was very competitive.
This is how it should be for those planning their wedding. I had a number of things go wrong (which I was warned would happen). The tuxes weren't one of them.
We are huge fans of The Black Tux. Highly recommend!
Reviewed On 8/28/2015 by Knottie1440768992
The Black Tux was recommended to me by my daughter for her wedding. The Groom and the groomsmen were all renting from the Black Tux also. The quality was better than what I had tried on in the places available to me to rent a tux near my home. ...
The fit was great and when I needed to exchange my shirt for a smaller size it was as easy as sending an e-mail and it was done! I had decided to rent a pair of shoes after my order was submitted, and that also was no problem. It was an email and it was done. I was extremely satisfied with the ease, quality and fit and would recommend the Black Tux to any one I know who is in need of renting a tux. I look forward to renting from the Black Tux for my next daughters wedding!
Reviewed On 8/27/2015 by Knottie1440708736
During stressful times like wedding planning it is nice to work with a company that is flexible and will accommodate your needs.
All of my groomsmen and I rented suits from the Black Tux for my wedding and we had a great experience. The sizi...
ng was very easy, we all just went to Mens Warehouse and were measured and submitted the measurements on the site. 4 out of 6 suits fit perfectly. One guy thought his pants were too big and another's shirt was too big. In both instances Black Tux mailed new sizes to the desired addresses in time for the wedding.
Thank you for all of your help.
Reviewed On 8/25/2015 by Megan L
I used the Black Tux for myself and all of my groomsmen. The quality of the tuxedos was excellent, and was much higher than anything I have seen at traditional brick and mortar rental shops. My tux came in about a week before the wedding, and t...
he sleeves on the jacket were slightly long. I kept the jacket and informed the company, which sent a replacement that arrived in plenty of time for the ceremony. I know one of the groomsmen had a similar length issue with the pants, and the company likewise was able to help him such that everything was in order by the wedding without any stress. All in all, I would strongly recommend the Black Tux. I have in fact done so to two friends who have used it and had similarly excellent experiences.
Reviewed On 8/25/2015 by Knottie1440506577
Exceptional customer service and very accommodating to all of my requests. Highly recommend!
Reviewed On 8/24/2015 by Knottie1440461149
I can't speak highly enough of The Black Tux. I needed affordable, quality outfits for me and my groomsmen and Black Tux was the perfect option. There aren't a ton of outfits to pick from, but each one is wonderful quality.
They were also fl...
exible when I called with a request. The website doesn't allow you to order a vest without a suit. For me and my groomsmen, we wanted to go with just vests. When I called, they changed the order and subtracted the cost of the suit.
The suits arrive a week before the event, which definitely worried me. I know my father-in-law was sent the wrong size suit jacket, but the got a different one back to us just a day or two later.
Side note: the boxes Black Tux delivers rule. Great delivery presentation.
Reviewed On 8/24/2015 by Ariel B
Fantastic value. Tux looked great. Easy to organize with my groomsmen, and the shipping was easy. I 100% endorse the Black Tux and will use them again when I need to rent a tuxedo.
Reviewed On 8/20/2015 by Jason K
The Black Tux was an easy, stylish, and great way to outfit my groomsmen. I picked the style, and black tux made it easy from there: my groomsmen picked what they needed from the outfit (versus what they already owned), it came on time, the siz...
ing was great, it was wedding-ready, and looked awesome. It was such a success that one of my groomsmen also used it for his own wedding in October!
Reviewed On 8/10/2015 by a member
I love The Black Tux! Their service is TOP NOTCH! Our wedding party and friends are all scattered over the East Coast and I had no idea how we were going to coordinate tux's for our groomsmen, until I found The Black Tux. They made ordering so ...
easy and stress free for my husband and I. From the moment we placed our order, we didnt have to worry about a thing. They went above and beyond my expectations...I thought we'd order, recieve the shipment and never hear a word from them, boy was I wrong. Their team constantly reached out to make sure we were comfortable, to ask if we had questions, etc. Some of our guys had an issue with the fit of their pants or shirts and Black Tux IMMEADIATELY sent new sizes out.
I will use them for every single event we have based on their service alone...the quality of there clothing is AMAZING too! Our guys looked freaking phenomenal. I know there is no way this look couldnt be achieved with another popular rental company
Reviewed On 7/29/2015 by Amanda F
We couldn't find any place where we could rent navy suits. Went online and found this website. The best lifesaver ever! The groomsmen put in their sizes and the suit shows up earlier enough that if it doesn't fit they can return it and get a ne...
w size. When they are done they just return it. Easy and simple. The suits looks great and good quality too!
Contact Info for The Black Tux
1201 Lake Woodlands Drive, The Woodlands, TX