The Bridal Shoppe

ong dress in their system but caught the mistake right away. When I went to pick up my dress, they tried to charge me more than I thought I still owed on the dress. After insisting that the amount was less, we discovered that they still had the old dress in the system which was more expensive. They fixed their error and were professional.

not only had the perfect look but it had amazing quality as well. I knew the dress was meant to be when it almost fit me PERFECTLY (size/length/bust/everything!) I live about 30 minutes from this store but I had heard so many good things about it so I had to check it out and now I see why they are highly talked about. The price was reasonable & the staff was friendly. Thank you!

.. They told me my budget was, "too low," for the kind of dress I wanted! When I got to the Bridal Shoppe... They found a ton of dresses that were in my budget, and were just what I was looking for. They were friendly, and never once made me feel like they just wanted my money. I tried on one dress, and fell head over heels in love with it! It did end up being a little over my budget, but they have the option to pay 30% down, then $30 towards it each month until it's paid off. That worked out perfect for me! They also work with, "The Alteration Shoppe," down the street from them. So, I was able to have my dress altered for a major discount. I'm sorry to say, but I forgot the lady who helped me look for my dress. Though I will say, from the times I went in there to pay on my dress, everyone I met was friendly, and very easy going. Very pleased with The Bridal Shoppe, and I still haven't seen another dress I love as much as mine! Thanks for all the help, girls!

was stuck in between two dresses and she was very patient with me. The service I received here was great! I wold recommend them.

looking for but also to the idea I was open to try different things. Plus we got great discounts on other needed items, such as bridesmaid dresses, guys attire, & the bus. The guys attire was not as great of an experience. In the end everything was fitting and looked amazing on wedding day but every single person had the wrong size ordered. When the measurements were being taken they kept telling this girl they have never worn sizes like 2xl or size 38 pants, yet she insisted she knew what she was doing. Surprise, surprise when they came in they were swimming in their clothes. They did fix the mistake and rushed ordered the correct sizes, but I think they could have saved everyone the rush order and extra trip if this girl would have just listened.

ver called to let us know that the bridesmaid dresses we're in, they ordered dresses 10x too big so alterations we're very difficult. On the guy side, I told them the lost of everyone of the groomsmen and ushers, so with so many people the grooms should have been free, but they made him pay a deposit because they only had 4 people down as renting (we had a total of 8). When the guys went to pick up their tuxes, they still made him pay and then overcharged the junior groomsman. They had all of their measurements wrong, I asked not to have "slim" pants, and they ordered slim pants, so they didn't fit the groomsmen. On the day of our wedding, the buttons on the jackets fell off BEFORE the ceremony! Causing alot of issues at the church. When I went in to talk with the shop about the complaints, the owner was VERY condescending and rude and did not take responsibility for anything and basically said all the problems were due to my bridal party. (This is the new owner by the way). I would not recommend going there for anything.

bought off the rack, but still in their possession. Then when I went to pick it up none of the breaking had been fixed and it had not been steamed like I was told. Overall TERRIBLE experience

ct. I love The Bridal Shoppe! They are also affordable and have tons to choose from. Jennifer is the best!

d save 180 on my dress. I thought no brainer sure. Well the next time I came in the staff was not attentive at all, and very rude to all my girls pressuring them into choosing to buy right that day. Even after some of the girls stated they couldn't afford the dress that day. After the poor service and rudeness of the staff we ultimately decided not to buy the dresses there. Fast forward a few weeks ago I went in to payoff my dress they said my balance was 189 which is what I was expecting. I paid it off then decided to order my veil too which was another 188, I put half down. I came in today to pick up my veil and pay the other half and they said I owed 270 because I didn't do the VIP program. I told them I was in a few weeks ago and told them I was paying it off and no mention of it then. They offered no apologies, nor any assistance and insisted to pick up my veil I had to pay them 270. Now because they royally screwed me over I will not be able to have hair and makeup done. This was the most awful experience ever when it should have been fun and exciting. I would never recommend this shop to anyone.

ct dress and were VERY helpful. They didn't have a ton of others girls scheduled at the same time as me like the other shops so they gave me plenty of attention and were very helpful and didn't push any dresses on me that weren't in my own taste (and I'm very picky). Overall, they were amazing and I highly recommend that everyone who wants a maggie dress shops there. (ps, clarice's was the most pricey of the places I went for the same dress style numbers)

s never left alone for any long periods of time. I was also happy that she was willing to stay in my lower price range.

first. It was not the type of shopping experience we expected. We were limited to 90 minutes. A young girl helped my daughter and did not offer any guidance or suggestions. We decided to make the drive to Crystal City to go to The Bridal Shoppe and it was worth it!!! Marion helped my daughter every step of the way. My daughter was interested in ball gowns so Marion helped her select dresses. The part I appreciated the most was that Marion also encouraged her to try on other styles. She talked to my daughter about her size/shape and the reasons other styles would look good on her. Well,thanks to Marion, we ended up LOVING several styles that were not ball gowns! Marion was so professional and I marveled at her ability to point out the positive features of every dress without ever giving her personal opinion. When we were all in agreement that my daughter had found "the dress" Marion suggested that she not try on the remaining dresses in the dressing room. That was perfect advice! My daughter now has the wedding dress of her dreams.

e star treatment. We also outfitted all our groomsmen, flowergirls, and bridesmaids here. When one of my bridesmaids lost so much weight her dress was falling off of her, they fixed it with no fuss.

discontinued a month ago :-( THANK GOODNESS I had one more place to call... The Bridal Shoppe! And they found one in their store. In the color I wanted. In my size. It was fate... period! Months before my wedding I went back to the Bridal Shoppe to buy the rest of my accessories! They were so great and nice to me, and I am forever grateful!

However, the first seamstress we worked with refused to hem my dress because she would have to untack lace from the bottom. Several of our groomsmen also had trouble with their suits not fitting.

the only one that did this. This upset me because I might not have purchased the dress knowing this. So then I figured I would just get a nice headpiece instead. When I found one that I liked, another worker said she would write the item number down for me and stick it in my file so I could order it the next time I came in. The next time I came into the store, they failed to have my headpiece written down, and I didn't see the one that I liked anywhere. Supposedly this worker got fired too. I was very disappointed because they failed to keep their word; as a bride, I didn't see my dress looking as good as what it would have if the promises had been kept. I received no refund for my troubles. However, I will say that they are much more reasonable than other bridal stores, and they actually have smaller sizes to try on in store. Moral of the story - do not go in expecting good service, but go in expecting to save money.

s always good, and they have a nice VIP package that helps out with costs.

ess was beautiful!!! On the wedding day,however,the loops of my dress were ripping ;( I was almost not even able to wear my dress but someone came just in time with a sewing kit! I believe it was a manufacturer defect and it is being sent back. The bridal shop was very understanding - lets just hope they can get something done. It is not OK for your dress to fall apart the ONE day you wear it.

to fix it. Besides being unorganized the customer service and selection were great

number" vibe we had been getting from some big name stores. We purchased the bridesmaids dresses and tuxes from here as well, driving our friends and family out for their fitting. All was well until it came time to have my dress altered. First, though the store and seamstress are supposed to keep hours until 8:00pm two nights a week, the seamstress would not set up an appointment time after 4:30pm. Even when my second dress fitting happened to also be a mandatory work meeting, I explained my boss told me I would be written up if I left work early that day, the seamstress would not budge. She simply told me then I would have to wait an additional three weeks to have my second fitting (which was just six days before my wedding). I went ahead and got written up and my mom used vacation time from work to come with me. Being frustrated with the situation, I was relieved when that fitting was over. But then I had to actually pick up my dress which was horrific. I really am not a big crier, but by the time I had actually tried it on, I was balling. The hem job was horrible with the left side so short, my shoe was actually showing and the right side long enough to actually touch the ground (which was how I wanted it). One bustle button was five inches higher than the other, revealing the back of my ankle with the dress was bustled. The bodice was taken in so much that it would not zip (I had actually lost weight as well). The cap sleeves which buttoned in had ripped off on one side and were merely attached by single strings. While another seamstress finally fixed most of the mistakes (another than the hem job), we had to go out another five times just to get my dress. This means that between tuxes, bridesmaids dresses and my dress, we travelled out 12 times...much more gas than made the low prices worth the trip. Similiarly, we did not get compensated in any way for these errors and the seamstress is still employed there. When we went in to talk to the manager about that seamstress keeping our money for something someone else had to fix, the seamstress and two other store employees ran into the room next to us, giggling, one holding a finger over her mouth and shshhing the others while they listened in to our conversations. (Apparently, they forgot the room is full of mirrors and we could see them do the whole thing.) We definitely walked away not feeling the same personal vibe that had cemented our decision to give them our business in the first place.

idal Shoppe quickly fixed the problem and had the company send me the correct dress. They were very friendly and helpful! The price was great and the alterations were wonderful and very affordable!!

ways outstanding. Highly recommended.

PTIONALLY reasonable. I would definitely recommend this shop to all.

s, and trying to make them all look like that 2nd dress, I called this store, they pulled my information which had my cell phone #, I told them that my mom, sister and best friend would be with me if they still had the dress to try it on for the final time, and perhaps order that dress. They were excited and said everything would be ready for me! We drove the 40 mins. to get there only to be told they can't find the dress! As it turns out they sold it sometime in the last hour that they were open after my call or the 3 hours in the AM that they were open the day after the call! Why did they waste all of our time? They wouldn't let me try on the dress...they let us look at it...but we know ladies, that will NOT suffice when you are making the final decision! They had nothing to offer me, were not apolgetic, and never said anything about my call only the day before. As a consolation, they offered us to look at bridesmaid dresses....and I have to admit their bridesmaid dress selection is NOT all that impressive! I will NEVER recommend this store to anyone...I ended up getting the dress at Clarice's where they even offered my 20% of the dress's price in store credit to be used on shoes, jewelry and bridesmaid gifts. The help I received at Clarice's was far better than that at the Bridal Shoppe. I would recommend them to everyone!!!

a drive from St. Louis.