The Campbell House Lexington,Curio Collection by Hilton

ugh great things about Lindsay (event coordinator) and the staff. Everything went so smoothly and we were able to stay within our budget. I would recommend this place to anyone!

as going to be. It was very hard to ever get a hold of the events planner, and apparently Hilton does not need money because my husband tried for months to get a total cost and make payments. Still never heard from anyone and so ended up having to pay over $20,000 in one payment the day before the wedding. At the reception, the food tasted nothing like what we had at our tasting. Everything had very little flavor and was similar to hospital food. Once everyone left the reception to go outside to do the bride and groom send off, our wedding planner started taking down all the beautiful flowers that my husband and I spent $8000 on. We hated all of the huge, beautiful centerpieces to go to waste so we allowed guests to take home loose flowers that were laying on the tables. All of the bridesmaids bouquets were put at the back of the room with all of the other items we were taking home. When returned about 10 minutes later my friend said that all of the workers who were breaking down the room, went over and took several of the bouquets. She tried to chase them down a hallway to ask them to return them but they did not. All that was left was the brides bouquet. I headed to the front desk to inform them that several workers at the hotel stole the bouquets, and I happened upon a security guard employed by the hotel. I let him know what happened and asked him to please go find them and ask them to return our flowers. He came back and told me that we said they could have them. I was stunned and said that was not the case. He refused to do anything else. I was so angry and ask why he was not doing his job snd he literally raised his voice to me and said "I've been too busy dealing with your drunk guests"! Which is a lie. I was completely appalled and said that I was going to get my husband to talk to him and he proceeded to tell me that he would "clean my husband's breaks and anyone else that had a problem with him"! I was so in shock and stunned! I went back to the ballroom to get my daughters bouquet which was the only one that hadn't been taken, and in those few moments it was also stolen! So l headed back to the front desk to tell the 2 gentleman(I use that term loosely!) working that they had gone back and stole the only remaining bouquet and they just looked at me and said nothing at all! My husband tried to get them to do something about it and one of them proceeded to laugh at him and my daughter who by now was in tears. Then the security guard comes up and tells my husband that he called the police because he felt threatened by me! FYI I'm 4'11" and 120 lbs! I was so upset that I just went back to my room while my husband waited for the police that were called because I was so threatening! Of course they didn't believe shit the security guard said, not to mention several of our guests were police officers and FBI personnel. I am absolutely at a loss for words at the horrible way that we were treated at this establishment that we had just spent over $25,000 at not including the mass amount of rooms that we and other guests paid for. This night has been a total nightmare and the memories of the best day of my daughters life have been completely tainted by the horrible treatment from staff towards our family and friends.

ore. We cannot thank you all enough! We will definitely be back!!

ur! I loved how responsive & accommodating they were!