The Desmond Malvern a DoubleTree by Hilton

y were professional and pleasant. The cocktail hour in the conservatory was amazing. The food was delicious. Our entrees were filet halibut and vegan risotto. All were cooked perfect. All meals were served hot not just warm. The hotel staff were friendly and made check in easy for our guests allowing some early check ins. My daughter and son-in-law had the perfect wedding. Thank you Desmond Hotel Staff

ho would remain my point person for the next 18 months of wedding planning. Since all of our guests would be traveling for our wedding, it was very important to me that my guests were able to stay somewhere nice after a night of partying so finding a venue in a hotel was ideal. I had made a couple of trips to the area to visit venues, and fortunately, on that first trip, I did visit The Desmond. I was immediately taken back by the charm that the reception hall had. The cocktail area was beautiful and bright with many windows and would be ours for the night. The reception room itself was intimate and romantic with beautiful molding and chandeliers. Even better, The Desmond was undergoing renovations which to my happy surprise meant a new dance floor, beautiful and neutral carpeting, and a modern and updated bathroom. Aesthetically, I knew it would photograph well and I could picture myself dancing the night away there. Beyond that, the food was excellent! All of our guests left with full bellies. More than that, the pricing of our meals was also perfect. Finally, and this was a huge part of my huge satisfaction with The Desmond, Karen was such a blessing to work with. From the first moment we started speaking, she worked with my husband and I to make sure everything about our day was perfect. She made sure we had the desserts we wanted, the uplighting included, the meals to accommodate our friends and families with allergies and dietary restraints. She kept me updated with how many rooms were taken in our room blocks. She made sure that my dad and husband had their favorite beers. She worked with my parents to arrange breakfast the next morning for our many guests who stayed overnight. She met with us many times in the months leading up to the wedding and was always available to chat and was very prompt with emails. Even though she wasn't scheduled to be at work late on the Saturday we got married, she made sure to be there to see my husband and I just before we walked into the reception and to wish us well. We cannot say enough great things about The Desmond and would absolutely recommend paying them a visit if you're looking for venues in the area! Thank you Karen, Kevin, and everyone at The Desmond for making our wedding the most perfect day and the perfect start to our happily ever after!

online that the Desmond had the space available on our date. I called obviously distressed (like an hour or two after I found out about my original venue) and they took such amazing care of me. They immediately told me not to worry, they'd make things work. We worked with Kevin and he was absolutely fantastic. Even though we had a condensed time frame to get things set up, we did not feel we missed out on anything with him. Everything was fabulous there from the front desk staff, the food, and the service. The pricing was very reasonable as well, and Kevin worked with us to make sure we could get the best value possible as he knew we lost some money with the other venue that cancelled on us. The property is very nice, and there are a lot of options for places to have your ceremony and reception. We had our ceremony in the Conservatory, the cocktail hour in the lobby area next to it, and our reception in the ballroom. The hotel comes and collects the card box after cocktail hour and puts it in a locked safe for safe keeping. As part of your wedding package, you get a free night stay on your anniversary so my husband and I will be going back next week and are very excited. They also order the wedding cake from Masters in West Chester which is one of the best bakeries in town (included in the food package). Plus Masters as part of the package will give you a free small cake on your anniversary to celebrate (upgradable to your exact wedding flavors and frosting for $15). It's a great place to stay too, and their onsite resturant is delicious. The front desk agents always greeted us and offered warm chocolate chip cookies to us and all our guests (even when my husband and I were just going to discuss plans). Can't say enough good things about this venue!

was absolutely delicious!! The staff made sure my husband and I ate and always had a drink in our hands. All our guest and I can’t say enough how wonderful everything was!! I 100% recommend The Desmond for any event!!

the Fork & Bottle restaurant; everything was great! The entire staff at The Desmond was wonderful to work with!

astic, and the bartender Dottie was unbelievable!! People are still telling me how much they loved their bread pudding! I met my husband at a wedding there, and I am so happy I was able to have my big day there too. Thank you to all the Desmond hotel staff!!

ridal suite was gorgeous. Also, the bars after the wedding were convenient and fun for our guests.

d over 150 people comfortably. The food was outstanding too. I highly recommend this venue for anyone.

and helpful when accommodating all of our guests. The wedding coordinator, Karen Eubanks, and her crew were hands down amazing! Karen was so helpful and so easy to work with; she made sure that everything ran smoothly, and gave us the best recommendations for some of our vendors. She also made sure that all our decorations for the cocktail hour and reception looked exactly the way we wanted; she executed on our vision perfectly! And the food...sooo delicious! People still tell us how good the food was (short ribs were a hit)! Thank you to The Desmond for helping make our day so special and perfect! We highly recommend this venue.

atience, professionalism, and enthusiasm. The venue was a great value, with so much included (food, drink, cake, flowers, breakfast, wedding suite). It was also very convenient, since more than 90% of our guests were traveling from out of state, and they could stay overnight. Andy, the Banquet Manager, ensured that all our needs were met throughout the night of the wedding, and everything went off without a hitch. All of our guests raved about the stunning décor, the delicious food, and the outstanding service. Truly, it was a perfect day, and I would recommend The Desmond to anyone who wants an amazing wedding day!

reat to work with, and everything ran very smoothly even when we had to change locations for one event at the last minute because of rain. They also helped us coordinate the transportation for everyone to the wedding - the only complaint for that was that the buses were a little early to the wedding. Overall, the Desmond and Samantha were fantastic.

enjoy our special night! I really could not have been happier with choosing the Desmond for the most special day of our life.

od! We will be recommending the Desmond to anyone and everyone!

nd the staff kept everything running smoothly. All of our guests commented on how fantastic the venue and staff were! I highly recommend the Desmond!

helped my clean the soda spill down my dress! The room was absolutely beautiful! The food was great the dessert table was raved about! At the end of the night I was upset that I didn't get a chance to enjoy my cake or any dessert. When I got to my room at the end of the night there was cake and champagne waiting for us! SO NICE! Everything was perfect. Very pleased!

places to make sure we were certain, but every other place paled in comparison to The Desmond. Everything from the food to the service to the team were top notch, and they take care of so many details for you. We had centerpieces, uplighting, the cake (and they even add a chocolate covered strawberry to the plate!), linens, table settings, honeymoon suite included in our package. They also made sure we had clear expectations and the contract and plan outline were intricate. You name it... we had nothing to worry about. Kevin (THE MAN), Alyssa, the banquet managers Andy and Kevin, our server Carol, and everyone in between gave us nothing but the best. The food was delicious, and during our tasting, we talked with Kevin for more than an hour. He made us feel truly welcome. We heard rave reviews from every single one of our guests about how The Desmond went above and beyond, from the ceremony, which was held in the Conservatory, to the reception, which was held in the grand ballroom. One small example... my aunt has a dietary restriction and can't have gluten. We didn't know this in advance, so when she didn't eat her crab cake, the server asked what the problem was, and when she told them, they brought back lump crab meat so she could still enjoy her meal. WHAT?! WHO EVEN DOES THAT?! They also worked with us to get all of our out-of-town guests (the majority of our headcount) rooms, even though the hotel was absolutely packed that week/weekend. Phenomenal all around, and would get married here over and over and over again. You should seriously just pick this venue and thank us later. We love every. single. aspect. of The Desmond and will be visiting for dinner and happy hour soon. :)

smoothly. Carol was so sweet and willing to help out in any way. We loved The Desmond!

had a fantastic time at our wedding. They exceeded all our expectations! You can't go wrong! It's a great location and the rooms are comfortable and clean. We even had an after party out on the terrace. They are experts in wedding planning and gave us an unforgettable day!

also delicious, I couldn't be happier with our choice. Thank you Andy for overseeing our evening, we didn't have to worry about a thing.

t all. They were very accommodating and handled our large group (we had 62 rooms booked!) with ease and everyone said they had a great stay. Their rate was very reasonable as well. Guests said it was one of the best values they ever had while staying on a hotel room block rate. Also offering to pick guests up for free at the Paoli train station was also super helpful as well as accommodating so many early check-ins. They also coordinated our shuttles for no extra charge which was a huge help so I did not have to deal with the vendor. We also hosted our after party on the back deck which was great and a day-after brunch in the garden room. Both events went so smoothly! They were extremely responsive. I was probably the most hands-on bride that didn't even host her actual wedding at the Desmond, but they really were phenomenal to work with.

e helpful. She had answers to every question and was an immense help along the way. The day of banquet manager was Kevin. He knew exactly what our vision was and made sure it happened. He kept us and our party on time and on task, but also made sure we had some moments to enjoy. They food simply put was spectacular. We did stations instead of plated dinner and would highly recommend this. The sirloin and pork loin were excellent, and the short rib ravioli's were a show stopper. The staff was excellent as well. All our guests had a great time. Price was very reasonable as well. I felt like we got great value for what we paid.

had an open bar and light snacks after the rehearsal at the Desmond on the back deck, everything was beautiful and no issues. Saturday the bride and groom got ready in separate suites at the hotel and the staff was so accommodating and the rooms were the perfect size for a medium size bridal party to get ready in. I worked directly with the Desmond to organize shuttles for our bridal party and the wedding guests from the hotel to the wedding venue, they found vendors that were extremely reasonable. Sunday morning we hosted a buffet brunch for our guests in the garden room and the staff decorated the room so beautifully and the food was great quality!

e rooms are very nice and give you a homey feel. The restaurants onsite were great and a fun place to go after the wedding! Overall, we would definitely recommend having your guests stay here if you are getting married in the general area! Thank you Desmond!

very responsive. She made sure everything was how we wanted it to be! Kevin was there the night of our wedding and really helped the night flow smoothly! We also were able to "peek" at a few wedding receptions as they were being set up; this was great, because it allowed us to see what the space looks like for a wedding reception! The staff were busy setting up, but when they saw us looking around, they asked if we had any questions. That really showed us how attentive and customer-service oriented they all were! The space is absolutely beautiful and we received many compliments on the service and the food. One of the best parts is that this venue is a hotel, so you and your guests can "take the elevator home!" My parents hosted a breakfast at The Desmond the next morning for our out of town guests, and really raved about it (my husband and I were already on our way to our honeymoon). You will NOT be disappointed in this venue!

being able to do everything in one location, my girls and I got ready in the presidential parlor and my groom got ready in our suite for that evening. Then at the end of the night we didn't have to worry about travel as we all just moved out to the deck for our after reception drinks and got to relax with our guests. The next morning we also had a private breakfast onsite which was delicious and everyone definitely loved. All in all The Desmond is an amazing place for a wedding and I would recommend it to anyone looking for an amazing venue and staff to run their event.

portant clients of all time :) The food was outstanding-- very atypical of other hotel experiences.

ectly classy for our families, and 100% fun for our friends. Everyone has been telling us that they've never been to a wedding reception that was more fun. We left feeling like the staff were new friends. Thank you to everyone at the Desmond.

uly something for everyone and every budget. Our centerpieces were included with our package from Blue Moon Florist and were spectacular, as well as our cake from the Master's Baker! The Desmond also had a shuttle for all of our out of town family to take to the wedding ceremony at the church the day of the wedding. The cocktail hour was superb! Our photographer had us done in time so we got to enjoy time mingling with our guests in the stunning conservatory with a large assortment of passed appetizers as well as stations. The staff was extremely attentive, making sure we didn't have to worry about food or drinks all night. They also took care of our VIP tables which was extremely helpful with my elderly grandparents. The accommodations in the bridal suite were gorgeous - when we got to our room we had cake slices and a bottle of champagne waiting for us along with all of our gifts! They really take care of you. The Desmond truly makes you and your husband/wife feel extremely special and pampered. We cannot say enough good things about this venue! BOOK IT!

ng manager, made sure our day went smoothly. Our conservatory ceremony was beautiful, the food was great, everyone was so nice and accommodating, we couldn't have asked for a better place to host our special day.

st people were from out of town, and the fact that they would be accommodating to the possibility of military orders changing at the last minute. They provided us with a list of vendors they had worked with before and recommended, which was so helpful! We ended up using quite a few of them and they were all awesome. It was also nice that the flowers and cake were included in with the wedding package, two less things to worry about paying for! I also ended up going to a bridal show at The Desmond, which was additionally helpful for finding some other vendors. Not sure if they do it every year, but if you are planning on having your wedding there I would recommend it! We worked with Karen who was so helpful from day 1 all the way through to our wedding day! She was very accommodating to our limited availability to meet due to living several hours away. She was around the entire weekend of our wedding to collect all our decorations and favors to set up and make sure everything ran smoothly. There was a set day for the food tasting, but we were unfortunately unable to make it due to work schedules so they set up a personal food tasting for us. The catering manager was very helpful and talked us through all our options, and the food was all amazing!! We had a smaller wedding, but since we had it on a Saturday, we had a minimum amount (I think $18000) that we had to pay regardless, so I would look out for that if you are also planning on a smaller wedding. We didn't quite meet that amount and just ended up upgrading the bar so everything worked out. The day of they provided me and the bridesmaids with a room to get ready in, so the salon came right to us, which definitely helped with timing! We later used that room to have a private cocktail hour with just the bridal party, and it was super nice to spend some time relaxing with them before the reception. If I haven't mentioned it already, all their food was amazing! From the dinner to the catered snacks we had at Fox and Hound to the incredible breakfast buffet in The Hunt Club the next morning, I would definitely not mind eating there again! Despite vegetarian options not being on the original list of food options, they did accommodate our vegetarian guests with what sounded like a ton of delicious pasta! Most importantly, it was awesome having everything in one spot, and I would think way less stressful. Our honeymoon suite was spacious and gorgeous. While our reception was going on they brought all our gifts and anything else we didn't need back to our room for us and they held onto our decorations at the front desk overnight. They left us some extra treats in the room too :) I didn't get much time to eat my dinner during the reception but they warmed it up for me afterwards and brought it over to the bar in the lobby where we were having our afterparty. Bottom line, a perfect place to have your wedding! :)

n! Everything went smoothly from the reservations to the transportation to and from the venue to the late night after party! Our guests had nothing but positive things to say about their stay and we had a wonderful time!!

new what we wanted and took care of the rest, even anticipating somethings before we knew we needed/wanted them. They provided a bridal suite for my girls and I to get ready. They then turned over the room for the bridal party to enjoy apps and beverages before we went into cocktail hour. The day of Karen made sure the timeline went as planned. We had an outdoor ceremony with rain looming, so timing was necessary. Afterwards, Karen made sure to get me from cocktail hour and get the reception started right away. She was amazing. My husband and I had our own waitress the night of and it was fabulous. I never had to ask for anything! During the reception, Andy was our man. He was there every step of the way. He knew I wanted to keep the party moving and people dancing all night and he made sure to keep it that way. The staff at the Desmond is beyond any other I have encountered. They love their jobs and it shows. The food was amazing, from the cocktail appetizers, to the reception meals, to the decadent dessert bar...it was impeccable. My guests are STILL talking about the food. I can't imagine having my wedding anywhere else.

ntastic! My groom and I are truly grateful to everyone at The Desmond who helped us make our dream wedding come true!

rior to booking our wedding reception. Our event coordinator, Karen, answered all of my questions and catered to all of my needs throughout the planning process. It truly was a pleasure working with her. The event itself progressed seamlessly and we were well taken care of the entire day: from a getting ready suite to the complimentary overnight newlywed suite. We have received dozens of remarkable comments from our guests regarding all aspects of the wedding reception. You will not be disappointed! We also appreciated that their package included the chair covers, wedding cake and centerpieces (which are easily upgraded). Other reception enhancements (napkin color, chair sashes) and the dessert upgrade were very reasonable, as well. There are zero complaints here! Thank you!

we knew we were in good hands and that made the process much easier. The venue itself is both gorgeous and spacious. We had 210 guests and it never felt crowded. The food was wonderful, the banquet service was incredible, and the staff did a great job of keeping things moving. Andy made sure everything flowed smoothly on the day of the wedding and kept track of every little detail for us. We never worried about a thing and he communicated with the band and our photographer throughout the night. We were glad we made the choice to have the ceremony in the ballroom. It was really lovely. The guests stayed at the hotel, which made everything even easier, and we had an after party at the pub. If you're looking for an outstanding venue, I highly recommend checking out The Desmond. They are true experts and we were so happy with the way everything turned out!

t the Desmond) made that happen! At times I thought that some of our requests sounded crazy, yet she was so sweet and got us any and all information we could use. The food was spectacular, as were the servers. The staff at the Desmond made it so easy to plan our big day from out of state. We also felt comfortable referring our guests to "take the elevator home" the night of our wedding because of the awesome rooms. I would definitely recommend The Desmond for any bride that wants easy planning, and spectacular service. There is only one word to describe our experience at the Desmond: AMAZING.

my questions, eased my mind with any concerns I had and basically made me feel extremely comfortable that on our wedding day I would not have to worry about anything! The day of was perfect. We are still getting compliments from our guests about the outstanding quality of food, customer service and the band (which was a Desmond referral!). I could write a book about the Desmond, seriously worth every single penny! Highly, highly recommend! We can't wait to go back on our 1 year anniversary!

riendly manner. A WONDERFUL PLACE OF AN EVENT

e delectable cuisine to the grandeur of the ballroom, The Desmond made our wedding day unforgettable. I highly recommend this Chester County charm!

nd Rachel were instrumental in setting up our wedding block and accommodating as many guests as were possible.

d the Desmond enough!

morning. I couldn't have asked for more!

even went above and beyond and created a special Cincinnati chili appetizer for us.) - Karen Eubanks was our wedding planner/day-to-day contact. An absolute dream to work with, she kept everything so well organized, we felt completely comfortable in her hands and confident in her expertise. She went above-and-beyond, coming in on her day off to accommodate my visit from out-of-town and even making perfect suggestions for special touches to hors d’oeuvres, décor, etc. - Andy Davidson was our Banquet Manager, the day-of-the-wedding coordinator. He was phenomenal. We literally didn’t have to think about a thing; he so smoothly coordinated everything that day. He was practically invisible as he coordinated all of the little details for our reception, then he would show up exactly on time to coach us through the next event (bouquet toss, cake cutting, first dance, etc.). We would have been lost without him. - Everyone at The Desmond really went above and beyond to make things special for us, and they responded to every question, call, and email as if we were their top priority. - Guests were so impressed with the venue and food that my parents actually received thank you notes telling them it was the best wedding they had ever been to. - They have a beautiful conservatory/glassed-in area that makes the perfect spot for a cocktail hour. - The reception hall itself was perfectly arranged to our exact specifications, and the staff put a lot of work and effort into accommodating all of our special requests (including food stations instead of a sit-down dinner). - We had an afternoon reception, so we also did an after-party on the outdoor deck behind The Desmond. The same team helped organize this, and it was as perfect as the reception was. Incredible attention to detail (the team moved all of our centerpieces from the reception out to the deck before after party had started without us even thinking to ask), and perfect flow of food and drinks. - We also used the Desmond shuttles to help transport the bridal party and guests. Worked with Frank Kaczmarski on this, and he was extremely professional and accommodating – even offering to rent additional shuttles when another bus we had booked fell through at the last minute. - Every member of the staff that we dealt with, from the people mentioned above to the people at the front desk, in reservations, servers at the reception, after-party, and breakfast were top-notch. We could not have asked for a better experience.

r small Kevin Kessler was more than willing to meet with us and even preordered linens in so we could see them in the ballroom and decide what we wanted. With a lot of picky eaters in attendance, the staff customized the menu with a few pub style hors d'oeuvres for our cocktail hour. We have received nothing but rave reviews from our guests about the staff, food and experience. The day of the staff was extremely helpful and attentive especially Carol, Andy, Kevin Davidson, Karen, and Moreen. The day flowed very well, we especially appreciated the staff giving the parents a "sneak peak" of the ballroom. You truly can not get a better deal in the area!! The hotel was very friendly and accommodating. After the reception most people remained at the hotel and spent the remainder of the evening in the Fox and Hound Pub inside the hotel and the staff there was warm and friendly. All the guests who stayed the night at the hotel had an enjoyable experience. We can not wait to go back for our first anniversary!

ony that connected the living area to the sleeping area. Needless to say, we booked that, only to find out when I checked in Friday night they placed us on the first floor which obviously doesn't have a balcony (there went all my get ready shots on a balcony out the window, pun intended). When I went back to the front desk (the guy was rude) to question this, they didn't have another comparable suite available, so they down graded me to a king that did have a balcony. The room was a NIGHTMARE! There were cob webs in the corners, dust bunnies under the desk and nightstand, broken dresser/tv stand, water stains on the ceiling, stains on the canopy bed, piss stains around the toilet, mold in the shower, etc... I didn't want to be a complete pain so I let it go that night and went down to the desk in the morning. The lady that time was kind enough to transfer me back to the original suite I wanted on the 4th floor with a balcony, but couldn't do so until later that evening since it was already in use. They didn't charge me any extra for that room, which was nice I suppose... but it obviously wasn't already booked so who else would have used it? In all reality, I don't think I should have paid for the first night since it was a complete disaster and as a bride, they made my overall day more complicated... not being able to get ready in a dirty room, had to reschedule my morning of the night before, and then had to re-check in to my room in my wedding dress after my wedding!

them to anyone!

nd, the bride and groom receive a complimentary room for the night of the wedding. The hotel is also relatively easy to find off the major highways.

provided us with medicine, bagels and ginger ale at 5 am. Great service and a great value. We also had the rehearsal dinner there the night before which was a huge success. Would highly recommend the Desmond for any event.

as great to work with and very compliant with our needs and requests.

o mention, the food! everything they did was perfect! I would HIGHLY recommend having a wedding or any other special event there.

estment! Two thumbs up all around!

ght and then the next morning we went to brunch. Brunch was about $20 per person and it was disappointing. Not a lot of food options. Brunch is also a buffet style and we were still charged a 20% tip. I would not have minded paying the 20% tip, but our waitress was slow and unaccommodating. The 2 bus boys that were there did more for us than what she did. However, the Desmond is a nice place to stay if you are looking for a place after your wedding is over.

ut perfect. I would have to say the best things about the desmond was their service and their food. The Staff was so kind and accommodating. Anything that my husband and I needed.. they were there to help us. My Uncle’s favorite part was the bartending service and how he never had to stand in line for a drink. The quality of the food was excellent. To this day, I still have people calling me to tell me that the Filet was the best filet they ever had and they couldn’t believe the size of the shrimp and crab legs. Another great thing about the desmond is that they are also a hotel. My family was from out of town and it was so nice to have everyone stay in the same place. We just had a ball on my wedding weekend and I really have to give a huge thanks to the Desmond Hotel

nt desk staff and finally the wedding coordinators. The Desmond is a beautiful hotel with a very homely, yet unique feel. Our wedding coordinators put us at ease from our first meeting in September all the way through the end of our wedding reception in May. They provided a step by step checklist of when and who to contact regarding floral arrangements, the wedding cake, taste testing, DJs and bands. We picked the vendors and they coordinated the rest. It was a great deal of stress off our shoulders and really made the wedding planning an enjoyable process! My husband and I included a candy table and photo-booth in our reception. Because of this, extra set-up was involved on behalf of the hotel staff but they did a fantastic job and pulling everything together in a beautiful/fun display. Many of our out of town guests stayed at The Desmond the night of our wedding. The rooms are very clean and nicely sized with comfortable pillows and beds. The Desmond was a pleasure to work with and we would definitely recommend them for future events :-)

details . . . and the list goes on and on--could not have been finer!!! From our very first meeting with the staff in June of 2009 through the week after the wedding (10/24/10), the service and attention we received could not have been more wonderful--and we have been to weddings at many different venues. We received very positive feedback from our guests, and the bride and groom were in heaven and so grateful to everyone at The Desmond for making all their wedding dreams come true. We would not hesitate to use The Desmond again for any special event.

test and most professional people you could imagine... I would definitely recommend her if you are having your wedding here. Every last detail was taken care of us, from the first food tasting to the reception details/meeting we had, to the wedding gifts being compiled in our room for us when we were finished downstairs. The service is A++ and there were many times Karen met with us after hours just because my husband and I worked during the day. I can't imagine having been married anywhere else!

n hour which they said someone was coming to look at it. We then had good music for abotu 10 minutes at the end which was disappointing.

ny of our guests. They were amazing in every single way, and treated us like kind and queen everyday we were there. They did everything we asked and more. This was an amazing hotel/reception location, and would recommend it to anyone! We cant wait to go back for out 1 year anniversary!

t they kept the bar open for us late on Sunday night after the ceremony for us to have a little after party. I am also amazed that every staff member I encountered knew I was the bride! It was sweet.

ng pictures at the hotel can be difficult. There are some pretty spots to take pics, but you are limited.