The Flower Studio

lost my initial 500.00 deposit, which the check was cashed. Chalrie promised it would be straightened out and he would find where the payment was applied. At the final meeting we were unable to agree on numbers there was suddenly a 500.00 difference, I could not make sense of. Charlie then informed us of a 500.00 "design fee". He explained that the initial 500.00 payment was for the design fee and did not go towards overall balance. Funny that 3 people who were at our meetings never heard of this design fee in prior meetings. Quite the coinsidence that the initial 500.00 was misplaced and suddenly at the final meeting a 500.00 design fee came up. Honestly he didn't design much , I came in with pictures of exactly what I wanted. Upon mutiple requests for itemized breakdowns, Charlie was unable to provide via email because of the software they use we went to the studio for a 3rd visit. 4 weeks prior to the wedding I felt I had no choice but to pay and take it as a loss. I expressed my disappointment to Charlie who then took off a 150.oo delivery fee that was applied twice. Charlie bad mouthed my reception vendor mutiple times, spoke of a refundable deposit that I would loose, that by the way did not exist, and talked about vendor fees that he was being charged, that come to find out DON'T exist either. Also at the final meeting he was suddenly unable to accept credit card as payment even though he had gladly taken one over the phone when the initial 500.00 payment was"misplaced". Overall Charlie did a beautiful job on the flowers but dealing with him felt shady,unprofessional, and stressed me out beyond belief. We felt taken advantage of and scammed out of 500.00. As beautiful as the flowers and table arrangements were I would not recommend doing buisness with them.