The Gillespie

at it will be warmer for my wedding. As I’m getting prepared for the wedding I’m getting phone calls saying this place is freezing they won’t do anything about it, they are being nasty about the situation. Upon my arrival I am meet by my caterer saying this place has no hot water! He says I have to run across the street to ask can I buy some hot water. If there is no hot water no food. So he end of paying a restaurant for hot water and had to warm up his own water for hot water.( there is a video) As I get upstairs I instantly notice how cold it was, I mean it was colder than outside.( I have pictures of the thermostat) coordinator repeated it will warm up when your guest arrive. Long story short, it never did my guest left my wedding during pictures and during reception because it was so uncomfortable. The Gillespie tried to offer us bottles of alcohol stating “we want to try to warm you up from the inside out” but me and my husband don’t drink, which was stated several times so we gave it to our guest. Cutting my cake everyone that was there had to turn they cell phone light on to get a good picture. After cutting the cake, we just decided to clean up and leothe venue even with time available. When I see my guest I hear how well my food was how beautiful the wedding was but the first thing everyone always say is WHY WAS IT SO COLD, IT WAS BEAUTIFUL BUT FREEZING. This is ridiculous! We have so many pictures of all the obstacles that we where faced with. Will be posted soon! It was the 4th! Pictures coming soon. If there was an event after mines if it was perfect it’s because of my team! Will be taking further action!!!!!

p on things. For anyone looking into the Gillespie, we had an AMAZING experience and I would strongly recommend it. I last minute scheduled a tour with them and when we were picking a venue and it was the best decision I made. What a fabulous experience everyone had at the Gillespie! It was so perfect and beautiful. All of our guests raved about every aspect of your venue. And everyone at the Gillespie was so professional and helpful and organized. We greatly appreciate everything! We looked at many venues and the Gillespie was by far the very best in Louisville in many ways (see below) in our opinion! We looked at most ALL of the venues in the Louisville area since we did not have a strong direction when we started the search. I truly think we may have toured over 25 venues trying to find one that felt right. The beauty of the venue is so impressive and makes such a statement. I love the detailed ceilings on the second floor, ALL chandeliers everywhere, the gorgeous entry foyer, the furniture and wood walls and doors in the bride's dressing area, the beautiful flooring on the main floor, the lighted draping above the main floor, the branches with up-lighting - exquisite!!!!, the fact that guests could look down on the main floor while upstairs, the vault in the basement, and the iron gate doors leading in to the main floor, and the gold chairs that accent all of the gold on the main floor. Just the GRAND nature of all of that was spectacular! We also were extremely impressed with the 4th floor venue and so many of the details there as well. Also, you offered many things that NO other venue offered, which helped tremendously with our budget: the discount on the liquor, the centerpieces, the discounted bar package, the tablecloths, and the up-lighting. I have NO suggestions for change. LOVED EVERYTHING!

historic feel and we absolutely loved it. Many of our guests commented on how unique it was, and they all loved the bank vault that was available for our guests to see! Very beautiful venue with wonderful staff that were always willing to help and do what they could to make our day perfect. The bartenders were also very accommodating and friendly and did a fantastic job. Overall wonderful venue!

ce and assured us that all repairs would be made. Several months passed and I spoke with Erin Santise informing me that Michelle was no longer employed there and we could prepay the bar package in full to receive a discount. I was happy to do so! After that, I began receiving retroactive contractual changes requiring me to purchase liability insurance and purchase all linens from the Gillespie. Also, having to go over ALL of the details again with another new coordinator, Laura , frustrating but, I was financially vested at this point. I purchased the insurance but asked if I could continue using my florist and caterer for the linens, as I had also pre-paid for them. I paid in full for 290 guests’- three weeks before the wedding. Then, two days before the wedding, I receive a call from Laura, saying “there is a problem with your tables” “your original contract states 250 guests” “we only have seating for 250”. I explained to Laura that we paid in full weeks prior for 290 guests. Laura seemed very polite but I think our event was too big for her to handle alone. She put Erin on the phone. I first asked Erin if she or a more experienced coordinator could be there because so much had been missed and I wanted to make sure the repairs to a/c elevator, and roof had been made. She immediately became extremely arrogant that I couldn’t even get a word in because she kept talking over me but admitted that Laura had made a mistake with the guest count adding “we spent 90k on a new roof and improvements” and she is offended that I would ask also “coordinators are NOT here for YOU” “we’re here to make sure that YOUR vendors don’t scratch OUR floors or put masking tape and we don’t have to bill you $5,000” “ you have a wedding coordinator” in the utmost argumentative voice. They didn’t account for cocktail tables (covered at the final walk-through). Given her unpolished responses, she never once apologized for any error on their part only added “I’m marrying Brian Gillespie” June 2017, I received an email no invoice attached,stating they’re keeping $481.24 of my $500.00 “damage deposit” for five cocktail tables? I emailed Erin directly to ensure there was no damage to the facility and I had a paid in full invoice three weeks prior to our event (per their deadline). She then sent an invoice with several bogus charges as if she was attempting to makeup the difference, items such as 64 add’l chairs?? Even if we went with the original # of guests, it would not have added up to that. Once questioned, she agreed to refund my full deposit. THEY DO NOT CARE ABOUT YOU OR MAKING THE MOST IMPORTANT DAY OF YOUR LIFE SPECIAL!! THEY ONLY CARE ABOUT MONEY! During walk-thru, Erin said “now that we painted and made improvements, I am “getting 5k a pop” for this space! My daughter’s wedding day went well and the food from Masterson’s was amazing and thanks to Sounds Unlimited Productions for providing add’l draping and up-lighting, the space looked beautiful! Our daughter would’ve had a beautiful wedding because all of the other vendors were excellent and I would not have dealt with the undue stress caused by the Gillespie management. I don’t want another sweet bride to endure the poor level of service we’ve had from this money hungry, incompetently managed, facility!

great to work with. The Loft space was perfect and everyone complimented how smoothly and beautifully the reception went. Highly recommend!

e room like the columns and chandeliers made for such an elegant and grand venue. Michelle, the coordinator, truly went above and beyond in making our day wonderful. I would truly recommend this venue to anyone! My only suggestion is that the floors be redone or refinished as they show a lot of ware.

utiful it was!

different feel. For our wedding, we were looking for a more contemporary space and the paper lanterns and exposed brick in the loft suited us perfectly. The space fit our 215+ guests comfortably and the dance floor was just the right size.

r between the ceremony and reception. Great lighting and acoustics made for a magical wedding.

I highly recommend this venue.

that- wonderful!

ng the best people to help us. I would definitely recommend this location to anyone getting married.

gorgeous, definitely get the trees and lights. My only negative thing was that the day of coordinator was not in the loop on the things I wanted. We only had beer and wine, but didn't rent pilsners because the beer was bottled. As I'm sitting at my table, I noticed people drinking out of plastic cups because they were serving canned beer. We paid a lot of money to not use plastic, and even our favor was a koozie for the beer. We mentioned this to the coordinator, and it was fixed. We were able to pick our own caterer, florist, music, etc. The only thing that had to go through The Gillespie was the alcohol, and the prices were reasonable. I would definitely have my reception there all over again.

airs. Beautiful place and very helpful staff.

work with. Very informative and always willing to help me in my planning process. During my event however I had a girl working who I had never met before, she knew nothing about my set up at the facility. To make matters worse she was very rude to my family. All in all, my experience was amazing, however, I do recommend that if you choose The Gillespie you make sure whoever is working your event knows everything about you & your plan.