I normally wouldn't write bad reviews on someone's business, but this is a service that can make or break a brides day, and for that I need to warn you. ⚠️. I will say that she is accommodating to scheduling. She will try to work with you, sle...ep or no sleep. In my case it was no sleep, and it shows. I'm out of state, so I didn't have much time to trial before my wedding. This is my fault, and had it not been so close to the wedding, I would have not continued with her. The day of the trial, she walked in with dirty stained clothes and hands, I later learned it was from her extentions that she put on before she arrived. I tried to get passed it, and understand everyone has thier days, but when it came to makeup, I was not impressed by the eye makeup. It looked half assed, and I decided to just do my own eyes and have her do my hair and foundation only for the wedding. I was supposed to have 5 girls do hair and makeup, on my wedding day. One day before the wedding, I was told that her assistant might have been in contact with someone with covid, and we were going to have to do some changes. This, although super unfortunate, is understandable, and not why I chose to rate Jonna so low. Jonna, like I said before, was accommodating and opted to come early to our house instead of the venue. She tried fitting everyone in, but time did not allow her. what sucked was that she just seemed a hot mess. all her things were everywhere in both trial, and at the venue. It was chaotic, and she did not do a good job on anyone's hair or eye makeup. She did not do my hair the way we had talked about and I was at my wits end in the morning from all the chaos, that I just payed her to get out. it was frustrating to see my mother in law not like her look. my mom not get her hair done, my bridesmaids feeling like they didn't get thier money's worth, and I, not being able to look how I wanted to look. Jonna may be great for someone who does not do makeup all the time, and does not know what they want. Jonna also had a negative side comment about the girls using her items to get ready, but her stuff was laying out everywhere we didn't know who's items were who's. she also arrived a bit earlier to the venue than we did, and helped delivered something to the venue which was so nice of her. She said she was going to set up her makeup station there, I thought she was going to get everything orderly and organized, but instead the groom found her sleeping on the couch before we arrived. Please brides, dont be like me, get the trial done early, and consider rethinking your options. Jonna, although accommodating was not it, and added to the stress, it honestly felt like hell on earth that morning because of this mishap.