AVOID AT ALL COSTS.
This venue is NOT AT ALL what it claims or appears to be online. My fiancé and I live in Baltimore and chose them for a destination wedding and when we flew down to do the tour and tasting, we found out the hard truth that ...this club is run down, dirty, not organized, and worst of all smaller than advertised and wouldn't work for our guest count.
We lost our $1,500 deposit which they refused to refund or even work with us on a partial refund. We spent another $1,000 on rooms and flights to get there for the tour. This is $2,500 from our conservative budget that we will never get back towards our dream wedding. There was zero sympathy or customer service extended from management and they were happy to keep our money and say goodbye. We gave them ample opportunity to respond to our complaints and nothing ever made it past the sales rep, Sheridan.
From the moment we arrived, there were big red flags. They don't even have a parking lot on site. They're massively overshadowed by The Ritz where all the attention and resources are. From that point, we met with Sheridan and drove to their oceanside venue where the pool and beach are. She did not have her key to let us into the venue. We had to ask a guest to let us in. The pool had chipped paint all over, the deck was dirty. They claimed we could host 125 guests here and there's NO SHOT that's possible. The indoor part of the pool venue is no more than a snowball stand. We asked to see the beach where we wanted to have the ceremony and Sheridan couldn't get access because again, she forgot her access card. She suggested we have a guest let us through and pointed towards the gate for us to give ourselves a tour while she stayed inside in the Air Conditioning.
From there we drove back to the clubhouse to see the dinner space, reception venue and patio. Biggest issue here was the space being WAY TO SMALL! Again, they said they could easily have 125 guests and we saw absolutely no chance for this to happen. Maybe 75 people at most with room for DJ and catering. The room was also very old, not renovated and felt like an old clubhouse. It was dark and the lighting was minimal. The patio portion of the clubhouse was the only part that semi lived up to their claims. But still, not enough room for our number and so we simply had no choice but to cancel.
The staff was unorganized, unprofessional and non sympathetic. I can't say enough how big of a letdown and disappointment this was. We literally flew down from Baltimore with such excitement and promise and as soon as we arrived, all of that changed. We had no choice but to quickly turnaround and plan an impromptu road trip the next day to see all the venues in the surrounding area. To this day, I have not heard back from any staff to follow up with me about our experience or contract. NOTHING. AT ALL. They clearly don't care and were glad to keep the money and trick the next couple that makes plans with them.