The Grande Victorian

responsive for days to weeks, even during the paid “month-of” period •Disorganized – Forgot the groom in a room during ceremony lineup; groomsmen had to stop the procession •Unprofessional and rude – Rude to MOG, shushed guests with hostility, scolded FOG and MOH •Neglected responsibilities: •Did not stock bathrooms with toilet paper •Forgot to refrigerate champagne •Mishandled binder with marriage license and ~$2k in tip money left in grass •Rushed couple’s portraits and caused stress over candles •Screamed at and made maid of honor cry during binder search •Had the couple’s alcohol in her office with unknown people drinking it Here’s the story: I got married on 9/28/24. Don’t get me wrong — our day was perfect thanks to our loving family & friends. Amy caused stress beyond belief with her behavior, attitude, & lack of organizational skills. The Grande Victorian is stunning & is perfect place to get married. It was everything we hoped for. We booked in 12/22. Amy seemed great at first, punctual & professional. She sold herself well, and we were excited to add her as our monthof coordinator. As our wedding approached, her communication dropped. I went days without replies, which delayed other vendors. I hoped it would improve during the month-of. It didn’t. I expressed concerns, and communication briefly got better, then silent. Wedding day: Amy briefly said hello but didn’t check in on us much. She was rude to my kind & respectful MIL. The bathrooms weren’t stocked with toilet paper. We texted Amy (couldn’t find her), & it took forever to get it. She forgot to chill our champagne, so my maid of honor and I had to do it ourselves. We chose to do private vows. While I appreciated the effort to keep the area quiet, Amy rudely shushed our party and scolded my FIL. Then, during ceremony lineup, she separated me and my husband into different rooms. The ceremony began, and my husband was missing, Amy had left him in a room and forgot about him. A groomsman had to stop the procession. After the ceremony, we got 3 photos in front of the house before Amy rushed us and our photographer to start the reception. I had worked hard to prep taper candles so they’d stay lit. Amy knew this. “If you don’t hurry with your pictures, those candles you worked so hard on are going to blow out.” The reception was great until I realized around 8:45p that we hadn’t signed our marriage license. I asked Amy where the binder was, the one with our license, tip money, and itinerary. She had no idea. I had intentionally kept those items together so nothing would be lost. Amy had taken the binder from my MOH earlier, then forgot where she left it. I spent 30 minutes of my reception searching for it. Eventually, my MOH found herself in Amy’s office looking for the binder — where unknown people were drinking our alcohol, known due to a bottle of Rain Vodka. When my MOH entered, Amy yelled at her & made her cry. She blamed her for the missing binder. Amy later found it outside in the grass, where she’d left it during rushing my husband and I’s portraits. Despite everything, our day was still perfect, thanks entirely to our family and friends. I don’t want this to discourage you from booking it’s a beautiful venue. I strongly recommend you do not hire Amy as your coordinator.