DO NOT WASTE YOUR MONEY! Sarah promises a LOT and does NOT deliver on ANY of her promises!! There were quite a few lessons learned: NEVER pay for a service in advance, listen to your gut and most importantly, make sure your hair/makeup is EXAC...
TLY what you want at your trial! If it isn’t what you want, go somewhere else because it will NOT get better on your wedding day, chances are (as was my case) it will be even worse!!!
Following are just a few things that went wrong. First, she makes you pay for all of her services up front in order to book. Second, she cancelled my hair and makeup trial (the night before) and NEVER contacted me to reschedule. Lastly, she was running late on the day of the trail and I had to wait OVER and hour for her AFTER I had left work early in order to accommodate the time she said she was available.
After all the frustrations I had experienced I was praying for a smooth trial. Sarah refused to re-work a headpiece and to use airbrush makeup. So what was the point of the trial? I was confused because I asked Sarah previously what happened if I wasn’t happy (since I had already prepaid for everything) and she assured me that she would work with me at the trial until everything was exactly how I wanted. This was obviously NOT the case!
WEDDING DAY had finally arrived and I was beyond excited (obviously!) until it was 7:45am and Sarah still had not arrived. After an hour, Sarah showed and the chaos ensued. First, Sarah and her artists were discussing how hungover they were from the night before, talking about doing Adderall in order to do our hair/makeup and having SO many inappropriate discussions SO loud I couldn’t even talk to my bridesmaids! Second, each of my bridesmaids was asked what hair/makeup style they were looking for and asked to show pictures. What was the point in me spending HOURS putting together a slideshow for Sarah with this info? Third, the stylist doing my girls’ hair was completely incompetent, took twice the time allotted and in the end everything had to be redone! Fourth, not a SINGLE person (even the BRIDE) received airbrush makeup which was previously confirmed with Sarah multiple times! Lastly, since Sarah didn't stick to her schedule, we had only 15 minutes to get all of our pre-ceremony photos completed. Obviously, this was NOT enough time and a complete disappointment!
The worst of it all was the fact that I booked Sarah with the understanding that SHE ALONE would be in charge of my hair/makeup on my wedding day (the whole point of a trial). Sarah told me that someone else would prep my makeup but Sarah would finish it. While doing my makeup, the artist said, “Wow, you’re a really chill bride for letting someone else do your makeup”. And it was at that point that I realized Sarah never had any intention of doing my makeup and blatantly LIED to me in order to get me to agree to what she wanted. On top of everything that went wrong, Sarah didn’t even deliver on her biggest promise to have HER devoted to completing MY hair and makeup on MY wedding day!!!!! And I NEVER received any apology!!!!
I hope to help other brides avoid the same disaster with Sarah! Instead of Sarah putting me at ease and making the day start smoothly, it was a train wreck of confusion, incompetence and undelivered promises that started my day with complete chaos and put us so far behind schedule that there are many priceless moments I will never be able to recreate and capture.