The Henry Manor

Reviewing for transparency. I am looking for a venue for Sept 2026. I loved the look of Henry Manor but tours are only during open house dates. We found a place we really liked but I still wanted to tour Henry Manor. After our first venue tour I learned of some things that are needed for our specific wedding venue so I thought while we wait for the next tour date let me email some questions to help determine if this is a good fit for us. I emailed Stephanie with some questions that were not already answered on the website to help me determine if I should wait to tour. Stephanie did not answer any of my questions by email. She offered a phone call but I asked in a follow up email if she could answer by email because that is my preference for communication at this time. In part of her reply she said, “Answers to most of your questions (and more!) are located at our website. Links are below for your convenience.” I was taken aback by her response because she still didn’t answer my questions. And since I read through the FAQ and pricing prior to emailing her my questions I knew none of my questions were answered there already. I clicked on the links for fun and what do you know! She took time to update their website with MY questions and updated pricing to add 2026 pricing. I hate using the term gaslighting but she tried to gaslight me by acting like the answers have been there the entire time! A better reply from her could have been these are great questions! So great that I updated our FAQ and pricing to reflect your questions and provided answers to them. Another part of her email said “I am truly sorry we can't accommodate your request for an individual tour before our open house (just two weeks away!).” I never asked her for a private tour. I asked some simple questions in a personal email to her that she could not be bothered to answer. This interaction confirmed she is not a person I want to work with for one of life’s biggest milestone events. Her lack of personal response spoke very loudly.