About this vendor
Located in North Reading, MA, The Jewelry Vault is a store specializing in engagement rings and wedding bands for your nuptials. This team loves being a part of people's stories, making their customer's visions come to life, and, most importantly, building meaningful relationships with their clients.
Owner, Lisa Ferraguto, is the woman behind this business. She left her job as an accountant to pursue her passion of working with people. As a family business, The Jewelry Vault strives to make sure their customers feel welcomed like family, too. They like to think of themselves as a small business with a big heart!
The Jewelry Vault offers a variety of wedding and jewelry-related services to customers. Couples can either choose from the vast array of existing designs, or they can work with the team to create a custom design. Every diamond set in their pieces are ethically sourced, GIA-certified mine and/or lab-grown. The store also offers jewelry repair, cleaning, and sizing/resizing, as well as appraisals, insurance, watch battery replacement, engraving, and more.
Details
Business Attributes
- Woman-owned Business
Rings
- Engagement Rings
- Ring Services
- Appraisals
- Custom Designs
- Engraving
- Financing Available
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
Reviews
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5
out of 5.04 reviews
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The Jewelry Vault is truly a hidden gem. To anyone searching for an engagement ring, they should be your first stop, and I promise they will be your last. I could not recommend them more. Lisa and Jim took the time to educate me on all the nuances and considerations of selecting an engagement ring, and truly listened to my vision.
They went above and beyond to help me through the process of designing and building a ring, and ensured every aspect was as perfect as I imagined it, including spending hours comparing stones and talking through the pros and cons of each with me to select the perfect diamond for my fiancé. They even went out of their way to accommodate a faster production time and a rush overnight delivery to Florida to make the perfect proposal opportunity happen.
Their warmth, honesty, and patience made the process fun, comfortable, and painless. It was like working with family I could trust. Their guidance and recommendations were invaluable in maximizing beauty while staying true to my vision and budget. They truly put the customer first, and above their own bottom line.
My fiancé is absolutely in love with her ring, and the quality is second to none. She constantly gets comments raving about how beautiful and timeless her ring is. She says it’s better than she ever could have imagined, and that she wouldn’t change a thing.
I am so lucky to have found the Jewelry Vault, and to have them a part of our story. While their pricing is fair, the value they provide is so much greater and is unlike any larger national brand store. This is just the beginning of a long relationship, and I am thrilled to call them my Jeweler. I will definitely be using them for future purchases!
The customer service was excellent . Lisa and her team were so helpful and made us comfortable as soon as we stepped into the store. They were so knowledgeable about the merchandise and were able to show us a great variety of options . We used them for Christmas gifts as well as the store had such a great variety of jewelry .
Lisa made my wedding band dreams come true! My fiance had my engagement ring made here, so we knew we'd get our bands here too. I had a very specific ring in mind. While they had a standard that was close, it wasn't exactly right, so they made me exactly what I wanted! The process was so easy, and they even took my engagement band to make sure the rings fit perfectly together. When I picked up both rings, they had done a cleaning for my engagement ring, and polished the back side so there were no scratches, which was such a nice surprise. They truly go above and beyond, making you feel so special. Highly recommend!! Such a fun and easy process.
I wanted to reset my wedding band & engagement ring. I went to the jewelry store where I have purchased all my jewelry since 2003 & they weren't very helpful. I had brought pictures of rings I liked, but they kept showing me just what they had. I had gone to The Jewelry Vault years ago for a watch battery & remembered that they were really nice so I decided to try there. Lisa was friendly, helpful knowledgeable & patient (I was there 1.5 hours). I felt like Goldilocks & The Three Bears. I would like one part of a ring, but not another. Lisa kept showing me rings until I saw the one. I picked up my ring & it was more beautiful than I had hoped. Lisa, Jimmy & Sherry are awesome & The Jewelry Vault will be my go to from now on.
Contact
NORTH READING, MA
The Jewelry Vault
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