The Kenilworth

ilworth didn't provide. I was told a cake was included. I was told they work with a local bakery. I was told the room block would be discounted for guests. Unfortunately we didn't discover she's a liar until she suddenly vanished/was fired/I don't even know what excuse they had. I had sent an email correspondence as we had been doing more regularly starting about a year out (I like being extremely prepared so we did everything early) and then in August I get an auto reply saying the email is no longer valid. A month goes by with no word. I finally reach out and they tell me they're hiring a new coordinator I should hear from in a week. Two weeks later and nothing. FINALLY I call and speak to Chris Buenaga who put in contact with Kristal and finally set up a meeting. She told me the cake I was promised was not included in my menu and the $10K I was expecting to drop on this place. I complained because I was promised a cake. It says it right on the menu and it's part of why I signed the contract. They claimed that's just a "supplementary sheet cake." Nonsense. Also Kristal said no one knew about a contract with a local bakery. I spoke to head of sales who promised to split the cost of a cake with whichever bakery I chose. Fine. Everything seemed fine. We did a food tasting. It was extremely unimpressive except the sauces. Great sauces, chef! Then guess what! Kristal suddenly vanished too. I had to call her cell after more weeks of hearing nothing so she could tell me she didn't work there anymore. And you'll never guess what happened next. ALL of their upper management apparently was being changed! That was just poor luck, but someone really needed to tell us if we suddenly didn't have a coordinator anymore! Finally we got Alexandra. She was on point. She was organized. She was kind. She reached out (eventually) and she kept me calm. She even worked with me to help set up my wedding the night before. But the Kenilworth also gave us a terribly bland MC who couldn't even follow our schedule correctly. We had a toast with NO CHAMPAGNE in our glasses. The only good thing day of was that they provided me and my husband helpers to make sure we got food and drinks. And the bartender was great. That's it. So if Alexandra decides to work with a competent and trustworthy venue, I'd say follow her. But it's just not worth dealing with the Kenilworth's event staff. The rooms are pretty nice, especially the suite. Stay there sometime I guess...if you're flying into Newark Airport.

ina reassured me that I would be taken care of. Dina truly cares about her clients and constantly touched base with me to update me on my block and make sure I had everything that I needed. She expanded my block several times to make sure most of my guests could stay there, despite the fact that there was a major corporate event going on. On the day of rehearsal, I was allowed to check in early and Dina even personally helped me hang up my dress. Our stay with the hotel was so pleasant and I highly recommend it to anyone! Just ask for Dina!

worked with our large wedding group even to the point of including some of our latecomers. The site is conveniently located close to Newark and offers a shuttle to the airport and nearby rail stations. We enjoyed getting together at the bar downstairs and the bartender was fun to get a drink from. Sadly the pool was closed but the gazebo served for some great pre-wedding pictures. The breakfast was quite well and all our guests enjoyed their stay.

le and Edwin. They are fabulous to deal with and really know how to handle crisis situations!