The Lafayette Hotel

This review is specifically for the rooms, the staff and the management. My husband and I had a room block for our guests to reserve for our wedding, and we also booked a suite for myself (night before the wedding) so my bridesmaids and our mothers could get ready there. When we checked in, we were given keys to a one room hotel room with a full bathroom... not the two or three room suite with a kitchenette like they told us. After speaking to the front desk we were told there was a roof leak in the room we had originally booked, so this was the best they could offer. Our only other option was to get ready in an ugly, tiled, mirrorless room without a bathroom in the basement of the hotel. The staff brushed our concerns off, and when we would try to speak to any staff member other than Julie (the manager) who wasn't very helpful either, all of the staff members just passed the buck off to Julie and didn't want to provide any type of customer service. The staff said they called the other guests staying in suites to see if they would switch (and no one was willing), I don't believe they spoke with the person in the room with the "roof leak" because we spoke with them. They were right across from the room we were in, and it was only wet in the bedroom next to the jacuzzi tub. The man in that room said once he checked in, all of the fans were removed that were drying the carpet, and they were being charged the same rate we were. They had a 2 room suite, we had a 1 room suite, and their room wasn't discounted at all from the water problem. Not only were we very frustrated by the entire situation, all of the guests that stayed in the hotel for our room block said the rooms smelled, they were damp, some of them weren't given the hotel bags that we dropped off, and they said the front desk staff was rude also. Too many people want to stay at this hotel because of its history/charm, but they are paying for crappy service, rude staff, and uncomfortable rooms. My cousins had a better experience at The Red Roof Inn for less than $60 a night, while we paid $160 for our room because they only discounted it $30 after all of the inconvenience and problems we had. I would caution anyone booking a room here, especially for weddings. We wish we would have stayed somewhere else and our guests do too.