The Legacy

of coordinator really made the venue all the much better and she is quite a talent.

smooth and easy process. And the staff is INCREDIBLE! Our wedding planner Alyssa was an absolute angel and we were so happy to have her as part of our special day!!!

ge smile. Both of them help made my 15 year vow renewal extraordinary! 10/10 recommended. The venue is gorgeous!

ide) and they were super responsive to emails and texts. We got so many compliments on all our decor was and how smoothly the night went. The entire team was so accommodating-- especially Kat! Could not imagine a better wedding planning process.

ka are definitely people you want on your big day! They made is so smooth, if something went wrong I definitely didn’t know about it. Stress free wedding! Something any bride pray and dream to have! The venue itself is gorgeous and the feel of the place automatically is very romantic. One tour and you’ll feel what I’m talking about. Wish I could relive the night again. So magical❤️

, like I need to know every step that’s happening every second, and they completely understood and walked me through it. They venue has a lot to offer in and of itself but great thing is there are tons of options nearby for restaurants, hotels, and fun things to do like the imax theater and shopping. It was perfectly placed and accessible for our family from Hawai’i, and also those guests who lived about an hour away and wanted a night away. I would even recommend this venue for reception or ceremony only just because they do such a great job. But my wedding being both ceremony and reception moved so perfectly and flowed better than I could’ve thought. They also have great benefits of having preferred vendors as well as accepting vendors outside as long as they have good communication which I completely understand! Good luck planning! No wrong decisions with crystal Ballroom!

he wrong size photo strips and wrong print for the photo booth in addition to the delay on my usb for photos. If I had to do it again, I would still choose the Crystal Ballroom.

t asked for a better day of coordinator! From making sure my vendors were on the same page with each other to making sure rehearsal went smooth to making sure my friends, family, and groom and I were taken care of the whole day of our event. I couldn’t imagine having my wedding anywhere else the whole staff were incredible!

g spent more than a year already working with the Disney Fairytale Weddings team, I had high standards and expectations when I walked into the Crystal Ballroom St. Augustine, and let me tell you, my goodness did they deliver. We initially met with Kat who toured us around the venue and she never skipped a beat answering the almost nonstop questions that we had. Kat was extremely helpful and always easily reachable with the 500 more questions I threw her way over the three month time span, and ALWAYS had a positive upbeat attitude. Most people would think that moving from a cruise wedding to a land wedding is easy, but since the cruise included every type of vendor we would have needed, we were starting from square one when we booked the Crystal Ballroom. I can’t even tell you the amount of patience Kat had helping us find vendors, but she has this magical sense of calmness that radiates through her and into everyone she speaks with. Just when you think something is a big problem, Kat found a way to talk you off the ledge and make you realize it’s not a big deal at all. Fast forward to weeks before the wedding when we really began to work with our event coordinator, Jordan, who is literally a godsend walking this earth sprinkling her magic everywhere. Im sure I stressed her out by not knowing my music choices, and literally changed it all hours before the wedding, but you would have thought we had everything sorted and in place for months with how efficient she ran the day. You want to talk about being catered to? Jordan ran to find my flats when my heels were killing my feet, she problem solved a way to fix my dress by pinning me in it when the top wouldn’t stay up, she grabbed my (now) husband’s favorite drink from the bar so he could finally just sit and eat, and countless other things that really made our day so special. If you’re looking for that Disney level service, then I highly recommend the Crystal Ballroom in St. Augustine especially because of Kat and Jordan. The decor was absolutely stunning and I can’t even begin to say how many of our guests commented on the attention to detail in every room. I even had guests comment that our wedding looked more gorgeous than ones they’ve been to that had a whole year to plan, instead of our three months. And if that doesn’t make you believe in the power of this team and venue then I’m not sure what else you could possibly be looking for, because It. Was. Incredible. We had the most gorgeously beautiful day of our lives and keep joking we’ll just make it an annual event! I promise you will not go wrong having your wedding here and it will be the most magical day of your life.

ed for the entire time. As mentioned by others, Crystal Ballroom offers wedding packages offered at prices you cannot beat anywhere else in the area; you bring the catering, alcohol, wedding cake, DJ, and Crystal Ballroom provides literally everything else. So many of my guests told me and my husband how beautiful the venue was and how impressed they were by the service and the fun time. During the planning phase, I mainly worked with Kat, Heather, and Jordan. All three were very friendly, professional, helpful, and understanding. Jordan executed the actual reception and she was phenomenal! She reduced the stress of planning the reception by 90%. While other brides I knew have been expressing worry and stress about planning and executing their receptions, Crystal Ballroom just had a detailed form I filled out about 2 months before the wedding, and they used my form to plan out everything for me. And it all turned out even better than I could have dreamed of myself! Jordan in particular had to rearrange our table layout with less than a week's notice before the wedding, and then rearrange it again two days before the wedding, and she did so with no trouble and did it perfectly. My husband and I went across the pond to take pictures, and a thunderstorm appeared out of nowhere. Thankfully we huddled in the World Golf Village hallway with our photographer and videographer for shelter as we tried waiting for the storm to pass. Jordan, who we had seen only 30 minutes prior busy making sure the reception looked top-notch before guests arrived, drove her car to where we were located and ran out in the rain to help us get back as dry as possible to Crystal Ballroom. She even brought an umbrella and a rain jacket to keep me dry. I really cannot say enough good things about Crystal Ballroom. I loved the great pricing, the location, the scenery, the beauty of the Crystal Ballroom, the personalization I got to choose, the flexibility to get my own vendors, the photobooth, and the excellent service from every employee. My last recommendation is: GET THE PHOTOBOOTH. It was one of the best investments we made for the wedding. Crystal Ballroom offers it as an additional item upgrade, at first I was hesitant but it was a HUGE hit with our guests. You get to print as many copies of the pictures as you want. We had our guest book right next to the photobooth, and guests filled our book with both beautiful and hilarious pictures. The photobooth offered my most treasured keepsakes from the night. It is SO worth the additional cost.

our special day! Our day was absolutely beautiful!

), bartender, food manager, set-up/clean-up, and excellent customer service. You bring your own caterer, alcohol, DJ, officiant, cake, and extra entertainment if you choose. Your first interaction will most likely be with Kat as she will walk you through what the venue can offer you and help guide you through what best fits your vision for your wedding. She is absolutely the sweetest person and super professional! She's available for questions even after you book. Then you'll meet with a member of the design team about 3 months out from your wedding. We met with Carolina who was very knowledgeable and helped us to design an aesthetically pleasing wedding. About a month out, you'll shift to the day of coordinator if you choose the package that includes this option. Honestly you should choose this option because our wedding was so smooth because of Jordan (DOC). She walked us through any concerns especially due to Covid, made sure the set up was how we wanted it to be on the day, and made sure the day ran exactly how we wanted. Jordan was absolutely incredible and I'm super grateful that she was our coordinator. So check out the Crystal Ballroom St. Augustine, you won't be disappointed!

rofessional all the staff were so we booked the venue at the same night and we were so happy to find Crystal ballroom. Our overall experience was excellent and stress free. I would recommend Crystal Ballroom to everyone who is looking for a full packaged venue and stress free wedding. THANK YOU CRYSTAL BALLROOM FOR THE MAGICAL WEDDING NIGHT AND OVERALL EXPERIENCE YOU MADE FOR US AND OUR GUESTS

as. We had Jordan as our event coordinator and she was super attentive and on top of everything. From start to finish, our experience was exceptional! We wish we could do it all over again! Highly recommend!!!

e. They made us feel like royalty and our event coordinator Jordan was so wonderful! She kept everyone together and made it all flow seamlessly. It was absolutely stunning and our guests are still raving about it! Thank you all so much, we will never forget our night!