I had just over a month to plan our wedding. Bobby was very responsive to questions we had, and the cake samples were wonderful. The cost of the cake was high (we had a two tier ...cake serving just over 30 people). I am giving them a three star rating due to events that occurred the day of the wedding. When I made our reservation, the vendor asked for a venue contact. There was no context as to what the contact was for however. My venue did not assist me in any of my wedding planning. Our cake was to be delivered at 2:30 on our wedding day. The florist coordinated her delivery time so should could place the flowers on the cake. Our wedding was to take place between 3:30 and 4. The cake arrived at 4:00. Evidently there was an incident on the way to the venue. The vendor called the venue and told the contact that there was no damage to the cake (there was - by the time I saw it, it was leaning), and that they would only be late by 20 minutes or so. The venue was also told to say nothing to me. Meanwhile, my mother, our officiant and I were trying to track down the cake. Our officiant called the vendor and was told there was no damage to the cake, and it would be there shortly - this was at 3:50 (note they told our officiant not to tell me, she put them on speaker phone and this was the first I learned of there being an issue). When the cake arrived, my mother ran from where I was getting ready to the reception area to deal with the cake - she missed being able to help me get into my dress (thank you to my photographer and makeup artist who assisted me). We had an outdoor wedding and were hurrying to get to the ceremony location in order to avoid being rained on. The flowers were sort of thrown on the cake, with bigger blooms pushed into the back where the worst of the damage was. Following the weekend of our wedding I called and spoke to the owner. Never did the vendor reach out to me. The owner did validate what my venue contact told me. The details of what caused the incident were inconsistent (I was told three different things). Thankfully, there were no injuries. The owner has said that moving forward they will request a day of event contact who knows what’s going on, and that they will provide follow up status calls to keep the contact informed (my venue was contacted only once). In the end the cake was delicious, if a bit messy (the fondant was the only thing holding it upright, it fell apart when the back was cut into). Unfortunately, my mother missed being able to help me get ready, and we did get rained on as we were dealing with locating the cake and ensuring it’s arrival when we were supposed to be at the ceremony location.